Bent Myllerup: How to react when a team member refuses to cooperate

In this team, Bent noticed that one of the team members was not open to being part of the transformation, and Agile adoption process. The first signs came in the daily standups, when this team member would refuse to talk about what he was working on. Both the team and Bent wanted to help the team member to be onboard with the Agile process, but he was not willing to be part of it. Listen in to learn how we must react when a team member refuses to take part in the process the rest of the team agreed to.

About Bent Myllerup

Bent Myllerup is a management consultant, organisational change agent and agile transformation coach with 20 years of personal experience in management and leadership. He holds a Master in Management Development (MMD) from Copenhagen Business School and a Bachelor in Science of Electronic Engineering. He was the first European Certified Scrum Coach and he is also a Certified Scrum Trainer.

You can link with Bent Myllerup on LinkedIn and connect with Bent Myllerup on Twitter.

Yousef T. Fahoum: Scrum Master job descriptions tell you a lot about the company hiring

When applying to a Scrum Master position, you should pay attention to the job description. Does it describe the job as you see it? Yousef shares a story of a Scrum Master job that did not go as expected. The manager wanted to be in all the meetings, and asked the Scrum Master to record and share of the Retrospective sessions. This was not looking good! Listen in to learn how Yousef got out of this tricky situation.

About Yousef T. Fahoum

When starting out as a ScrumMaster and BA years ago Yousef passionately followed the ScrumMaster Podcast. Yousef is a SAFe Enterprise Coach at Elabor8 with experience implementing Agile and SAFe at some of the largest and most recognized brand leaders across industry domains in the U.S. and Australia.

You can link with Yousef T. Fahoum on LinkedIn and connect with Yousef T. Fahoum on Twitter.

Julie Wyman: Learning to coach, and listening to the Scrum team’s needs

As we move from our mentoring/training stance, to more of a coaching stance, we need to be mindful of the team’s own journey. In this episode, we talk about the transition that Julie was going through, from mentoring to coaching, and how the team reacted to her change. Listening to the team, and learning what is the right stance to take is critical for Scrum Masters. 

About Julie Wyman

Julie Wyman has been working with Agile teams for over a decade and is continuously learning with and from them. She’s based just outside Washington, D.C., but has had the pleasure of supporting teams distributed across the globe and even experienced her own Agile takeaways all the way in Antarctica.

You can link with Julie Wyman on LinkedIn.

Jeroen de Jong: A Scrum Master anti-pattern we must avoid at all costs

“This is what it says in the Scrum Guide” is probably the most importantly overused phrase among the Scrum Master community. In this episode, we explore how using phrases like this can actually make our work harder, and the message harder to understand and accept. An anti-pattern we must avoid at all costs. 

About Jeroen de Jong

Jeroen started his career as a self-employed jack-of-all-trades in IT and is passionate about Agile. He is determined to keep learning and to share his knowledge with others.

You can link with Jeroen de Jong on LinkedIn and connect with Jeroen de Jong on Twitter.

Steen Villumsen: A critical Agile adoption lesson for Scrum Masters 

Steen took on the challenge of being both a Scrum Master and a Product Owner. In his eagerness to help the team adoption Agile, he ended up putting too many things in motion, and got frustrated when the team did not follow at the speed he wanted. This brought him an important lesson about how teams adopt Agile over time. 

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.

Luís Santos Silva: Measuring and learning from the level of morale in your Scrum team

Failure stories are an important part of our community, and as Luís puts it: “battle scars are the things that help us grow”, so we explore one of those stories in this episode. Luís was working with a team that was very low on morale. The team had been forced to adopt Scrum without being ready for it. Luís needed to find a way to make this visible. 

We discuss how we can make morale transparent to the team itself, as well as to the stakeholders. 

In this episode, we refer to the Niko Niko Board, as well as Maslow’s Hierarchy of Needs.

About Luís Santos Silva

Luís is not your typical Agile Coach as he doesn’t have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems.

You can link with Luís Santos Silva on LinkedIn.

Bevan Williams: How to cope with the dual manager and Scrum Master role!

Bevan was in a dual role: a manager and a Scrum Master. He had been always striving to improve the organizations he world at, and now was his chance to do just that. He had the power, and he was in an influential position. But how did it go? Listen in to learn how to cope with the dual manager and Scrum Master role!

About Bevan Williams

Bevan is an Agile Coach & Trainer at Think Agile. His career has been driven by his passion of creating inclusive environments where people can be at their best. 

You can link with Bevan Williams on LinkedIn and connect with Bevan Williams on Twitter

Pratik Dahule: Learning to think in questions, a critical skill for Scrum Masters

When Pratik started, he tried to help the teams by giving direct feedback during the standups. When questions would come up, he’d offer an answer. But this eagerness to help, actually created a problem for the team, and for Pratik himself. Pratik asked for help from a coach who helped him understand that the team needs to have the space to struggle, and find their own answers. Only then can the team “own” their process, and way of working. We discuss how important it is for Scrum Masters to learn to think in questions, not answers! 

In this segment, we discuss active listening, a skill all Scrum Masters must learn. We also discuss “powerful questions”, a recurring topic on the podcast. 

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn.

Daniel Lutz: How to set up teams for success during an Agile transformation!

Daniel has a background in Marketing, which gave him a keen understanding of how important it is to reach across departmental boundaries, and work in a cross-functional way. Through that experience, he came to be a fan of Scrum, and learned that there’s no better way to do projects.

In his Fail–Monday story, he shares the tale of a company that was adopting Agile, but put together teams with team members that used to be in multiple different departments. It was not a smooth journey. In this episode, we talk about: how important it is to have a Sprint goal, and what it means when teams can’t agree on one; how backlogs can sometimes be more of “todo lists”, which detracts from the value of a cross-functional team; and how sometimes you have to get somebody out of the team for the team to work!

Lots of insights on how to set up teams for success during an Agile transformation!

About Daniel Lutz

Daniel is an organizational agile coach, working full time at a leading European Energy company, scaling agile with around 30 agile teams. After years in Marketing departments, he realized how much more impact he can have as a Scrum Master by empowering people and building cross-functional teams. He also works part-time as a freelance coach and business consultant helping clients on building high performing teams.

You can link with Daniel Lutz on LinkedIn and connect with Daniel Lutz on Twitter

Luis Carvalho: The spiraling Scrum team in a deadline-crunch

Luis was working with a new team, in a version 2.0 for an existing product. He started noticing that the sprint goals were not met, and the time pressure was mounting. The inevitable quality issues started to accumulate. Why do so many teams fall prey to these problems? We discuss the root causes that lead teams to start failing their sprints, and discuss how to prepare for these situations.

About Luis Carvalho

Luis is an enthusiast for all things related with organizations, teams, structures and ways of working. He has been working in large scale consumer products for most of his professional life, worked with people of many backgrounds, cultures and locations and made many friends in the process. He loves traveling, food and getting to know people.

You can link with Luis Carvalho on LinkedIn.