Pedro Silva: Learning to grow trust within an Agile team

When Pedro joined this team, he noticed that the team members did not try to include a new team member in their conversation. Although sometimes this pattern is subtle, in this team it was an obvious lack of inclusivity in the team’s approach to communication: they did not use a language that the new team member would understand! Listen in to hear the critical lessons Pedro learned about inclusivity in Agile teams!

Featured Book of the Week: The Speed Of Trust by Stephen Covey

In The Speed Of Trust by Stephen Covey, Pedro found a clear manual on how to focus on building trust within an Agile team, and with stakeholders. He shares one of the key lessons, that trust has many different aspects that we don’t often consider. Listen in to learn how trust can change depending on the relationship and the context.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Pedro Silva

Pedro considers himself a Scrum Master supporting software development teams while keeping his focus on their growth towards the efficient delivery of value, while having a blast.

You can link with Pedro Silva on LinkedIn.

How to build trust with clients and stakeholders while getting what you deserve for your work: a story about trust

This is a guest blog post by Jacopo Romei. Author of Extreme Contracts, a book about how to build trust, and deliver value without traditional contracts.

How to build trust with clients and stakeholders while getting what you deserve for your work: a story about trust

Over the last ten years, I’ve experienced the direct impact of lack of trust in vendor-buyer and even colleague-colleague relationships. I’ve come to find that it is the main reason why collaborations in knowledge work fail.

I’ve tried to fix that in my own work as an independent consultant and when working with other colleagues. That’s why I ended up experimenting with a new type of agreements which are optimized for trust building. This experimentation resulted in a set of principles that I call Extreme Contracts. Now, all my customers and I use this approach to shape our collaboration and they have started using Extreme Contracts also with their customers.

Continue reading How to build trust with clients and stakeholders while getting what you deserve for your work: a story about trust

BONUS: Tim Ottinger on practical ways to enable psychological safety: The Trust Transaction

Psychological safety has been claimed to impact greatly the productivity and well being of teams. Building trust is how we reach psychological safety, but trust is a touchy topic for teams. Scrum Masters try to build trust between team members, with stakeholders, with other teams, with the Product Owner. Trust maybe one of the critical ingredients that allows collaboration to emerge. But how do we build trust? How do we learn what works, and what doesn’t when building trust?

Tim Ottinger shares his learning in this BONUS episode on trust, with a very practical approach, just like we like it here on the podcast.

Read on for the details on the Trust Transaction…

Continue reading BONUS: Tim Ottinger on practical ways to enable psychological safety: The Trust Transaction

Gil Zilberfeld advises: as a Scrum Master check your Ego at the door

Working as a Scrum Master requires a healthy dose of humility, and this is what Gil learned in this story. This lead to him learning about the importance of gaining trust, and also how to do it! He shares with us some practices on how to gain trust in teams that have a hard time trusting.

About Gil Zilberfeld

For over 20 years, Gil has developed, tested, managed and designed software products. He’s gone through failures and successes, in different types of projects and companies.
He has trained and coached developers how to write tests for their untestable code. He has worked with testers on complex applications and with very tight deadlines. He’s helped release products that fit customer needs, by testing the waters, and getting their feedback integrated. He has implemented agile, kanban and lean principles and adapted them to fit teams better.
You can link up with Gil Zilberfeld on LinkedIn, or find Gil Zilberfeld on Twitter.
Gil is writing a book on Unit Testing. Check it out.

Saravana Bharathi explains how lack of trust can easily destroy a team

Trust is a fundamental ingredient to high performing teams, and the lack of trust can lead a team to self-destruct. Saravana tells us a story of a team that disintegrated because of the lack of trust in each other, and by the stakeholder towards the team.
We also discuss the symptoms of that lack of trust to help you detect that problem in the teams you work with.

About Saravana Bharathi

Saravana started AgileKarma.com, a site dedicated to sharing better ways to develop software. His goal: to inspire other to share their ideas and experiences as well 🙂 Which is exactly what we do here on the podcast.
Saravana is a seasoned software development professional with over 15 years of experience in Aerospace, Banking and Insurance domains.
You can find Saravana Bharathi on twitter, and link with Saravana Bharathi on Linkedin.

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