Jim Sammons: Dealing with Agile team destructive behaviours, what not to do!

As we start our journey as Scrum Masters, we are bound to find situations and team dynamics to deal with that we were either not familiar or not responsible for handling before.

Everyone will face one of those situations. In this episode, we talk about one such situation in Jim’s career. There was a pattern of behaviour happening that was destructive to the team, but Jim was unsure how to deal with it. Listen in to learn what he learned from that story, that you can also apply in your team when facing a similar situation.

About Jim Sammons

Jim is currently a Professional Scrum Trainer with Scrum.org and works with an amazing team at Insight as an Agile Coach and trainer for their clients around the world. His time as a Scrum Master was awesome and fueled his passion for agility at all levels.

You can link with Jim Sammons on LinkedIn and connect with Jim Sammons on Twitter.

Martin Lambert: The weak or lost Product Owner and their impact on the team

From a weak or lost Product Owner to one that cared deeply about the product, we explore some of the critical contrasts between good and not so good PO’s, as well as how Scrum Masters can help them improve.

The Great Product Owner: The Product Owner that cared about the product

When it happens, this Product Owner pattern can really help the team succeed. In this segment we talk about the Product Owner that cared deeply about the product. Made the Vision clear to the team and even if she did not know how to write User Stories (she got help from the Scrum Master), or about “limiting the work planned for the Sprint”, she was ready to learn. We also discuss how Scrum Masters can be really powerful allies for their Product Owners.

The Bad Product Owner: The weak or lost Product Owner

Although Martin has seen several Product Owner anti-patterns (the seagull PO, the absentee PO), the one he wants to highlight is the “weak or lost PO”. This anti-pattern is about the PO being only a mouthpiece for someone else, having little insight into what he asks from the team, and letting the team often without answers to their questions.

In this segment, we also talk about how Scrum Masters can help these Product Owners overcome their anti-pattern.

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Martin Lambert

Martin’s an agile coach, trainer and scrum master. He’s a Northener making a living in the south of England, and finds great energy and sense of purpose from the agile movement during the second act of his career. Loves the hills and being out on a road bike. And to all the European listeners, he says: “sorry for you know what”.

You can link with Martin Lambert on LinkedIn.

Martin Lambert: The common anti-patterns new Scrum Masters take, but should avoid

When we take the role of the Scrum Master, many of us are jumping into a new experience. Something we’ve never done before. Whether you have a background in technology or project management, Scrum Master is likely to be a very different role.

In this episode, we discover through Martin’s story what are the most common anti-patterns that we take up as new Scrum Masters. Have you been too committed to the previous ways of working? Have you tried to teach, when the right stance to take was to listen and ask questions? Don’t despair, we’ve all been there and Martin shares his personal story, as well as what he learned from that about the core of the Scrum Master role.

About Martin Lambert

Martin’s an agile coach, trainer and scrum master. He’s a Northener making a living in the south of England and finds great energy and sense of purpose from the agile movement during the second act of his career. Loves the hills and being out on a road bike. And to all the European listeners, he says: “sorry for you know what”.

You can link with Martin Lambert on LinkedIn.

Dirk Fabricius: The Secret Backlog, Product Owner anti-pattern

In this Product Owner episode, we talk about the importance of nurturing the collaboration between Product Owner and team, and we uncover The Secret Backlog, a Product Owner anti-pattern.

The Great Product Owner: Accepting team input

Having worked as a Product Owner for 2 years, Dirk has learned the hard way how difficult that role is. So, when he took the Scrum Master Role in a pilot project he wanted to help the PO. Worked to prepare the team environment, getting managers out of the daily meetings to give teams the freedom they needed. Once the team was ready, he worked with the PO to support him. He describes what behaviors made this PO a great PO, including how he treated the team members, interacted with stakeholders, and how the PO was able to accept and process team input.

The Bad Product Owner: The Secret Backlog

There are many things that can go wrong with the product owner. In this episode, we learn about a PO that wanted to micromanage the team, had a second (secret) backlog and was not able to accept and process feedback from the team or others. We also discuss what Scrum Masters can do to detect early signals of problems and to keep themselves in check. Avoiding to escalate the situation even further.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Dirk Fabricius

Dirk has worked in jobs with IT focus for 20 years. He has had the roles of Project Lead, Developer (Backend), Product Owner and Scrum Master. He’s also been a Teacher in Public Schools for 7 years.

You can link with Dirk Fabricius on LinkedIn.

Dirk Fabricius: How Scrum Masters can navigate Agile adoption in large organizations

What can a Scrum Master do when they are part of Agile adoption in a large organization? In this episode, we explore some of the common problems you should be ready for. Dirk shares with us what he learned and how Scrum Masters can prepare for the predictable problems they will face.

In this episode, we refer to the technique “Battle Mapping (PDF at Scribd)” that can help Scrum Masters understand where to put their focus during a transformation.

About Dirk Fabricius

Dirk has worked in jobs with IT focus for 20 years. He has had the roles of Project Lead, Developer (Backend), Product Owner and Scrum Master. He’s also been a Teacher in Public Schools for 7 years.

You can link with Dirk Fabricius on LinkedIn.

Stanislava Potupchik: The importance of listening to the team, a key skill for the Product Owner role

Stanislava has shown a keen focus on people, and their interactions this week, and to finish off the week we talk about how to apply that focus in the Product Owner role. First as a learning process, and helping a team member gain trust in their abilities. Later we talk about the great Product Owner, one that was ready to listen to the team, and answer their questions.

