This is the story of a large bank that was going through an Agile transformation. The transformation was not going very well, and Jeroen worked with his colleagues to start a community. To kick start that process, they organized an open space event, to help the most interested people share what they were passionate about.
In this organization, the iteration reviews were not producing the needed impact. So Luís and the other Scrum Masters did an investigation to find out what was actually going on. They discovered several anti-patterns that we must also pay attention to as Scrum Masters. However, what they learned led them to focus on changing the culture underlying the reviews. Listen in to learn how they were able to define, and change the culture around iteration reviews.
About Luís Santos Silva
Luís is not your typical Agile Coach as he doesn’t have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems.
Involving the customer is one of the key aspects of building the path towards an agile product development environment. There are many types of customers, and we discuss how to involve some of the most common types of customers. Marc also suggests some tools, like Story Mapping, that you can use to work directly with customers and create a shared understanding of the ultimate goal.
About Marc Löffler
Marc’s passion is to help teams implementing agile frameworks like Scrum and XP and to transform our world of work. Marc loves to help teams, that are struggling with agile transitions, to overcome dysfunctional behaviour. He loves to generate new insights by approaching common problems from the other side and trying to deliberately make havoc of the process.
You can connect with Marc Löffler on Twitter, and link with Marc Löffler on LinkedIn.
He hosts a Blog in English and another blog in German.
Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email