Bent Myllerup: How to react when a team member refuses to cooperate

In this team, Bent noticed that one of the team members was not open to being part of the transformation, and Agile adoption process. The first signs came in the daily standups, when this team member would refuse to talk about what he was working on. Both the team and Bent wanted to help the team member to be onboard with the Agile process, but he was not willing to be part of it. Listen in to learn how we must react when a team member refuses to take part in the process the rest of the team agreed to.

About Bent Myllerup

Bent Myllerup is a management consultant, organisational change agent and agile transformation coach with 20 years of personal experience in management and leadership. He holds a Master in Management Development (MMD) from Copenhagen Business School and a Bachelor in Science of Electronic Engineering. He was the first European Certified Scrum Coach and he is also a Certified Scrum Trainer.

You can link with Bent Myllerup on LinkedIn and connect with Bent Myllerup on Twitter.

Yousef T. Fahoum: Helping Scrum teams own and drive the improvement conversations

For us to reach a successful outcome of our work, we must be able to learn all the time, and get to a point where the team takes initiative in starting, and facilitating the conversations needed. Yousef recommends we keep on reading, and learning about what we might be missing to get there. He shares some tips that have worked for him to help teams own the improvement process and conversations.

Featured Retrospective Format for the Week: Tips on how to run successful Starfish retrospectives

The Starfish Retrospective, is Yousef’s go-to format because of how it facilitates the type of conversations that bring ideas and improvements. Yousef shares some tips on how to successfully run the Starfish retrospective format.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Yousef T. Fahoum

When starting out as a ScrumMaster and BA years ago Yousef passionately followed the ScrumMaster Podcast. Yousef is a SAFe Enterprise Coach at Elabor8 with experience implementing Agile and SAFe at some of the largest and most recognized brand leaders across industry domains in the U.S. and Australia.

You can link with Yousef T. Fahoum on LinkedIn and connect with Yousef T. Fahoum on Twitter.

Yousef T. Fahoum: Scrum Master job descriptions tell you a lot about the company hiring

When applying to a Scrum Master position, you should pay attention to the job description. Does it describe the job as you see it? Yousef shares a story of a Scrum Master job that did not go as expected. The manager wanted to be in all the meetings, and asked the Scrum Master to record and share of the Retrospective sessions. This was not looking good! Listen in to learn how Yousef got out of this tricky situation.

About Yousef T. Fahoum

When starting out as a ScrumMaster and BA years ago Yousef passionately followed the ScrumMaster Podcast. Yousef is a SAFe Enterprise Coach at Elabor8 with experience implementing Agile and SAFe at some of the largest and most recognized brand leaders across industry domains in the U.S. and Australia.

You can link with Yousef T. Fahoum on LinkedIn and connect with Yousef T. Fahoum on Twitter.

Julie Wyman: Involving the Scrum team in defining our success as Scrum Masters

Julie invites us to ask what success looks like for the teams we work with. Based on that, and a few other questions that Julie suggests, we can assess our impact, as well as invite the teams themselves into the reflection about success. 

In this segment, we talk about Psychological Safety, a topic we have also covered in previous episodes. 

Featured Retrospective Format for the Week: Mixing up formats to focus on the right question for the team

Julie likes to mix up several formats as a way to try and tap into what’s critical for the teams at that time. We also talk about bringing up the team working agreements regularly, to ensure that the team sticks to the agreements they have made. 

In this segment, we refer to the Agile Retrospectives book and a tool Julie calls The Working Agreement Report Card, where the team scores themselves on how well they follow the agreements they had defined for themselves.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Julie Wyman

Julie Wyman has been working with Agile teams for over a decade and is continuously learning with and from them. She’s based just outside Washington, D.C., but has had the pleasure of supporting teams distributed across the globe and even experienced her own Agile takeaways all the way in Antarctica.

You can link with Julie Wyman on LinkedIn.

