Bent Myllerup: How to react when a team member refuses to cooperate

In this team, Bent noticed that one of the team members was not open to being part of the transformation, and Agile adoption process. The first signs came in the daily standups, when this team member would refuse to talk about what he was working on. Both the team and Bent wanted to help the team member to be onboard with the Agile process, but he was not willing to be part of it. Listen in to learn how we must react when a team member refuses to take part in the process the rest of the team agreed to.

About Bent Myllerup

Bent Myllerup is a management consultant, organisational change agent and agile transformation coach with 20 years of personal experience in management and leadership. He holds a Master in Management Development (MMD) from Copenhagen Business School and a Bachelor in Science of Electronic Engineering. He was the first European Certified Scrum Coach and he is also a Certified Scrum Trainer.

You can link with Bent Myllerup on LinkedIn and connect with Bent Myllerup on Twitter.

Yousef T. Fahoum: Explaining the value of Agile ceremonies to the Product Owner

The Great Product Owner: Explaining the value of ceremonies to the PO

Sometimes, the Product Owner does not understand why we have certain ceremonies. In that case, great Product Owners don’t try to change things immediately, but rather work with the Scrum Master to learn, and improve the situation. In this episode, we learn the story of the PO that did not want the team to “spend time” in a PI Planning Increment session (from SAFe), but as she worked with the Scrum Master her views changed drastically. Listen in to learn how Yousef helped the PO learn the value of the PI Planning session.

The Bad Product Owner: Helping the PO’s be more focused, and less disruptive to the Scrum team.

When the PO’s start to act as “the boss”, and ordering teams around, that’s never a good sign. But it can get a lot worse if the PO is also unfocused. In this episode, we learn about the “hair on fire” culture that some Product Owners bring to their teams, and how to recover from that.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Yousef T. Fahoum

When starting out as a ScrumMaster and BA years ago Yousef passionately followed the ScrumMaster Podcast. Yousef is a SAFe Enterprise Coach at Elabor8 with experience implementing Agile and SAFe at some of the largest and most recognized brand leaders across industry domains in the U.S. and Australia.

You can link with Yousef T. Fahoum on LinkedIn and connect with Yousef T. Fahoum on Twitter.

Yousef T. Fahoum: Helping Scrum teams own and drive the improvement conversations

For us to reach a successful outcome of our work, we must be able to learn all the time, and get to a point where the team takes initiative in starting, and facilitating the conversations needed. Yousef recommends we keep on reading, and learning about what we might be missing to get there. He shares some tips that have worked for him to help teams own the improvement process and conversations.

Featured Retrospective Format for the Week: Tips on how to run successful Starfish retrospectives

The Starfish Retrospective, is Yousef’s go-to format because of how it facilitates the type of conversations that bring ideas and improvements. Yousef shares some tips on how to successfully run the Starfish retrospective format.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Yousef T. Fahoum

When starting out as a ScrumMaster and BA years ago Yousef passionately followed the ScrumMaster Podcast. Yousef is a SAFe Enterprise Coach at Elabor8 with experience implementing Agile and SAFe at some of the largest and most recognized brand leaders across industry domains in the U.S. and Australia.

You can link with Yousef T. Fahoum on LinkedIn and connect with Yousef T. Fahoum on Twitter.

Yousef T. Fahoum: Learning to understand Agile transformations, and associated change processes

As Yousef puts it: “Everything is a change process”. In an Agile transformation, there can be many dynamics at play, so we need to pay attention to finding out what is going on at all times. In this episode, we investigate how we can bring an Agile mindset to change, and learn what are the key change dynamics we need to work with.

About Yousef T. Fahoum

When starting out as a ScrumMaster and BA years ago Yousef passionately followed the ScrumMaster Podcast. Yousef is a SAFe Enterprise Coach at Elabor8 with experience implementing Agile and SAFe at some of the largest and most recognized brand leaders across industry domains in the U.S. and Australia.

You can link with Yousef T. Fahoum on LinkedIn and connect with Yousef T. Fahoum on Twitter.

Yousef T. Fahoum: The missing ingredient for a Scrum team to succeed

Yousef was working with a team that others call “trouble team”. But, as he observed the team, it looked like they were trying hard to do a good job. So he started working through 1-on-1’s to try to get a better, more detailed picture of what was going on. In that process, he realized that something critical was missing for that team to work well.

Featured Book of the Week: The Five Dysfunctions of a Team: A Leadership Fable by Lencioni

In The Five Dysfunctions of a Team: A Leadership Fable by Lencioni, Yousef learned how to diagnose a team by looking at their dynamics. He also learned a model that helps him work with teams and grow the people in it.

In this segment, we also refer to Team of Teams: New Rules of Engagement for a Complex World by General McChrystal, and MobProgramming, a topic we’ve covered before here on the podcast.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Yousef T. Fahoum

When starting out as a ScrumMaster and BA years ago Yousef passionately followed the ScrumMaster Podcast. Yousef is a SAFe Enterprise Coach at Elabor8 with experience implementing Agile and SAFe at some of the largest and most recognized brand leaders across industry domains in the U.S. and Australia.