The Great Product Owner: Listening to the team

As an example of a great Product Owner, Stanislava mentions the ability to listen. To pay attention to what the team needs, and to be available to answer questions when they arise in the team.

We also talk about how important it is for teams to ask questions, and how Scrum Masters can coach teams to learn how to ask questions from the Product Owner.

The Bad Product Owner: Learning to be a Product Owner from scratch

Sometimes the “bad” Product Owner, is a temporary situation for a team member that wants to take on a new role. In this segment, we talk about how we can help shy, and inexperienced team members learn a new role.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Stanislava Potupchik

Stanislava is not only a serious games facilitator and a team coach, but she also spends a considerable amount of time rock-climbing and hiking, traveling with her partner and son, and drawing zentangles.

You can link with Stanislava Potupchik on LinkedIn and connect with Stanislava Potupchik on Twitter.

Stanislava Potupchik on meeting the Scrum teams where they are, before they are ready to adopt Scrum

When helping teams adopt Scrum, it is important to start with the concrete situation the team is in. In this episode, we discuss how you can help the team decide on their own improvements as a starting point to adopt Scrum and Agile.

In this episode, we refer to the Complexity Framework Cynefin, the Agile Manifesto, Clean Language and the week of episodes with Susanne Taylor, a previous guest on the podcast.

About Stanislava Potupchik

Stanislava is not only a serious games facilitator and a team coach, but she also spends a considerable amount of time rock-climbing and hiking, traveling with her partner and son, and drawing zentangles.

You can link with Stanislava Potupchik on LinkedIn and connect with Stanislava Potupchik on Twitter.

Susanne Taylor: The micro-manager Product Owner and how that affects the Scrum team

It’s not only how the Product Owners act at work that matters when it comes to great Product Owner examples. In this episode, we discuss how the private life of a Product Owner affects the team, and how the Product Owner’s private life is also affected by their approach to the role.

The Great Product Owner: Product Owner role boundaries to help the PO and the team

When we think about the Product Owner role, we often get stuck in the responsibilities of the role. However, it is important to understand what are the work-ethics, and work-life boundaries that great Product Owners have. In this episode, we talk about the Product Owner role from a human, personal perspective, and learn how this Product Owner setup his life to be a great product owner. Listen in to learn the approach at work, and how he separated work from personal life.

The Bad Product Owner: The email micro-manager Product Owner

Email management is one of the anti-patterns we often see. In this segment, we talk about the micro-managing email-driven Product Owner, and how that pattern of behavior created conflict and problems in the relationship with the team.

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Susanne Taylor

Susanne is a transition coach, which translates to roles as: change management facilitator, organizational development consultant, scrum master, agile coach and community manager. (Often simultaneously.) Susanne has learned to be adaptable and resilient after having lived in Alaska, Japan, Taiwan and now Germany. She is passionate about accompanying people on journeys of transformation. (And she considers herself an introvert.)

You can link with Susanne Taylor on LinkedIn and connect with Susanne Taylor on Twitter.

Susanne Taylor: The dangers and the losses from over-planning and how to overcome those

When organizations bring people together in a team and then add a “planning” factor on top of them to “steer” them in the right direction, they might be losing the most powerful contribution of a team.

In this episode, we discuss what Susanne learned from a situation where she overplanned things, and did not give the team enough freedom and space to bring in their skills and knowledge. A brilliant reminder that we, as Scrum Masters, must focus on the team, not the work! Let the team focus on the work, while you focus on the team.

About Susanne Taylor

Susanne is a transition coach, which translates to roles as: change management facilitator, organizational development consultant, scrum master, agile coach and community manager. (Often simultaneously.) Susanne has learned to be adaptable and resilient after having lived in Alaska, Japan, Taiwan and now Germany. She is passionate about accompanying people on journeys of transformation. (And she considers herself an introvert.)

You can link with Susanne Taylor on LinkedIn and connect with Susanne Taylor on Twitter.

Izis Filipaldi: What makes the Proxy Product Owner as a success pattern?

Although Proxy Product Owners may be an anti-pattern, there are cases in which that ability to be a bridge and translate the customer requirements will help the team. 

We also talk about the case of the PO that needed to learn to speak the team’s language.

The Great Product Owner: The translator Product Owner Proxy

It’s easy to be tempted to hire a very experienced Product Owner. However, in some situations, what the team needs is a hard-working Product Owner with a good understanding of technology, to help translate user/customer requirements into small enough stories. In this segment, we talk about the newbie PO, that was technical-minded and was able to translate the customer requirements in a way that helped the team.

The Bad Product Owner: The business PO, who did not speak User Story-language

When a Product Owner joins a team, and has little knowledge of the product, the team may need to step in and help the Product Owner. However, that help can detract from the PO’s need and ability to learn the product. In this segment, we discuss such a case, and how Izis was able to help that Product Owner step up and take on more responsibility.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Izis Filipaldi

Izis’ mission is to help people to improve their knowledge and professional value inside organizations, applying the agile way of working. She has been working as an Agile Coach for more than 7 years, helping people to deliver products, developing an environment free of judgments where they can fail fast and learn faster. Continuous improvement of: people knowledge, product delivery, and work environment, are her 3 main focus on work. And she loves what she does!

You can link with Izis Filipaldi on LinkedIn and connect with Izis Filipaldi on Twitter.