Julie Wyman: Learning to coach, and listening to the Scrum team’s needs

As we move from our mentoring/training stance, to more of a coaching stance, we need to be mindful of the team’s own journey. In this episode, we talk about the transition that Julie was going through, from mentoring to coaching, and how the team reacted to her change. Listening to the team, and learning what is the right stance to take is critical for Scrum Masters. 

About Julie Wyman

Julie Wyman has been working with Agile teams for over a decade and is continuously learning with and from them. She’s based just outside Washington, D.C., but has had the pleasure of supporting teams distributed across the globe and even experienced her own Agile takeaways all the way in Antarctica.

You can link with Julie Wyman on LinkedIn.

Jeroen de Jong: Keeping a list of the small successes to gain energy and keep focus

When looking to have an impact in the teams we work with, Jeroen suggests that it’s very easy to get lost in the many lofty goals we have, and sometimes feel discouraged by not achieving them for a long time. He suggests we focus on celebrating the small successes  as a way to keep our focus, but also our energy high at all times!

In this segment, we refer to the Getting Things Done method, which we also talked about in the Tuesday episode with Jeroen. 

Featured Retrospective Format for the Week: The M&M’s retrospective 

Jeroen shares a fun retrospective that combines our love for sweets with some more serious aspects like asking important questions in certain categories (the colors of the M&M’s) from the team: The M&M’s retrospective!

Jeroen also shares other, less sugar-intensive, options for the same effect. And we also discuss the Agile Monopoly game

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Jeroen de Jong

Jeroen started his career as a self-employed jack-of-all-trades in IT and is passionate about Agile. He is determined to keep learning and to share his knowledge with others.

You can link with Jeroen de Jong on LinkedIn and connect with Jeroen de Jong on Twitter.

Jeroen de Jong: A Scrum Master anti-pattern we must avoid at all costs

“This is what it says in the Scrum Guide” is probably the most importantly overused phrase among the Scrum Master community. In this episode, we explore how using phrases like this can actually make our work harder, and the message harder to understand and accept. An anti-pattern we must avoid at all costs. 

About Jeroen de Jong

Jeroen started his career as a self-employed jack-of-all-trades in IT and is passionate about Agile. He is determined to keep learning and to share his knowledge with others.

You can link with Jeroen de Jong on LinkedIn and connect with Jeroen de Jong on Twitter.

Steen Villumsen: Discovering our personal definition of success for a Scrum Master

Steen suggests that we start by defining success for ourselves. It’s from that reflection that we are able to create an approach to reach that state. Once we have defined what success looks like, then we can start working with the team to reach that level of performance. Listen in to learn what criteria Steen uses in his own definition of success. 

Featured Retrospective Format for the Week: The Car Retrospective

The Car Retrospective is a metaphor retrospective that helps teams project onto the car what is going on in the team, and how the Sprint went. Listen in to learn how Steen suggests to run this retrospective format. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.

Steen Villumsen: A critical Agile adoption lesson for Scrum Masters 

Steen took on the challenge of being both a Scrum Master and a Product Owner. In his eagerness to help the team adoption Agile, he ended up putting too many things in motion, and got frustrated when the team did not follow at the speed he wanted. This brought him an important lesson about how teams adopt Agile over time. 

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.

Luís Santos Silva: Focusing Scrum teams on outcome-based goals

We must look at the team’s goals when defining team’s success, a key measure of our own success as Scrum Masters. Being Agile, or adopting Scrum are not goals in themselves, so that should not be the focus for the team, even if it needs to be our own. Luís shares some tips on how to help teams define their own goals. 

Featured Retrospective Format for the Week: The 4L’s format, simple and effective

Luís shares his approach to the 4L’s format, and how its simplicity enables him to focus the team on the outcomes and actionable items we want the retrospectives to yield. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Luís Santos Silva

Luís is not your typical Agile Coach as he doesn’t have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems.

You can link with Luís Santos Silva on LinkedIn