Pieter Verbaarschott: The Product Owner that created trust with the Scrum team

Trust as a productivity amplifier in the team can be hindered or boosted by the Product Owner’s attitude when interacting with the team. In this episode, we talk about two contrasting approaches that affect (differently) the team’s productivity

The Great Product Owner: The PO that created trust with the Scrum team

When Scrum Masters don’t have to “fix” the relationship between team and PO, that’s a great start. But this PO had gone beyond that, he had created instant trust with the Scrum team, and was able to bring customer feedback directly in the team’s Backlog. This all lead to Pieter being a happy observer in the PO – team relationship.

The Bad Product Owner: The Dictator/Boss PO

When PO’s want to be “the boss” and dictate what the team should be working on, it may lead to the team feeling they have no contribution to the product. That they are simply task handlers. This, in turn, may lead to the team feeling they don’t need to improve or collaborate better because the PO already tells them what to do. Listen in to learn what Pieter tried to help the PO and the team find a better way to collaborate. 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Pieter Verbaarschott

Pieter is a hands-on generalist with a background in software development. A passion for helping teams work together better. Agile aficionado since his first endeavors in Extreme Programming. Happened to be among Agile Manifesto authors when the discussion was hot. And he refuses to work the traditional way. 

You can link with Pieter Verbaarschott on LinkedIn and connect with Pieter Verbaarschott on Twitter.

Rachel Macasek: Building trust between Product Owner and the rest of the Scrum team

The difference between a passionate and committed team might be as simple as the attitude the PO brings to work. Which of these describes your PO right now? 

The Great Product Owner: Sparking passion and commitment as a Product Owner

When PO’s are able to explain the problem that they want to solve, they enable the designers, developers, and testers to contribute their perspective and help the PO improve their possible solution ideas. When the PO focuses on the problems to solve, rather than the solutions they may also help spark passion and commitment in the team!

The Bad Product Owner: Building trust between PO and the rest of the Scrum team

When the PO does not have faith in the team’s ability to work on the problems they want to solve, they often rely on micro-management, and solutioneering (describing solutions instead of customer problems). This, in turn, prevents the team from being creative, bringing their best thinking to the product, and ultimately leads to demotivation and resignation in the team. Rachel asks us to work with the Product Owner and find ways to focus on understanding the problems and enabling the team to bring their creativity to the work. 

In this episode, we refer to the Coach your PO e-course that we’ve created at the Scrum Master Toolbox Podcast, to help you work with the Product Owners directly and bring about the right focus to their work. 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Rachel Macasek

Rachel is passionate about individual and team growth. She has fostered an environment of collaboration and continuous improvement in the manufacturing, biotech, and software industries. Currently, Rachel is focused on the power of an individual and recently acquired her Leadership and Performance Coaching certification.

You can link with Rachel Macasek on LinkedIn and connect with Rachel Macasek on Twitter.

Simon Flossmann: The Proxy PO that worked for a team of Product Owners

In this episode, we talk about collaboration with customers, and how that can help the team and PO to work well together. And we discuss what happens when the PO is only a proxy to multiple other PO’s.

The Great Product Owner: The Great Collaborator 

Great Product Owners are able to collaborate closely with the stakeholders and customers. In this segment, we talk about the PO that was able to communicate with the customers in a way that helped him bring insights and knowl3edgte to the team so that the team could understand better the problems the customers were facing, and come up with innovative solutions.

The Bad Product Owner: The Proxy PO that worked for a team of Product Owners

When the PO is nothing but a proxy for another decision-maker, the team will suffer. In this segment, we talk about a PO proxy that had several big obstacles in their way: there were multiple PO’s to work with (a team of PO’s), and on top of that a “chief PO”. How can a PO succeed when they are unable to make decisions? How can the Scrum Master help that PO? Listen in to learn about Simon’s approach in that situation.

