success Archives - Scrum Master Toolbox Podcast

Caterina Palmiotto: Autonomy and Accountability, Key Team Skills That Make You A Successful Scrum Master

In this segment, Caterina discusses how success for Scrum Masters depends on the team’s ability to be autonomous in defining and changing their working agreements. She suggests asking questions such as whether the team members are active when the Scrum Master isn’t there and if they are following the agreements they made together. She emphasizes the importance of the team being mature enough to trust themselves to make decisions and call out each other when they break the rules. Finally, she shares a tip on how keeping each other accountable to the work agreements is crucial to maintaining the desired team culture.

Featured Retrospective Format for the Week: Metaphor, or simple format? Which one to use and when?

In this segment, Caterina discusses an agile retrospective format based on team maturity. For new or less mature teams, she suggests using a metaphor, such as a favorite movie or sport, to change perspective. However, for more mature teams, a simple format like MAD/SAD/GLAD works well as they want to jump into and quickly solve problems they already know about. In the end, we must always adapt the retrospective format to the level of the team, as well as the current situation they are facing.

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About Caterina Palmiotto

Caterina started as a software developer but soon realized that she was passionate about team dynamics and communication, and embraced agility from the moment she saw it.

Caterina believes a team can be more than the sum of its parts and that growing the right culture is essential. When people are surrounded by good examples they will be motivated to do their best. So the first step is doing your best to be a good example of the culture you want to nurture.

You can link with Caterina Palmiotto on LinkedIn.

Kirill Golubev: How the Scrum Master’s Role Contributes to Team Success

In this episode, Kirill discusses the difficulty of measuring the value of a Scrum Master and how success is ultimately tied to the success of the team. He emphasizes the importance of paying attention to retrospective preparation and capturing concerns expressed by the team. Kirill measures his own success and that of the team by the value delivered to a satisfied customer.

Featured Retrospective Format for the Week: Making Agile Accessible and Using User-Friendly Retro Formats

In this segment, Kirill discusses the importance of using different retrospective formats depending on what the team wants to achieve and the inputs involved. He mentions examples such as the hot air balloon and sailboat retrospectives, which can visually illustrate the key principles of Agile and help the team reflect on how they implement those. Kirill emphasizes the importance of avoiding the use of hard vocabulary in retrospectives, and making sure that everyone, including those unfamiliar with Agile, can actively participate and benefit from the session.

About Kirill Golubev

Kirill considers himself an Agile and common-sense apologist. He wants to see simple processes in place, when people self-organize and manage themselves without constant push from management.

You can link with Kirill Golubev on LinkedIn.

Alina Thapliyal: Finding Scrum Master Success in Empowering Teams through Personal Connection

Our personal experiences will shape the approach we take to the role of the Scrum Master. Alina recalls her childhood where she always had the urge to motivate people around her. Later in life she never lost the drive to help people find their potential. As a Scrum Master, she believes that it is important to remember that before being a leader in any capacity, one is a human being and therefore, it’s essential to bring our humanity to work. She suggests starting with small acts of kindness, such as being there for your team when they need you, creating a kudos board to show appreciation, and conducting a discovery type of meeting to focus on personal and team strengths and motivation. The goal is to remind the team of their strengths and overcome the fear of problems.

Featured Retrospectives Format for the Week: Changing up the retrospective, by rotating the facilitator

In this segment, Alina highlights the importance of alternating between different types of retrospectives to keep things fresh and engaging. At times, a prepared template can be helpful, while at other times, an open conversation with very little formality, may be the best option. Alina also suggests that sometimes, it’s better to just give the team time, as there are situations when people need time to understand a problem. When focusing on enabling an open conversation, and deciding on the topic of the retrospective, Alina suggests collecting topics during the sprint and bringing them to the retrospective. To add even more dynamism, and creativity to the retrospective, we can also rotate the facilitator role, as that bring many different perspectives to the conversation.

About Alina Thapliyal

Alina is the Scrum Master for a team within the public sector. Her aspiration is to become an agile coach. She grew up in Romania and has been living in Germany for 13 years. She loves jogging, reading and actively listening to people’s life stories.

You can link with Alina Thapliyal on LinkedIn.

Gemma Murray: Maximizing Impact of Agile Coaching at Moo, Feedback and Measurement Strategies

In this episode, Gemma discusses her work as an agile coach at Moo and how they measure the impact they have on the organization. She emphasizes that feedback is important but measurement helps us reflect and grow. When it comes to defining success, she shares that to measure the impact of their coaching, the coaches at Moo use engagement surveys that touch on Scrum values and use one or two of the survey questions to build their agile coach OKR’s. These metrics provide a lagging indicator but at the same time, they help the coaches define shorter term actions, and metrics, and eventually the OKR’s help measure their impact on a longer time scale.

In addition to using engagement surveys, they also use collaboration questions for which they ask an evaluation on a 1-5 scale to measure the level of collaboration among teams towards a shared goal. The collaboration questions align with their OKR’s as Agile Coaches and help them to see the impact they are having on the organization.

Featured Retrospective Format for the Week: Simplifying Agile Retrospectives to amplify their impact on Scrum teams

In this segment, Gemma shares her favorite approach to conducting agile retrospectives. She emphasizes the importance of keeping the format simple, especially for new teams or teams that are adapting to retrospectives. Gemma shares one example, where she uses a smiley face column, a sad face column, and a question mark column to initiate a wide-ranging conversation and to capture various types of feedback and perspectives. To complement the conversation, she captures the action items that the team wants to put into practice, using frameworks such as CAT (Concrete, Attainable, Timely) and SMART. Gemma views retrospectives as a conversational format and emphasizes the importance of asking “what’s the next immediate step?” and making small changes that have a big impact. Additionally, she mentions the 15% solutions from liberating structures and Toyota Kata as helpful tools in facilitating agile retrospectives.

About Gemma Murray

Gemma works as an Agile Coach for MOO, a branding company whose vision is to provide ‘Great design for everyone’. Having worked in various change roles using both waterfall and agile approaches throughout her career, Gemma believes in the diversity of teams to unlock innovation, creativity and delivering value.

You can link with Gemma Murray on LinkedIn.

Tinatin Tabidze: Maximizing Agile Team Success, A Scrum Master’s Guide to Self-Organizing Teams

In this podcast episode, Tinatin focuses on the idea that the less a scrum master is needed, the more successful they are. She emphasizes the importance of helping teams become more self-organizing and notes that the path to achieving this will vary for each team. Tinatin stresses the role of the product owner in promoting self-organization, and she suggests checking the team’s level of participation in ceremonies as a starting point for evaluating the team’s self-organization. She also encourages scrum masters to be honest about any areas where the team may be lacking in self-organization, and to discuss these areas with the team in retrospectives. Tinatin reminds scrum masters to keep themselves accountable for the level of self-organization in their team, and asks the question of how to take teams to the next level.

Featured Retrospective Format for the Week: The Squad Health Check

Tinatin discusses the Spotify squad health check, a process of self-reflection for a team to evaluate their performance. She emphasizes the importance of regularly conducting health checks and tailoring retrospectives to the current sprint. Tinatin suggests using ice breakers to start the health check, then moving into an inspection of the completed sprint by checking metrics and the improvement backlog. She emphasizes the importance of evaluating what happened in the last sprint to identify areas for improvement.

About Tinatin Tabidze

Tinatin Tabidze is a Scrum Master currently working in Stuttgart, Germany. Originally she started out as a project manager. She has experience with multiple scrum and kanban teams, working with scaled agile frameworks.

You can link with Tinatin Tabidze on LinkedIn.