BONUS: Mike Burrows on Agenda Shift, the outcome-oriented change approach

As Scrum Masters we are constantly facing a changing environment. Every Scrum Master needs to learn about change, change methods and tools that work in practice. In this episode we dive deep into the change approach that Mike Burrows developed based on his experience as a coach and leader in the software industry.

Mike introduced what he called a “values-model” for Kanban adoption in his blog post titled Introducing Kanban Through Its Values.

In that blog post he introduced some of the ideas that today compose Agenda Shift, a more extensive approach to introducing a change approach that focuses on outcomes.

Read on for the details on Agenda Shift and Outcome-Oriented Change.

Continue reading BONUS: Mike Burrows on Agenda Shift, the outcome-oriented change approach

BONUS: Marcus Hammarberg talks about simple techniques that can transform your leadership

Marcus is the author of Salvation: The Bungsu Story, a book we here at the Scrum Master Toolbox Podcast are helping to publish. This book is inspiring, and will definitely move you to action.

In this episode, we discuss some of the many techniques Marcus used in Indonesia while he was helping the team at The Bungsu Hospital literally save the hospital from bankruptcy. And that’s not an over-statement!

Click to liste to the interview and read more about the topics of this episode.

Continue reading BONUS: Marcus Hammarberg talks about simple techniques that can transform your leadership

How Agile and Lean saved a hospital from bankruptcy! Twice!

All of us working with Agile and Scrum are used to the (sometimes) large transformations that these approaches can have at work. But it is not everyday we see the impact, the amazing impact, it can have on other types of work. How about this: Marcus Hammarberg, walks into a hospital and the hospital is about the crumble. Literally! The roof has collapsed, there’s dripping water and buckets everywhere and the second floor is overrun with debris. But that is not where the problems end…

A few months later, and using Kanban, Agile and Lean ideas the hospital is saved. But how did that happen?

Marcus explains his story, and the amazing transformation in his latest book: The Bungsu (now available for pre-order at Amazon), and we have a short video to explain the main points of the story right here.

Click on to see the video, and sign-up to get the first chapter of the book.

Continue reading How Agile and Lean saved a hospital from bankruptcy! Twice!

How trust, kanban and a little structure changed a life

Work life is a serious thing. We spend (at least) one-third of our time awake at work, and in some cases much more time than what we spend with our families most days of the year.

Now imagine what would happen if your work would be falling apart. You have too much work, and are being constanly interrupted. Your authority and ability to contribute is undermined. And on top of it your place of work is literally crumbling: the roof collapsed and what is left is being innudated by dirty water that runs off from the roof’s debri.

Meet Ibu Elsye!  Ibu Elsye is the lady dressed in black in the picture or “Mrs.” Elsye if you don’t speak Indonesian ;).

She’s General Manager of a hospital, Rumah Sakit Bungsu (aka The Bungsu), that Marcus Hammarberg helped, in Indonesia. General Manager; what is that, in a hospital? I’m happy you asked: basically she’s in charge of everything that is not health care. Food, laundry, maintenance, security staff, drivers … you name it.

In The Bungsu, if you need something fixed – go to Ibu Elsye.

But Ibu Elsye’s work life was not going very well…

Continue reading How trust, kanban and a little structure changed a life

Jacopo Romei on how Kanban can help you visualize and promote necessary change

Change management, or as we like to call it, Change Leadership is a very difficult part of our job as Scrum Masters. There are great books out there that help people find the approaches to change management that work in an Agile context, however doing it in practice is never as simple as the books describe. In this episode we talk about a fundamental transformation that Jacopo was part of, and how a simple Kanban board helped the organization find the necessary changes and implement them in practice by allowing everyone involved to take part in the definition of the change.

About Jacopo Romei

Agile practitioner since 2003, entrepreneur more than once, he has been agile coach in eBay Italia, co-founder of the ALE Network and a former member in Cocoon Projects, an open governance based company. His main focus now are contracts and lean-thinking-compatible agreements.

You can link with Jacopo Romei on LinkedIn and connect with Jacopo Romei on Twitter.

You can also follow Jacopo’s work at JacopoRomei.com, and follow the latest news on his book about Extreme Contracts on LeanPub.

Cliff Hazel: Visualize all the things

Visualization is a powerful tool to help us understand what is really going on. Cliff is a visualization aficionado and explains how he uses visualization heavily in his work. In the process he gives me some advice that I’ve already put into practice with great success!

About Cliff Hazel

Cliff Hazel scrum master toolbox podcastCliff Hazel is a coach at Spotify who is trying to learn about how to build effective teams, and how we can create the conditions for them to thrive. His main interests are: Complexity and Systems, Visualisation and Information Radiators, Curiosity and Continuous Learning
You can link with Cliff Hazel on LinkedIn, connect with Cliff Hazel on Twitter and catch him in some conference near you.

