Steve Jaccaud: How a Coach helped me become a better Scrum Master

Steve shares a critical part of his Scrum Master journey in this episode. We discuss how he went from a Scrum Master focused on the ceremonies, and process details, to a Scrum Master that focused on the needs of the team and constantly helped them adapt the process to the challenges they were facing. A great story, that shows how a simple perspective change for the Scrum Master can have a very large impact on their success with the team.

About Steve Jaccaud

Steve is an Enterprise Agile Coach, Volunteer, Speaker, and Musician in Boston, Massachusetts. When he’s not leading workshops with creative software organizations, he’s probably working on an album or deep in meditation!

You can link with Steve Jaccaud on LinkedIn and connect with Steve Jaccaud on Twitter.

Willem-Jan Ageling: Responding to change as if you really meant to be Agile

In the middle of a big change, Willem-Jan was faced with the fact that the project plan wasn’t going to hold anymore. What should a Scrum Master do? In this episode, we discuss how we can tackle surprises to the plan the Agile way. We discuss how to get stakeholders involved and on board with the Agile value of “responding to change”. 

About Willem-Jan Ageling

As a Scrum Master and writer for Serious Scrum, Willem-Jan is passionate about helping people understand what it means to work in a complex Product Environment. Which is how he likes to talk about Scrum.

You can link with Willem-Jan Ageling on LinkedIn and connect with Willem-Jan Ageling on Twitter

Justin Chapman: How to work with executives in an Agile transformation

When we start working as a Scrum Master or Agile Coach in an organization, we very often face “resistance” to the adoption of the ideas we are already on board with. Without noticing, we start talking the “lingo” of Scrum Master and Agile Coach, and in the process, we lose our most important allies: the people who will ultimately benefit from Agile adoption. In this episode, we talk about how to talk to executives to get their understanding and cooperation. We need to learn to address their fears.

About Justin Chapman

A Product and Agile Coach with product management experience ranging from payments to enterprise custom build. Justin has hosted a small series on Product Management and another series on Being a Scrum Master. 

Justin has also pioneered a new form of Canvas to help bring teams together. All of this information can be found on his blog:

You can link with Justin Chapman on LinkedIn.

Dimitri Favre: From Projects to #NoProjects, by focusing on impact, and not requirements

Dimitri is a Scrum Master, Agile Coach, but Dimitri Favre is also the author of a book about #NoProjects, an approach that removes many of the problems that projects bring to software projects. In this first episode with Dimitri, we talk about one of the possible consequences of having a project mindset: wanting to follow the plan no matter the consequences.

We discuss why it is problematic for teams and Product Owners to focus on the Features in the Backlog, and how to get out of the “solution space” to better understand the impact the product should have in the market and our customer’s lives.

We also have an interview with Allan Kelly on #NoProjects, check that for more details on the #NoProjects approach.

About Dimitri Favre

Dimitri is a business, transformation, and agile coach and a repented project manager. Dimitri works side by side with executives, managers, and teams to uncover better ways of developing software and delighting customers. 

Dimitri is the author of a recent book, on the topic of #NoProjects: Live Happily Ever After Without Projects: A #NoProjects book.

You can link with Dimitri Favre on LinkedIn and connect with Dimitri Favre on Twitter.

Saritha Rai: the role of Retrospectives in an Agile transformation

The transition from Waterfall to Agile is always a difficult one. In this episode, we explore a transformation story with Saritha and learn about the different anti-patterns we can expect when we face a similar story ourselves. We also dive into why retrospectives are so important in similar transformations.

About Saritha Rai

Saritha has been working in the IT industry for 13+ years and is an adaptable and constant learner. She has over a decade of experience in software development and is passionate about training, guiding and coaching people to have a good working environment which will result in high-quality deliverables.

You can link with Saritha Rai on LinkedIn.

