Not all teams have the benefit of working within an Agile organization. Some of the teams we work with are stuck between Waterfall and Agile. And as Scrum Masters, we very often get asked to work with teams that are struggling with exactly that problem. In this episode, we discuss how we can help teams that are in a similar situation, and what Mo learned from that story that you can use to your advantage.
In this episode, we refer to Martine Davos, and Agile Coach and Scrum trainer.
About Moana Pledger
Mo started her career in education and program management before moving into digital delivery. She’s pretty sure she was a servant-leader before she had even heard the term. Her passion is to build healthy teams and foster the all-important relationship between business and team, which allows a safe space for the magic to happen.
Once in while, Scrum teams need to face critical situations. In this episode, we explore what a Scrum Master can do to help a team that is facing a critical customer escalation. These are situations where urgency can easily lead to conflict and negatively affect a team. Are you ready to handle such a situation? Listen in to learn how Chelsie tackled that challenge.
About Chelsie Raiola
Chelsie has been working as a Scrum Master in the Greater Boston Area for just over two years. She has experience working with both co-located and distributed teams developing on-premise and SaaS solutions worldwide. She is an avid lover of technology, dogs, and bullet journals, Chelsie loves finding ways to bring Agile outside of the office.
Let’s say that a team has started adopting Scrum. That’s great, right? No so quick! Did the team start adopting Scrum of their own accord? Or was it a dictate from above? As a Scrum Master, we need to pay special attention to why the teams started adopting Scrum. And we must work with them to define and help them stick to their own work agreements. It’s easy to say that people are motivated to do the work they themselves define, but as a Scrum Master are you helping the team define what they want to achieve, and how they want to work?
About Ellen Santamaria
Ellen is a Scrum Master based in Berlin, and originally from Australia. She completed a Bachelor in Australian and later a Masters in Berlin, Germany where she works.
Ellen is passionate about startups, innovation, social entrepreneurship, new business models, organisational change management, and other topics. She also loves story-based video games, sci-fi, pétanque, and finding new ways of doing things.
As Scrum Masters, we may be tempted to go straight to problem-solving when we join a team. As “quick” as that may sound, what Valeria learned in this story was that it makes our Scrum Master work harder, not easier. There’s a critical step we must go through before the team is ready and willing to work with us. Listen to learn what that step is.
About Valeria Greco
Valeria has worked as a Scrum Master for 4 years. She has experience with both Software development and non-software development Agile teams. When asked what she does for a living, Valeria replies: “I build teams!” And she does it by focusing on building relationships first. As Valeria says: “all my teams will tell you that I like talking about the feelings :-)”
After discovering Extreme Programming, Reinald decided that Agile was the way to go and started looking for education and a job as a Scrum Master. He started working as a group lead with a team that “wanted to go in the Scrum direction” instead though, and the surprises just kept coming. There was a hard conflict to solve in that team. Listen in to learn what Reinald learned about conflict management and resolution in software development teams.
About Reinald Kirchner
Reinald is active in the IT industry for more than 20 years. With agile methods and systemic project management he found his role as coach to inspire individuals and teams to learn, have fun and get better at what they want to do.
Sometimes we need to work with teams that have lost hope. The team might be cynical about future improvements and look at Agile or Scrum skeptically. This was what Dmytro had to face in his team. In this episode, we talk about how to work with a skeptical team, and get them engaged in improving their work. This is a critical lesson for all Scrum Masters, don’t miss it!
About Dmytro Balaba
Dmytro calls himself one of the most dedicated Scrum Masters/Agile Coach in the world 🙂 On his right-hand he has a tatoo with golden ratio, Fibonacci sequence. After almost 15 years of work in IT management Dmytro found himself balanced and happy. He’s been a full-time Scrum Master for more than 3 years.
Sometimes, in our role as Scrum Master we find teams that are not able to adopt Agile right away. The worst that could happen would be for us to send those teams to “Agile detention”. In this episode, we explore what Scrum Masters can do when their teams are just starting their Agile adoption journey, in organizations where Agile is not yet the standard approach to work.
About Andy Grosman
Andy has spent the past decade in various industries from Fortune 500 to small and mid-sized companies including Healthcare, Finance, Training and has a background in sales/marketing. He currently leads a team of Scrum Masters in the digital space as well as coaches teams. He has spoken at regional conferences and Agile Meetups on team-building for Distributed teams, how to blend Agile and personal productivity strategies, and how to influence without Authority. He used to live by the Waterfall but got bit by the Agile bug and now is spreading the Agile Mindset wherever he goes.
When Eddy started his Agile journey he was working as a tester. When he understood the power of the Agile approach, he immediately started telling others about it, and ended up training many of his colleagues in a transition. And through his failure to help the people and teams change, he understood a critical lesson about the role of Scrum Master and change agent. In this episode, we explore that critical lesson, and how Scrum Masters can help their teams change and evolve.
About Eddy Bruin
For many years, Eddy has been using serious games and learning metaphors to help teams and organizations move forward. He is an Agile and Test Coach with the mission to help teams deliver software people actually want to use while also enjoying their work. He helps teams to enable feedback loops continuously and likes to discuss all agile and test topics over a special beer. He loves to go to (un)conferences on serious games (for example Play14, Play4Agile), and also on Agile and Testing.
As we start our journey as Scrum Masters, we are bound to find situations and team dynamics to deal with that we were either not familiar or not responsible for handling before.
Everyone will face one of those situations. In this episode, we talk about one such situation in Jim’s career. There was a pattern of behaviour happening that was destructive to the team, but Jim was unsure how to deal with it. Listen in to learn what he learned from that story, that you can also apply in your team when facing a similar situation.
About Jim Sammons
Jim is currently a Professional Scrum Trainer with Scrum.org and works with an amazing team at Insight as an Agile Coach and trainer for their clients around the world. His time as a Scrum Master was awesome and fueled his passion for agility at all levels.
When we take the role of the Scrum Master, many of us are jumping into a new experience. Something we’ve never done before. Whether you have a background in technology or project management, Scrum Master is likely to be a very different role.
In this episode, we discover through Martin’s story what are the most common anti-patterns that we take up as new Scrum Masters. Have you been too committed to the previous ways of working? Have you tried to teach, when the right stance to take was to listen and ask questions? Don’t despair, we’ve all been there and Martin shares his personal story, as well as what he learned from that about the core of the Scrum Master role.
About Martin Lambert
Martin’s an agile coach, trainer and scrum master. He’s a Northener making a living in the south of England and finds great energy and sense of purpose from the agile movement during the second act of his career. Loves the hills and being out on a road bike. And to all the European listeners, he says: “sorry for you know what”.