BONUS EPISODE: Danilo Tambone shares with us his very Agile Story of personal transformation

Danilo started as a construction project manager, but during the years he transformed himself as well as his career. In this BONUS episode we explore that process of personal transformation that makes Danilo an Agile person, not just a person that does Agile.
We hear the story of how a change in the job market presented Danilo with a challenge, but also an opportunity. Then we explore what steps he took to adopt the ideas of Agile and how he applies those ideas even today in his own personal time management system which he dubs Agile.
Danilo created a time management course to help all of us that feel overwhelmed, but want to use our agile principles in our own personal time management. Danilo introduces the course and offers you a 80% discount (!!) for the first 30 people taking his course. Check it out, go to this Udemy link to access Danilo’s course.

About Danilo Tambone

danilo tambone scrum master toolbox podcast(1)Danilo Tambone is a project management professional with 12 years of experience in the field, he is a PMP and PMI-Agile Certified Practitioner.
Danilo started his career in the Construction Industry (very different from IT), but after the discovery of the agile techniques and their successful application on the job and for his own personal productivity, he has prepared a real career transition in an agile way, and has recently started his new working life as an IT Project Management Consultant.
You can link with Danilo Tambone on LinkedIn, and visit Danilo Tambone’s Udemy profile.

Marcus Hammarberg explains his recipe for team success

Many management approaches settle for measuring activity instead of outcomes. Marcus asks us to focus more on outcomes to be able to investigate the system conditions. After all it is outcomes that matter. He also asks us to be so precise about outcomes that we can measure it with a single metric. His process is:

  1. Go for smaller and smaller iterations as a way to help teams “own” their work
  2. Bring the outcome definition down to ground-level, so that everyone understands it
  3. Everyone needs to understand the metric. Simplify it.
  4. The metric needs to be one that changes often, so that we can use it as feedback.
  5. Update the metric daily
  6. Celebrate success

Marcus shared with us a discount code for all that purchase his book until October 14th, 2015. Don’t miss it, purchase the book at http://bit.ly/theKanbanBook, and use the code scrumkan.

About Marcus Hammarberg

Marcus is a Software / agile consultant from Sweden on IT-sabatical leave in Indonesia, working for the Salvation Army hospitals there. And yes, using techniques from agile in that work even in non-software environments.
One of those approaches he is using is Kanban, as Marcus is the author of the book Kanban in Action with Joakim Sundén, don’t forget to go to http://bit.ly/theKanbanBook, and get the book with the discount code scrumkan.
You can link with Marcus Hammarberg on LinkedIn, and connect with Marcus Hammarberg on twitter.

Marcus Hammarberg on visualizing work, and its impact on the system

When we introduce visualization methods in an already dysfunctional organization, there’s a tendency to see problems and point at the guilty parts. However, our dysfunctional processes are the result of the system conditions, not the people in the system. Marcus reminds us of that fact and asks us to hate the sin, not the sinner. He also shares a great tip to get started with visualizing the work in progress.

Marcus shared with us a discount code for all that purchase his book until October 14th, 2015. Don’t miss it, purchase the book at http://bit.ly/theKanbanBook, and use the code scrumkan.

About Marcus Hammarberg

Marcus is a Software / agile consultant from Sweden on IT-sabatical leave in Indonesia, working for the Salvation Army hospitals there. And yes, using techniques from agile in that work even in non-software environments.
One of those approaches he is using is Kanban, as Marcus is the author of the book Kanban in Action with Joakim Sundén, don’t forget to go to http://bit.ly/theKanbanBook, and get the book with the discount code scrumkan.
You can link with Marcus Hammarberg on LinkedIn, and connect with Marcus Hammarberg on twitter.

Claudio Perrone explains how you can quickly identify and solve system problems

How do you help the whole organization evolve and improve? Easy, says Claudio. Here’s his recipe:

  1. Look at the whole value stream (from concept to cash!)
  2. Find out what impedes flow in that value stream
  3. Use PopcornFlow to learn, and solve those flow bottlenecks
  4. Rinse and repeat.
    Claudio also adds, that when we look at the whole value stream we see how important the role of management really is, because management is the function responsible to make flow happen at the value stream level.

About Claudio Perrone

Claudio is an independent Lean & Agile management consultant, entrepreneur and startup strategist. You may know him for the amazing cartoons he creates for his presentations or, perhaps, for A3 Thinker, a deck of brainstorming cards for Lean Problem Solving. These days he focuses on PopcornFlow, a brand-new continuous evolution method for personal and organisational change.
You can connect with Claudio Perrone on twitter, and see Claudio Perrone on LinkedIn. These days Claudio is focusing on his latest work: PopcornFlow, a method by which you can Learn how to establish a continuous flow of small, traceable, co-created, explicit change experiments. For you, your team, your organization.