How a single metric can help the team members engage and become a real team – Guest post by Marcus Hammarberg

This is a guest post by Marcus Hammarberg, author of Salvation: The Bungsu Story, How Lean and Kanban saved a small hospital in Indonesia. Twice. And can help you reshape work in your company. (available on Amazon)

This is the second post on a series by Marcus Hammarberg about how metrics can help engage, motivate and ultimately push a team towards success!

When we first started to work with the Bungsu hospital they were in a devasting situation.

Fast forward 1,5 years and you would see a hospital that was making money every day.

In the end, we turned the hospital from a situation where only the director and her closest staff cared, to a situation where 100 people in the hospital were actively engaged in everyday improvements.

How is this possible? What kind of magic was applied?

Keeping engagment when the bad news hit – Becoming a team!

Continue reading How a single metric can help the team members engage and become a real team – Guest post by Marcus Hammarberg

How to help Self-organization get started in the team – Q&A with Jeff Campbell

Jeff is the author of Actionable Agile tools (available on Amazon, and direct from the author at bit.ly/aatbook). He joins us on this series of Q&A shows to answer questions you’ve submitted. You can submit your questions via our survey (short, about 2 min to fill-in) or by tweeting us @scrumpodcast with #agilejeff.

In this episode, we talk about getting management to understand and learn how to support and promote self-organization by the team.

Helping teams and managers adopt self-organization as a way to improve the team’s impact

Continue reading How to help Self-organization get started in the team – Q&A with Jeff Campbell

How to help Self-organization get started in the team – Q&A with Jeff Campbell

Jeff is the author of Actionable Agile tools (available on Amazon, and direct from the author at bit.ly/aatbook). He joins us on this series of Q&A shows to answer questions you’ve submitted. You can submit your questions via our survey (short, about 2 min to fill-in) or by tweeting us @scrumpodcast with #agilejeff.

In this episode, we talk about getting management to be involved and buy-in to the agile transformation.

Helping teams and managers adopt self-organization as a way to improve the team’s impact

Continue reading How to help Self-organization get started in the team – Q&A with Jeff Campbell

Varun Maheshwari: Fear as a cultural marker in Scrum organizations

Varun shares the contrasts between his home culture (India) and the country where he works now (Australia). We discuss some of the key differences, and how people moving between those 2 cultures can learn from each and help teams collaborate. As expectations are different, the collaboration between teams in those 2 cultures will not be easy.

In this episode, we talk about Brook’s law, and the book Death March, a book by Edward Yourdon about surviving “doomed” projects.

About Varun Maheshwari

Varun is a Scrum Master and agile practitioner in Australia. He believes in “being agile” rather than “doing agile”. For him, Agile frameworks are not the goal, but rather “Delighting customers, Zero Defects, Quick ROI, Better team work, Excellent Quality & Shortest ‘Time to Market’” are some of the possible goals.

You can link with Varun Maheshwari on LinkedIn.

Varun Maheshwari: The Product Owner as a key to Scrum Master success

Scrum Master success is not only about the team, but also about the Product Owner. When we want to help Scrum teams, we should check how the interaction with the Product Owner works, and how to help the team and Product Owner collaborate effectively.

Helping Product Owners also means focusing on the business side of our work and defining together the critical business metrics for the PO and team.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

Featured Retrospective for the Week: Conversations as retrospectives

Sometimes retrospectives are simple moments in time where team members have important conversations with each other. Instead of waiting for a retrospective event, Scrum Masters should encourage those conversations every day. In this episode, we also talk about how to help distributed teams hold regular, even daily retrospectives.

About Varun Maheshwari

Varun is a Scrum Master and agile practitioner in Australia. He believes in “being agile” rather than “doing agile”. For him, Agile frameworks are not the goal, but rather “Delighting customers, Zero Defects, Quick ROI, Better team work, Excellent Quality & Shortest ‘Time to Market’” are some of the possible goals.

You can link with Varun Maheshwari on LinkedIn.

Varun Maheshwari: The Scrum Master’s change guide to Enterprise Agile Adoption

Digital transformations are a dime a dozen at this time. Many organizations are going through a transformation of business model, not just adding IT to an old business model. However, digital transformations are not only about business models, but also about ways of working. In this episode, we talk about the change process inherent to digital transformations, and how Scrum Masters can help teams survive the big change we call Enterprise Agile Adoption.

About Varun Maheshwari

Varun is a Scrum Master and agile practitioner in Australia. He believes in “being agile” rather than “doing agile”. For him, Agile frameworks are not the goal, but rather “Delighting customers, Zero Defects, Quick ROI, Better team work, Excellent Quality & Shortest ‘Time to Market’” are some of the possible goals.

You can link with Varun Maheshwari on LinkedIn.

Varun Maheshwari: How to help teams move from reporting to collaboration

Sometimes teams enter the “reporting” anti-pattern. Teams exhibiting this anti-pattern are focused on just describing what they have done, but spend little time discussing the value or the reasons why that work is important. In the end, the daily meeting is the engine of collaboration, and as Scrum Masters we need to focus on collaboration more than status reporting. In this episode we discuss how we can help teams move from reporting to collaboration.

