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What you need to learn about being a Scrum Master, but will never get from a CSM course

No matter how many courses you attend, there are things that, as a Scrum Masters, you only really learn the important lessons on the field. Doing the work.

One of the reasons I don’t think certification courses are enough for Scrum Masters that certifications courses very often focus on the rules and regulations of the job, but not on the problems, the hardships and the obstacles we face, day-in, day-out when we try to do a good work as a Scrum Master.

So, what can we do when courses aren’t enough?

Continue reading What you need to learn about being a Scrum Master, but will never get from a CSM course

Pedro Silva: Critical lessons for Scrum Masters taking on a fully remote Agile team

Pedro joined a team right at the start of the Corona pandemic, and because of that did not have the opportunity to spend time with the team face to face before the team went full remote. This led to Pedro not being able to create a bond with each team member. Later on, he realized that the team had started to drift apart themselves, and on top of that, Pedro did not have the strong relationships that would allow him to help the team members open up, and share their challenges. Listen in to learn what to take into account when starting as a full remote Scrum Master.

About Pedro Silva

Pedro considers himself a Scrum Master supporting software development teams while keeping his focus on their growth towards the efficient delivery of value, while having a blast.

You can link with Pedro Silva on LinkedIn.

Shaun Bradshaw: Two Scrum Product Owner anti-patterns to look out for!

The Great Product Owner: Enthusiastic Product Owners, and how they behave when working with Scrum teams

Great Product Owners are enthusiastic about what they do, they have a clear Vision, but are able to stay curious and listen to the team, stakeholders, and customers. In this segment, we look at some of the behaviors that Product Owners like this have when interacting with the team and the Scrum master.

The Bad Product Owner: Two Anti-Patterns to look out for!

In this segment, we explore two Product Owner anti-patterns that illustrate how the PO role is not only critical, but can be actively destructive for a Scrum team. The first story features a Product Owner that preferred to focus on the hardware side of the product, and through their command-and-control personality tried to bully the Scrum Master into submission!

The second story is about the Product Owner that was absent, a very frequent anti-pattern for the PO role.

In this segment, we refer to our Coach Your Product Owner e-course, which helps you tackle some of these anti-patterns proactively in your role as a Scrum Master!

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Shaun Bradshaw

Shaun is a founder and principal of Zenergy Technologies, a modern software delivery solutions firm that specializes in Agile, DevOps, Quality, and Automation. Shaun’s background in QA, testing, and metrics has played an important role in his work as an Agile consultant since he joined the community in 2008.

You can link with Shaun Bradshaw on LinkedIn and connect with Shaun Bradshaw on Twitter. You can also follow Shaun Bradshaw’s blog at the Zenergy Technologies site.

Shaun Bradshaw: Exploring emotions in our Scrum teams with the Mad/Sad/Glad Agile Retrospective format

When looking out for his own success in working with a Scrum team, Shaun pays special attention to how team members speak with each other, and the stance they take regarding collaboration as a team. In this segment, we also explore what we can do when our teams are remote, and the observations that we need to make are no longer that easy because team members are not right there, in front of us.

Featured Retrospective Format for the Week: Exploring emotions with the Mad/Sad/Glad format

Emotions are very powerful influencers in a team. If we can’t talk about them, we miss what might be the key influencer in some patterns we notice in teams and between teams and stakeholders. Shaun invites us to explore emotions with the Mad/Sad/Glad retrospective format.

In this segment, we refer to the Core Protocols (of which Mad/Sad/Glad is part), which has been a topic in our podcast before.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Shaun Bradshaw

Shaun is a founder and principal of Zenergy Technologies, a modern software delivery solutions firm that specializes in Agile, DevOps, Quality, and Automation. Shaun’s background in QA, testing, and metrics has played an important role in his work as an Agile consultant since he joined the community in 2008.

You can link with Shaun Bradshaw on LinkedIn and connect with Shaun Bradshaw on Twitter. You can also follow Shaun Bradshaw’s blog at the Zenergy Technologies site.

Shaun Bradshaw: How to recover from a “VP swooping” anti-pattern in a Scrum team

As Shaun started to work with this team, he observed that a particular, frequent pattern was disturbing the team’s ability to deliver their work: a VP would “swoop in” and distract the team, by directing them to an “urgent” request. As he investigated further, he learned that the anti-pattern had been there for a while. So the question was: what can be done differently to help the team move on from that anti-pattern?

Listen in to learn how to tackle this specific interruption anti-pattern that affects many teams!

About Shaun Bradshaw

Shaun is a founder and principal of Zenergy Technologies, a modern software delivery solutions firm that specializes in Agile, DevOps, Quality, and Automation. Shaun’s background in QA, testing, and metrics has played an important role in his work as an Agile consultant since he joined the community in 2008.

You can link with Shaun Bradshaw on LinkedIn and connect with Shaun Bradshaw on Twitter. You can also follow Shaun Bradshaw’s blog at the Zenergy Technologies site.

Shaun Bradshaw: The technique that quickly moves a Scrum team from mini-waterfall, to true Scrum

Shaun was working with a team that was consistently failing to meet their Sprint commitments. At first glance, the team was doing everything right, the Product Owner was present and supportive. After a few failed attempts, Shaun decided to “visualize” how the team worked, by asking them to plan out a Sprint on the board. Through this technique, Shaun finally realized that the team was working as if they used Waterfall, even if they were just planning the Sprint. That insight changed the team, and changed Shaun’s approach to coaching that team! Listen in to learn how!

Featured Book of the Week: Predictably irrational by Dan Ariely

In Predictably irrational by Dan Ariely, Shaun found an explanation for some of the confusing observations he had made as a Scrum Master. It helped him understand that, even if some behaviors appear irrational, they can be predictable once we have the right models in mind.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Shaun Bradshaw

Shaun is a founder and principal of Zenergy Technologies, a modern software delivery solutions firm that specializes in Agile, DevOps, Quality, and Automation. Shaun’s background in QA, testing, and metrics has played an important role in his work as an Agile consultant since he joined the community in 2008.

You can link with Shaun Bradshaw on LinkedIn and connect with Shaun Bradshaw on Twitter. You can also follow Shaun Bradshaw’s blog at the Zenergy Technologies site.

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works