Cynthia Kracmer: Lessons learned from a team of Agile Coaches that failed to work as a team

In this episode, Cynthia shares her experience as part of an agile center of excellence. The team was responsible for deploying agile coaches to help different functions achieve their objectives. However, the Agile Coaching team faced challenges in aligning and organizing themselves as everyone was convinced their way was the better way. The team had a young Scrum Master, but had high expectations and did not support that junior Scrum Master. Unfortunately, the Scrum Master failed and left the company, and the team missed an opportunity to help that Scrum Master improve, and improve themselves as a team.

Cynthia reflects on the importance of humility as a value of Agile and emphasizes the need to be open-minded and accept different ways of working. She also discusses the importance of leading by example when inspiring people through Agile principles. Additionally, they note that not all tools resonate with all team members, and it’s okay to have different preferences. Cynthia emphasizes the importance of accepting ideas from others and being receptive to help, even from juniors. This episode highlights the need for a collaborative and open-minded approach to Agile and the importance of valuing and supporting all team members, regardless of seniority or experience.

Featured Book of the Week: Design Sprint, by Banfield et al.

In this segment, Cynthia recommended the book “Design Sprint: A Practical Guidebook for Building Great Digital Products” by Banfield et al. which helped her see that the creative process can be structured to increase creativity and help teams make decisions. Cynthia initially believed that creative work had no structure, but the book helped her understand the connection between creativity and structure. She highlighted the importance of using structure to help teams generate ideas, make decisions, and ultimately be more creative. Overall, the book provided valuable insights into how to approach creative work in a more structured way to achieve better results.

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Cynthia Kracmer

Cynthia Kracmer is a Business Transformation & Human Capital Managing Consultant passionate about creating innovative, stimulating and ‘healthy’ organizations for people. She is Agile agnostic, and has worked as a Scrum master, agile coach and agile transformation lead in the Life Sciences area. She loves singing, traveling (she’s been to 63 countries), cycling and running.

Connect with Cynthia Kracmer on LinkedIn.

Kirill Golubev: The Challenges with Scaling and Product Ownership for a Growing Scrum Team

In the podcast episode, Kirill Golubev shares a story of a team he was working with, which had grown larger. As they grew larger, they added a second and a third product manager. However, this led to constant fighting for priorities among the product managers. What was worse, the product managers were organized around components, rather than features, which caused even more conflicts, and delays in delivery for the team.

In this episode, we talk about the importance of having only one Product Owner working on the backlog. In that situation, the team adopted the Nexus framework to scale their approach to Scrum and created three different teams for the three different components. This was not optimal, but helped to avoid the biggest PO anti-patterns.

Finally, Kirill emphasizes the importance of building agreements between teams and Product Owners to ensure a successful outcome. Overall, Kirill’s story highlights the challenges that can arise when a team grows too large and the importance of effective communication and collaboration between Product Owners, Scrum Master, and teams.

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Kirill Golubev

Kirill considers himself an Agile and common-sense apologist. He wants to see simple processes in place, when people self-organize and manage themselves without constant push from management.

You can link with Kirill Golubev on LinkedIn.

BONUS: The Product Owner role is still the hardest role in Scrum, and other Agile lessons from 2022

In this special Christmas BONUS episode, we cover some of the key lessons that Vasco collected throughout 2022. You get an insight into his lessons learned, but also the thinking process that led to them.

Listen in to learn about:

  1. The results of a change management poll for Scrum Masters and Agile Coaches, and what that says about our community
  2. Product Ownership in 2022, and why the PO role needs a new approach in the Agile community
  3. Why the concept of Antifragile can, and should be applied to the work we do as Agile Coaches and Scrum Masters
  4. A BONUS reflection question for you to reflect on at the end of this year.

You can send your questions to podcast@oikosofy.com!

If you are interested in being part of a volunteer team that will be working on helping Product Owners during the year 2023, contact Vasco at Vasco@Oikosofy.com, and share why you’d be interested to be part of this work to help Product Owners!

Resources from this episode

  1. The Create a Compelling Vision workshop facilitation guide e-course
  2. The User Story Mapping workshop facilitation guide

About Vasco Duarte

Author of http://NoEstimatesBook.com, and daily podcast host at https://scrum-master-toolbox.org/. I try to give back to the community every single day in an effort to improve the IT and product industry all over the world.
Product Manager, Scrum Master, Project Manager, Director, Agile Coach are only some of the roles that I’ve taken in software development organizations. Having worked in the software industry since 1997, and Agile practitioner since 2004. I’ve worked in small, medium and large software organizations as an Agile Coach or leader in agile adoption at those organizations.

BONUS: The Agile gift I’d like to see by the Agile Christmas tree

In this BONUS episode, Vasco reflects on what is the gift the Agile community needs the most and why.

The gift Vasco refers to is something that many would think is an obvious part of any Agile adoption process. Some might even say it is a core aspect of any Agile adoption. Yet, it is often missing as Vasco shares in this episode.

What is that gift? Listen in to know more!

In this episode, Vasco refer to his #NoEstimates blog posts, as well as to the Podcast slack. If you are interested in joining our Slack, just drop us an email at: podcast@oiksofy.com!

What did you think about this episode? Leave as a comment below, or send us your thoughts at podcast@oikosofy.com!

About Vasco Duarte
Author of http://NoEstimatesBook.com, and daily podcast host at https://scrum-master-toolbox.org/. I try to give back to the community every single day in an effort to improve the IT and product industry all over the world.
Product Manager, Scrum Master, Project Manager, Director, Agile Coach are only some of the roles that I’ve taken in software development organizations. Having worked in the software industry since 1997, and Agile practitioner since 2004. I’ve worked in small, medium and large software organizations as an Agile Coach or leader in agile adoption at those organizations.

What is Agile Coaching, what do Scrum Masters need to know? Interview with Bob Galen

Are you an Agile Coach? If you are, you want to watch this video. If you are not yet, but want to start your journey, this video is perfect for you!

Bob Galen is and Agile Coach and the author of Extraordinarly Badass Agile Coaching, a book that defines the competences as well as pragmatic ways to develop our coaching approach and practice.

Bob joined Vasco Duarte for an interview on the Agile Online Summit YouTube channel, where they discussed Agile Coaching, and how Scrum Masters can develop their coaching practice!

You can see the full interview below. And if you like it, press that like button and subscribe to the channel! More content will be coming your way in that channel!

Critical questions for an Agile Coach

During this interview, we explore what Scrum Masters and Agile Coaches need to consider when working with teams and organizations.

We share the Agile Coaching Growth Wheel, and how that helps us define the skills we need to learn more about, and develop in our profession.

Coaching relationship and the necessary aspects to consider for Scrum Masters

Bob helps us by describing and giving examples for the necessary aspects that we need to consider when coaching teams, individuals and organizations. We discuss the coaching relationship, and the role of the coach.

As Scrum Masters, we are often focused on help teams adopting, and learning about Scrum, but that’s not a coaching stance. We discuss what are the different stances that we can take on when working with our coaching clients, and what coaching asks us to do: help people with their own goals, and their own agenda.

There are many aspects we need to consider that don’t show up in the usual certification courses (like CSM or PSM), but are a critical step in our journey towards becoming coaches.

 

Do you have questions about coaching, and growing as a SCRUM MASTER? Leave your questions in the comments, and we will bring Bob back on to answer some of those questions!

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works