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Tom Baldwin: When the Stand-Up Turns Into Chaos, Conflict, Care, and Change for Agile Teams

In a gripping episode with Tom, we talk about the chaos of a stand-up gone wrong, spotlighting how personal tensions can reflect deeper process issues. Tom recounts a fiery disagreement between developers, stemming from a pressured environment, and how it led to a transformative shift in team dynamics and location. We talk about how Scrum Masters can navigate through conflicts, focusing on psychological insights and team unity. Key takeaways include the importance of 1-on-1 chats, understanding triggers, and collective decision-making, all while referencing seminal works like Deming’s 14 principles for management and Lencioni’s “The Five Dysfunctions of a Team.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Tom Baldwin

Tom is a Lean-Agile Coach & Scrum Master, who is trying to solve the problem that it has been more than 20 years since the Agile Manifesto, but Business Agility is still not the norm. Tom is currently writing “Production line for the mind: The Practicing Principle”, with the idea of making agility simple to understand & to implement – and not just for software.

You can link with Tom Baldwin on LinkedIn.

Jörn Hendrik Ast: Championing Change Without Being a Martyr, A Scrum Master’s Tale

In a candid recount of dedication and its pitfalls, Jörn shares a personal fail story from his early days as a scrum master. His tale begins with a fervent desire to protect his team, a desire so strong that it led to a confrontational encounter with management over resource allocation. This clash ultimately cost Jörn his position, but it sparked a series of realizations about the essence of effective problem-solving and influence within a team setting. How can a scrum master navigate the fine line between protecting the team and engaging constructively with management? Jörn delves into practical tips on avoiding martyrdom, the importance of choosing battles wisely, and strategies for inspiring acknowledgment of issues by those in power. His insights underscore the significance of communication, understanding the impact of decisions on the team, and the crucial role of psychological safety in fostering a collaborative environment.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Jörn Hendrik Ask

Jörn Hendrik Ast, founded of New Work Heroes in 2018. He is an entrepreneur, podcaster, and author dedicated to innovating work through team collaboration, leadership, and personal development. He is coaching teams, producing podcast episodes, and continues to create impactful learning formats and books.

You can link with Jörn Hendrik Ask on LinkedIn and connect with Jörn Hendrik Ask on Threads.

 

Joe Scherler: Middle Management Maze, Joe’s Scrum Master Journey Through Organizational Conflict

In this episode, Joe shares his story of navigating through a high-stakes environment at a rapidly expanding organization, revealing the challenges of being caught between management demands and team expectations. How does one facilitate positive change when faced with resistance from above? Joe’s story unfolds with rough (aka violent) communication between team members and a manager viewing him merely as a servant, leading to a significant toll on his mental health. Discover Joe’s insights on the limitations of a Scrum Master’s impact, the pitfalls of hierarchical rigidity, and the crucial tips for Scrum Masters facing similar trials. What strategies does Joe propose for engaging with resistant management to foster sustainable change and protect one’s well-being?

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Joe Scherler

Having experienced Scrum and Agile in various roles, Joe’s mission is to unlock the hidden potential of teams and those who work with them to create a work environment that is as enjoyable as it is effective. He loves working on both soft and hard skills with the teams.

You can link with Joe Scherler on LinkedIn.

Lynn Runnels-Moss: The Art of Psychological Safety in Agile Teams

In this episode, we talk about one of Lynn’s pivotal experiences early in her career. A team was moving to Kanban from Scrum, and this transition taught her a crucial lesson about psychological safety within teams. One of the team members was fascinated by Agile methodologies. In that excitement, the team fell into some misunderstandings which revealed the importance of creating a psychologically safe environment for open communication. Learn how simple practices like check-ins and demonstrating allyship can transform team dynamics, fostering a space where every member feels valued, heard, and supported. Dive into this episode for insights on the subtle art of leadership and team management.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Lynn Runnels-Moss

Lynn is a certified Agile coach and Business Coach, skilled in developing high-performance teams using Agile and Lean practices. She founded the London Comms Dojo, co-organises the London Code Dojo, and is a speaker in the Agile Leadership Community worldwide.

You can link with Lynn Runnels-Moss on LinkedIn.

Inga Bergmann: Behind Closed Screens, Creating Team Spirit In Remote Teams, The Do’s and Don’ts

In this episode, Inga shares a poignant story of intervention with a team fraught with tension and disconnection, despite her efforts to forge emotional bonds and navigate through recent changes. In a remote setup, her attempts to engage team members fell short, leading to a reflective journey on the essence of listening, understanding, and genuinely addressing a team’s needs. Inga’s candid admission of her approach, coupled with invaluable tips on starting with listening and aiming to help achieve desired outcomes, makes for a compelling narrative on the complexities of teamwork and the path to improvement.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Inga Bergmann

Inga is an empathic provocateur dedicated to unlocking the potential of teams on their way to high-performance. As Agile and Organizational Coach, she fosters psychological safe and thought-provoking environments where human-centred approaches and agile principles apply. She emphasizes trust and meaningful connections as enablers of successful collaboration and growth.

You can link with Inga Bergmann on LinkedIn.

Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
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