You can link with Yousef T. Fahoum on LinkedIn and connect with Yousef T. Fahoum on Twitter.

Yousef T. Fahoum: Scrum Master job descriptions tell you a lot about the company hiring

When applying to a Scrum Master position, you should pay attention to the job description. Does it describe the job as you see it? Yousef shares a story of a Scrum Master job that did not go as expected. The manager wanted to be in all the meetings, and asked the Scrum Master to record and share of the Retrospective sessions. This was not looking good! Listen in to learn how Yousef got out of this tricky situation.

About Yousef T. Fahoum

When starting out as a ScrumMaster and BA years ago Yousef passionately followed the ScrumMaster Podcast. Yousef is a SAFe Enterprise Coach at Elabor8 with experience implementing Agile and SAFe at some of the largest and most recognized brand leaders across industry domains in the U.S. and Australia.

You can link with Yousef T. Fahoum on LinkedIn and connect with Yousef T. Fahoum on Twitter.

BONUS: Learning what makes a great place to work with Woody Zuill and Yves Hanoulle

The idea for this episode started with a conversation with Yves and Woody when recording one chapter for the Tips from the Trenches Audiobook (check out the audiobook). In this episode, we talk about, and try to define what makes a great place to work, or as Woody calls them: wonderful places to work!

Woody starts by describing two different workplaces, one that was “wonderful”, and one that was not. We explore what the differences were between those two places, and what we can learn from those stories as Scrum Masters. 

As Scrum Masters, our role is to help our teams, and our organizations move towards a better place to work, therefore these lessons are critical for us to act on. 

In this segment, we refer to MobProgramming, an approach to teamwork that Woody has been talking and writing about for some years; and Cynefin, a model that tries to describe the differences between different levels of complexity, and defines certain strategies for managing different types of work.

“Turn up the good” a heuristic to build great places to work

Continue reading BONUS: Learning what makes a great place to work with Woody Zuill and Yves Hanoulle

Julie Wyman: How to help unempowered Product Owners step up, and start to make decisions

The Great Product Owner: Two characteristics that make a great PO

This Product owner had two characteristics that made her a great Product Owner for the team. She had: a) domain expertise, and b) availability to work with the team. She also knew that it was important to involve others in making decisions and actively asked help from other experts when needed. She was also great at collecting feedback. 

The Bad Product Owner: Helping unempowered PO’s step up, and start to make decisions

This Product Owner was missing empowerment to make decisions. This was further complicated by the fact that the PO was part of a larger program, where there were multiple PO’s that also did not feel empowered. We discuss how to help these Product Owners slowly start to gain ownership, and assert their ability to make decisions.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Julie Wyman

Julie Wyman has been working with Agile teams for over a decade and is continuously learning with and from them. She’s based just outside Washington, D.C., but has had the pleasure of supporting teams distributed across the globe and even experienced her own Agile takeaways all the way in Antarctica.

You can link with Julie Wyman on LinkedIn.

Julie Wyman: Involving the Scrum team in defining our success as Scrum Masters

Julie invites us to ask what success looks like for the teams we work with. Based on that, and a few other questions that Julie suggests, we can assess our impact, as well as invite the teams themselves into the reflection about success. 

In this segment, we talk about Psychological Safety, a topic we have also covered in previous episodes. 

Featured Retrospective Format for the Week: Mixing up formats to focus on the right question for the team

Julie likes to mix up several formats as a way to try and tap into what’s critical for the teams at that time. We also talk about bringing up the team working agreements regularly, to ensure that the team sticks to the agreements they have made. 

In this segment, we refer to the Agile Retrospectives book and a tool Julie calls The Working Agreement Report Card, where the team scores themselves on how well they follow the agreements they had defined for themselves.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Julie Wyman

Julie Wyman has been working with Agile teams for over a decade and is continuously learning with and from them. She’s based just outside Washington, D.C., but has had the pleasure of supporting teams distributed across the globe and even experienced her own Agile takeaways all the way in Antarctica.

You can link with Julie Wyman on LinkedIn.

Julie Wyman: Introducing Agile to a new organization with Kanban

While working with an organization in their Agile transition, Julie and colleagues recommended that they start with Kanban. Kanban would bring minimal disruption to the teams, and enable them to learn what Agile would mean in their context. However, there was a lot more to do before the teams were able to run a Kanban flow and start learning what Agile meant for them. In this episode, we explore not only how to introduce Kanban, but also what to consider when bringing Agile to a group of teams that are new to Agile.

About Julie Wyman

Julie Wyman has been working with Agile teams for over a decade and is continuously learning with and from them. She’s based just outside Washington, D.C., but has had the pleasure of supporting teams distributed across the globe and even experienced her own Agile takeaways all the way in Antarctica.

You can link with Julie Wyman on LinkedIn.