George Mathews: Project-driven organizations and their impact on Scrum teams

When George joined this company, he was told that they were already “pretty agile”. This is usually a sign that somethings are not really working well, and this was no exception. When he joined, George found out this was a project manager-driven organization, where project managers tried to get the work done but wanted to reduce the budget at the same time. The anti-patterns followed, and George learned a few important lessons about being a Scrum Master in a project-driven organization.

In this episode, we refer to the episode with Bas Vodde, where we discuss organizing product development without projects, and the #AgileOnlineMeetup with Bob Galen where we talk about the self-care Scrum Masters and Agile Coaches must take to sustain their work over the long term.

About George Mathews

George Mathews is a Scrum Master at SentryOne for two fully remote teams. Prior to that, he had experience as a Customer Service Representative, Operations Analyst and Finance Technical Analyst allowing him to employ a broad practical point of view as he coaches Agile teams at SentryOne.

You can link with George Mathews on LinkedIn.

Mandy Sunner: How to handle the loss of a great Product Owner in a Scrum team

Teams need a great Product Owner to be able to exploit their potential. When Scrum Masters work with teams that have a great PO, they learn the impact that the PO role can have. However, when a great PO leaves the team, what should the Scrum Master do? In this episode, we learn about Mandy’s attempt to help the team by replacing the PO, and why it is so critical to avoid that anti-pattern. Listen in to learn what to do when a great PO leaves.

About Mandy Sunner

Mandy calls herself the Angel of Agile as she guards her team and stakeholders from attacks and compromises which are forthcoming in an era of uncertainty. Her Agile approaches are thought through by virtue of being a systematic thinker and keeping the customers at the forefront of development. A problem solver with many years of practical experience.

You can link with Mandy Sunner on LinkedIn and connect with Mandy Sunner on Twitter.

Tony Richards: When Scrum Masters get carried away with something they find useful

When Tony heard he would be facilitating a large event (250 people) he thought immediately about using an approach that he had good results with. But as we learn in this episode, that’s not always a good idea. Learn about what Tony failed to consider, and get some critical tips on how to prepare for such events. 

In this episode, we refer to the Clean Language technique and to Judy Rees, Caitlin Walker, and David Groves as active developers of the Clean Language technique.


About Tony Richards

Tony coaches Agile teams across the UK and currently serves as program advisor to the Scrum Alliance. His most recent client is applying Scrum and Kanban in the engineering and production of physical goods. 

Tony is also in the organizer team for the Scrum Gathering in sunny Lisbon this year, and he’s busy working with a great team of volunteers to review and build a program of great talks and workshops.

You can link with Tony Richards on LinkedIn and connect with Tony Richards on Twitter.

Olsen Turan: Letting teams fail (in the small) is part of the Scrum Master job!

As Scrum Masters, we cringe when we see an incoming problem which we know will hit the team and we have to stand back and let the team learn from that experience. In this episode, we talk about one such story, and why it is critical for Scrum Masters to let the teams experience failure, first hand. Be ready to help when that happens, listen in to learn how.

About Olsen Turan

Olsen is an experienced Agile Coach and Scrum Master with a mix of Servant Leadership skills and technical knowledge acquired over his decade-long career. His background includes Ph.D. studies in Organizational Leadership, Agile Transformation and Coaching, Project Management, and Scrum Master duties.

You can link with Olsen Turan onLinkedIn and connect with Olsen Turan on Twitter

You can also follow Olsen Turan on his coaching website.

Sami Prentice: Scrum Masters are also responsible for process development in their organizations

When leadership in an organization changes, they bring their own practices and habits with them. In this episode, we explore what happened in an organization when new leadership stopped some of the practices that were working for that organization. A good reminder that the role of the Scrum Master also includes developing the process for the organization. Listen in to learn how Sami took responsibility and helped the organization improve.

In this episode, we also talk about how we can improve as Scrum Masters by participating in our local communities. We refer to as a place to find your local community and start taking part in their events.

About Sami Prentice

Sami is a Scrum Master in Denver, Colorado. She used to work in the beer industry before making the switch to Scrum Master and she is passionate about facilitating awesome meetings that don’t suck. 

You can link with Sami Prentice on LinkedIn.