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Simon Flossmann

Simon helps teams effectively use Scrum and an agile mindset to deliver products and services that matter! As a Scrum Master and Professional Scrum Trainer, licensed by Scrum.org, he supports teams and organizations of varying sizes in a wide range of business domains, like automotive, home appliance, energy sector, federal government agency, and insurance.

You can link with Simon Flossmann on LinkedIn and connect with Simon Flossmann on Twitter.

Paddy Corry: Enabling Scrum teams to learn faster from the feedback they get

Building on feedback is one of the key aspects of Agile teams. What happens when the PO’s either help or prevent teams from learning from feedback? We explore that question in this episode.

The Great Product Owner: Enabling teams to learn faster from the feedback they get

In certain projects, it is more important than usual to build on the feedback we get from retrospectives and Sprint demos. In this segment, we talk about a different approach to refinement, enabled by the Product Owner, that allowed the team to learn quickly and delay decisions that would otherwise cause problems. 

The Bad Product Owner: The Solutions-pushing Product Owner.

Product Owners who want to help the teams move quickly can sometimes focus on delivering solution descriptions instead of problem descriptions and letting the team come up with the solution. In this segment, we talk about the PO that wanted to help the team but ended up creating more problems by pushing solutions and removing the motivation the teams have to find their own solutions.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Paddy Corry

Paddy was a developer for many years, after which he started his Scrum Master journey with special interest for coaching and developing the agile mindset. 

You can link with Paddy Corry on LinkedIn and connect with Paddy Corry on Twitter.

Julio de Lima: How a QA engineer can help the PO get closer to the team

Being closer to the team, and the user are two important aspects of the PO work in a Scrum team. In this episode, we also about the QA engineer role in the relationship between the team and the PO.

The Great Product Owner: The User-centered PO

A great PO will help the team focus on the user, and understand what their needs are when they use the product. The PO helps the team understand, and focus on the interactions with the product, instead of the code or the technical details. 

The Bad Product Owner: How a QA engineer can help the PO get closer to the team

When PO’s work mostly on their own, and share little with the team beyond the basic specifications for User Stories, a gap emerges in the relationship and later in the understanding of the product. But in these cases, the QA engineer can help the PO get closer to the team, and we explore how in this segment.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Julio de Lima

Julio is a Principal QA Engineer working for Capco that believes in the Culture of QA. He has been sharing professional insights and experiences on a daily basis and has more than 4500 students in his 4 online courses. In 2020, he was elected the Brazilian Testing reference practitioner. 

You can link with Julio de Lima on LinkedIn and connect with Julio de Lima on Twitter.

Sjoerd Nijland: The PO that lives and breathes Product Vision

From estimation to Vision, the contrasting performance of PO’s that focus on those two different items in their work.

The Great Product Owner: The PO that lives and breathes Product Vision

As Sjoerd describes it, the great PO lives and breathes the Product Vision. With that Product Vision in mind, the PO is able to make decisions as the product emerges thanks to the actions by the team. In this segment, we also talk about how Roadmaps can sometimes negatively impact the team’s ability to execute and the PO’s ability to make decisions.

In this segment, we refer to the Scrum Master Toolbox Podcast episodes with Maarten Dalmijn.

The Bad Product Owner: The Estimation-driven PO

PO’s that focus on estimation, are often trying to cover their own backs and managing expectations with stakeholders at the expense of the Scrum team’s work. In this segment, we also talk about how the estimation focus by PO’s is more of a “scarcity mindset” perspective that drives teams to be afraid and always lacking in time to do the right things. 

For more on how to work without estimates as a Product Owner, check out the NoEstimates Book.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Sjoerd Nijland

Sjoerd is a founder of Serious Scrum, and creator of the Road to Mastery co-creative online training. Previously E-commerce manager at Bugaboo, and then Manager of Operations at Digital Agency Triggerfish.

You can link with Sjoerd Nijland on LinkedIn and connect with Sjoerd Nijland on Twitter.

