Priyanka joined a team where not all were happy to receive a new Scrum Master. As she started to interact with the team, she noticed that some of the team members would contradict her regularly. She had to overcome this resistance to her presence in a constructive way, and that’s what we explore in this episode.
In this episode, we refer to the GROW and OSCAR coaching models.
About Priyanka Gorai
Priyanka started her journey as a Software Test Engineer in 2014 and has more than 7 years in the software industry. Priyanka was thrilled by the concept of servant leadership in agile software development, and started supporting her team and then became a full-time Scrum Master. She is very passionate about agile development and wants to share that passion with others. She’s also learned that while improving individuals or a team, one can improve themselves.
As Linda worked with multiple teams, she saw a pattern emerge. When she brought all her experience, and advice to teams that were new to Agile, the teams would invariably run away from here, or even tell her to step back. This helped Linda learn a very important lesson for Scrum Masters: we are there to help the team, not to help the team “do what we want them to do”. Listen in to learn what Linda went through, and how she works with Scrum teams now.
About Linda van Sinten
Linda van Sinten is an experienced Scrum Master and creator of the Liberating Structures Visual design cards. She combines her knowledge of Scrum with the powerful skill of creating visualizations and visual tools to drive teams forward. She has trained over 500 people in making powerful visuals out of ideas, structuring strategies and product visions in Tech, Healthcare and other industries.
In our eagerness to help, often we try to come up with solutions for the teams. When we do so, we amplify an anti-pattern of disengagement and lack of ownership. In this episode, we explore that anti-pattern, and discuss how Scrum Masters can avoid, or get out of that behavior, so that we may help the teams grow and take ownership of their process!
About Samet Ulutas
Samet has been working as an Agile Coach for more than 3 years and coached 35+ different teams until now. Samet has plenty of experience dealing with difficulties of an Agile Transformation, including being to witness the Agile Transformation of the largest private bank in Turkey from the beginning. Samet is also the co-owner of “Be Agile Stay Agile” YouTube channel.
Matthew started working with 3 COBOL teams who promptly stated: “Scrum does not work here”. The team also had heavy deadline pressure which made it even harder for them to think about changing their way of working.
In this situation, the role of the Scrum Master is to look for opportunities. Not to push, but to help. Matthew shares his tips on how to handle this tough situation.
About Matthew Green
Before becoming a Scrum Master, Matthew worked in a variety of roles both inside and outside of IT. This eclectic background has served him well in working with teams and individuals to help them on their own journey to a more humane way of working.
Kathryn started as a journalist, and was “recruited” to help in an IT project that aimed to help journalists in their day-to-day work, that took her on a journey towards Agile and eventually she took on the PO and later the Scrum Master role. As a Scrum Master, later on in her career, she tried to help a team working remotely, and that was only part of the challenge. As the team started to work on the product, they did not seek feedback from the partners and stakeholders, leading to a lot of surprises in the Sprint Reviews. This story helped Kathryn learn an important lesson for her as a Scrum Master. Listen in to learn about the critical tip she has to share based on this story.
About Kathryn Tancos
Kathryn is a certified Scrum Master focused on Agile transformations and helping teams build a better way of working. How did this Emmy Award-winning news producer become an avid Agilist? Through communication, curiosity, and collaboration, the pillars of successful Agile teams. Her goal is to inspire teams and organizational cultures to foster a sense of self-leadership throughout the transformation journey.
Rasmus was helping an organization in their Agile transformation. In this organization only a few people had seen such a transformation before. Many were going through the first Agile transformation. When management, Product Owners and Scrum Masters recommended the teams use Scrum, they got an immediate push back. The teams saw Kanban as a more adequate method for them. An immediate stand-off emerged that made the work with the teams very difficult. Listen in to learn what Rasmus learned from that story, and what the organization ended up doing to help the teams get started with Scrum.
About Rasmus Lund-Jensen
Rasmus is an agile coach and Scrum Master from Denmark. He is passionate about finding pragmatic ways for teams to reach their potential. He previously spent six years at the LEGO Group where he learned the power of bad jokes. If people are laughing, it means they are listening.
When Max started as a Scrum Master, and tried to put in practice what he knew about the role, he faced some unexpected challenges. Having had industrial engineering training, he felt he should be busy all the time, and therefore started to “force” Scrum on the team. This story does not end well for Max, but the lesson he learned was fundamental for his growth as a Scrum Master. Listen in to learn what was his lesson, and how it changed him for the future.
Maximilian’s goal is to drive change from the bottom. For every team he creates a vision and tries to get them on board to pursue the change together. Maximilian wants to free people from the micromanagement-hell version of “scrum”.
Lucia started her career on the project management path, and she had success with it. However, unlike many project managers that find Scrum by chance, Lucia was on a deliberate quest to find a better way of delivering software projects. It was not by chance that she, after searching for a while, found Scrum, and the Scrum Master role.
This newfound career took her into a new company that was starting a new project, with a Product Owner that did not have time for the team. In this episode, we explore how Scrum Masters can develop their relationship with the PO, to be able to help the team.
Lucia is a Delivery Lead and a coach working in Wellington NZ, leading an amazing development squad to achieve the delivery of multiple digital initiatives using Agile, creating a culture of empowerment, collaboration and communication. With 15+ years of experience, her professional (and personal!) journey has taken her through a variety of organizations and halfway around the world from Argentina. Lucia loves all things Agile, facilitation and coaching.
Madhuri had had great success with a team where she helped visualize their workflow, and the blockers they were struggling with. Moving into a new team, she tried to apply the same solution. However, things were not that simple, there were dynamics in the team that made the newfound visibility more of a problem than a solution. Listen in to learn how Madhuri worked around this problem, and the key lessons from this story.
About Madhuri Korapati
Madhuri a self-motivated servant leader with 14 years of software industry experience across Payments and Banking sectors. She is a Scrum Master at Mastercard, and enjoys helping teams in their agile transformation and showcasing their improvements.
As Kevin worked with a team whose client was the Product Owner, he found himself with very little to do. The team was working well, except… As he dug deeper, he realized that the PO was not taking full ownership of the role. However, at that time Kevin thought of himself as the Scrum Master, and only that. Because of that, the team started suffering. At that time Kevin realized that being a Scrum Master is – sometimes – about stepping in and helping the Product Owner hands-on! Learn how he pulled it off by listening to this episode.
Kevin is a Managing Director, agile coach and international trainer for Growing Agile in South Africa. He is passionate about helping people connect to their purpose. This is best described in Growing Agile’s vision ‘to grow people and inspire ideas so that they can be the best version of themselves and we do that by changing the way people think about work’.