Featured Book of the Week: Scrum Product Ownership by Robert Galen

Scrum Product Ownership by Robert Galen is a book with practical advice, real-world tactics, and stories to help understand and shape the Product Owner role. The book is full of ideas that focus on helping the Team and the PO deliver on the promise of Scrum.

About Varun Maheshwari

Varun is a Scrum Master and agile practitioner in Australia. He believes in “being agile” rather than “doing agile”. For him, Agile frameworks are not the goal, but rather “Delighting customers, Zero Defects, Quick ROI, Better team work, Excellent Quality & Shortest ‘Time to Market’” are some of the possible goals.

You can link with Varun Maheshwari on LinkedIn.

Varun Maheshwari: common mistakes Scrum Masters do when getting started with Scrum

Scrum is a relatively small framework for teams to adopt. Certainly much smaller than some of the Agile at scale frameworks. However, even small frameworks can take a while to adopt. In this episode, we reflect on some of the most common mistakes Scrum Masters make when helping teams adopt Scrum.

About Varun Maheshwari

Varun is a Scrum Master and agile practitioner in Australia. He believes in “being agile” rather than “doing agile”. For him, Agile frameworks are not the goal, but rather “Delighting customers, Zero Defects, Quick ROI, Better team work, Excellent Quality & Shortest ‘Time to Market’” are some of the possible goals.

You can link with Varun Maheshwari on LinkedIn.

BONUS: Ryan Jacoby on the 7 responsibilities of an innovation leader

Innovation is a topic that gets a lot of attention. There are innovation processes, specific creative games for teams to work with to seek innovative ideas. There’s the Lean Startup movement that tries to codify innovation-friendly processes, and there’s also the UX community pushing the argument that we need more innovation in software companies.

You’ve probably heard the same argument at work. We need to be more innovative to be competitive. Great! But how?

In this episode, we explore how leaders can set up their organizations for innovation. Ryan Jacoby helps us explore the how of that critical question: how can we be more innovative?

Ryan has written a book titled Making Progress – The 7 Responsibilities of an Innovation Leader to describe how organizations can focus on enabling innovation in practice.

The first action you, and your organization need to take

Ryan describes an approach that aims to focus on the team and organization on the customer needs. His approach is simple and immediately actionable. First start by jotting down in plain language and from the point-of-view of the user/customer: what problems are you trying to solve for that customer? Select the top 3.

The other dimension of innovation is your organization’s goals. Define what it means to meaningfully grow the impact of the organization over 6 to 18 months. This growth could be in the number of customers, revenue growth, profit, etc.

Now you have the start of a growth strategy that is centered on customer needs and also directly linked to the company’s/organization’s growth. Next, we talk about innovation in practice.

The 7 responsibilities of an innovation leader

When it comes to putting innovation in practice, Ryan argues that there are 7 areas to take into account.

  1. Define progress for your organization, in other words: what is the impact you seek and the growth in that impact factor
  2. Set an innovation agenda by prioritizing the innovation problems to solve, user and customer groups you want to serve, nature type of innovation to pursue.
  3. Create support teams that build the product
  4. Cultivate the ingredients for success for innovation
  5. Giving great feedback to teams: prepare and setup the feedback moments so that teams can learn quickly.
  6. Inspire progress
  7. Reward progress (as defined in #1)

Ryan explains how he came to value these 7 responsibilities of an innovation leader by telling us his own story when he was responsible to help the New York Times grow their impact through innovative solutions.

Ryan’s book: lessons learned about each of the 7 responsibilities of an innovation leader

You can read more about Ryan’s work and find his detailed explanation of the 7 responsibilities of an innovation leader in his book: Making Progress – the 7 responsibilities of an innovation leader.

 

About Ryan Jacoby

Ryan Jacoby, is the founder of MACHINE, a strategy, and innovation company that helps its clients Think Big and Act Small.

MACHINE clients over the years have included people responsible for growth and innovation at The New York Times, Marriott, Viacom, Etsy, Google, Nike, The Washington Post, Feeding America, Fresh Direct, NBC Universal, and The Knight Foundation.

Prior to founding MACHINE, Ryan led teams and relationships at the design and innovation firm IDEO. He was a founding member and location head of the IDEO New York office and built the Business Design discipline at the firm.

Ryan is also the author of the book named “Making Progress” with Sense and Respond press. A book he describes as “a tactical guide for you, the person charged with leading innovation”

You can link with Ryan Jacoby on LinkedIn and connect with Ryan Jacoby on Twitter.

For more on Ryan Jacoby’s work, visit his company’s site at Machine.io.

Breaking the skill silos: how to help teams become cross-functional – Q&A with Jeff Campbell

Jeff is the author of Actionable Agile tools (available on Amazon, and direct from the author at bit.ly/aatbook). He joins us on this series of Q&A shows to answer questions you’ve submitted. You can submit your questions via our survey (short, about 2 min to fill-in) or by tweeting us @scrumpodcast with #agilejeff.

In this episode, we talk about getting management to be involved and buy-in to the agile transformation.

How to help teams share knowledge and become cross-functional teams

Continue reading Breaking the skill silos: how to help teams become cross-functional – Q&A with Jeff Campbell