Oskar Collin: Why relationships matter in the performance of a Scrum Product Owner

From the control-minded PO to the PO that wanted to learn and co-create with the team. This week’s PO patterns enlighten the need for focusing on the relationship building between the PO and the team, and the PO and the Scrum Master.

The Great Product Owner: The PO that wanted to run experiments

Great PO’s come in many shapes and forms, in this episode, we talk about the great PO that wanted to run experiments, to learn what worked in practice. We also talk about the importance of the relationship between Scrum Master and PO, and how that partnership can drive the success of the PO and the team.

The Bad Product Owner: The Control Freak

There are many reasons why the PO’s may not be able to perform as needed in a Scrum environment. However, the toughest reasons or root causes for that lack of performance are often tied to the PO’s own personality. In this segment, we talk about the reasons why some PO’s can’t give up control, and how that search for control directly affects the team’s ability to perform.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Oskar Collin

Oskar is a former software developer who became a passionate agile coach and Scrum master. He did so mainly because he was better at helping teams working together than building software. He loves experiments and questioning the status quo. He is passionate about helping teams build digital products and deliver value continuously. 

You can link with Oskar Collin on LinkedIn and connect with Oskar Collin on Twitter

Stefania Marinelli: The PO that knew how to engage the Scrum Team

Working with the team, in the right way, is critical for the PO to succeed, so we explore what a great PO would do differently, and what are some of the anti-patterns we should be looking out for.

The Great Product Owner: The PO that engaged the Scrum Team

When the PO listens to the team, and works every day to help solve some of the blockers that that team is facing is on the path to being a great PO. But the key is when the PO is present with the team, not only to listen but to understand how to help the team succeed. When this happens, the PO is contributing to the team feeling engaged and passionate about their work!

The Bad Product Owner: The “New day, new priority” PO

In this segment, we discuss several anti-patterns to be on the look-out for. We talk about the PO that wants too much technical detail, and the constant change in priorities that sometimes comes from the Product Owner. 

Finally, we talk about decision making, and how important it is to have a PO that can bring the right people into a meeting to make quick decisions.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Stefania Marinelli

Stefania is an Agile Manager @Hotels.com (Expedia group) former Scrum Master, former team leader/project manager, former developer. Stefania is fascinated by people dynamics and works every day to create a collaborative and safe environment. NVC practitioner.

You can link with Stefania Marinelli on LinkedIn and connect with Stefania Marinelli on Twitter

BONUS: 4 critical Product Owner anti-patterns with David Pereira

In this special BONUS episode with Daniel, we cover some of the most serious Product Owner anti-patterns. These are anti-patterns that can severely affect the teams’s ability to deliver, and to focus on value. 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

And we start with a big myth about the PO role…

Does the Product Owner REALLY own the Product Backlog?

Continue reading BONUS: 4 critical Product Owner anti-patterns with David Pereira

Anubhuti Agarwal: Extreme ownership, the Product Owner’s secret power

Feeling ownership of the product, and performing like an owner is one that really differentiates great PO’s from the rest. We also discuss what happens when the PO takes their role as a part-time job

The Great Product Owner: The impact of feeling the ownership of the Product

Although the clue is in the name, the fact is that many Product Owners miss the impact of that ownership perspective on the role. In this segment, we discuss what Ownership means for the PO role and the impact that it can have in the team when the PO expresses that feeling of ownership.

The Bad Product Owner: The part-time Product Owner

The PO role is not a part-time role. However, some people tend to think that it is possible to perform that role successfully while also being a leader of a department or organization. In this segment, we discuss the anti-patterns that emerge when the PO role is taken as a part-time job. We also discuss some of the ways in which the Scrum Master can help the PO realize the impact they have on the team when they are not available full-time.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Anubhuti Agarwal

Anu is a software tester turned Scrum master. She worked as Software QA in India for 6 years and then moved to Berlin to complete her Masters in Business Administration. She has been working as a Scrum Master for 3 years in an agency and has learned, first hand, the challenges of working with Agile in an agency.

You can link with Anubhuti Agarwal on LinkedIn.