Carsten Lützen: Build your own PO, an exercise to help the team and PO collaborate!

We can’t always have the PO we want, however, sometimes we get exactly what we need! In this episode, we also introduce an exercise for the team and PO to come to an agreement on how to best collaborate! 

The Great Product Owner: A great newbie PO!

Great Product Owners can come from unexpected places. In this story, we hear about one team that thought they needed a super-experienced “heavy hitter” in their industry. Instead, they got a newbie PO that had little experience in their industry, however, that was just the right PO for that team, at that time. Listen in to learn why a newbie PO can be just the right thing for your team!

The Bad Product Owner: Build your own PO, a method to help the team and PO collaborate!

Carsten describes the “Bungie PO”, a PO that shows up briefly, but never when the team needs them. We explore some of the problems that arise from PO’s that constantly come and go, and what we can do to help the team work with the PO to establish a basis for collaboration. 

In this segment, we refer to the exercise Build Your Own Scrum Master

 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Carsten Lützen

Carsten is an Agile Coach at the LEGO Group. Before that a Scrum Master for different teams. He has a deep love of graphical facilitation and professional coaching. Besides his full-time job, he shares weekly tips on YouTube and LinkedIn on Agile, Facilitation, and Coaching.

You can link with Carsten Lützen on LinkedIn and connect with Carsten Lützen on Twitter

Carsten Lützen: Can you explain why your work matters? A success definition for Scrum Masters

Beyond the necessary assessment of what happens in the team when the Scrum Master “gets hit by a bus”, there are a few other things that Carsten looks at to assess his success as a Scrum Master. We explore the relationship between team and PO, as well as how well the team understands why what they are developing matters, and is valuable!

Featured Retrospective Format for the Week: The Retro Wheel, a new format

As Carsten puts it when we start recording: “the best Retro format is ‘a new one’”. Nevertheless, he also has a favorite format, one that makes conversations easy, and helps the team generate positive collaboration energy. His favorite format is “The Retro Wheel”, a starfish retrospective format with one addition: appreciative feedback. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Carsten Lützen

Carsten is an Agile Coach at the LEGO Group. Before that a Scrum Master for different teams. He has a deep love of graphical facilitation and professional coaching. Besides his full-time job, he shares weekly tips on YouTube and LinkedIn on Agile, Facilitation, and Coaching.

You can link with Carsten Lützen on LinkedIn and connect with Carsten Lützen on Twitter

Carsten Lützen: The surprising reason why you should never prolong a Sprint beyond its timebox

As this story starts, we hear about a common situation for many Scrum teams: the Sprint has just ended, and the team is “almost” ready, if they could extend the Sprint by one week they would be done. Or so they thought. In this episode, we explore the many nasty consequences that come from extending a Sprint beyond its timebox. Listen in to learn why that should never be an option for you! 

About Carsten Lützen

Carsten is an Agile Coach at the LEGO Group. Before that a Scrum Master for different teams. He has a deep love of graphical facilitation and professional coaching. Besides his full-time job, he shares weekly tips on YouTube and LinkedIn on Agile, Facilitation, and Coaching.

You can link with Carsten Lützen on LinkedIn and connect with Carsten Lützen on Twitter.

Nancy Beers: The anti-pattern of long product backlogs

From the Visionary PO to the PO that was down in the weeds of an overly long backlog, we discuss two contrasting examples of a sense of clarity and focus in the PO role. 

The Great Product Owner: Speaking both technical and stakeholder language

Great PO’s combine a great product Vision (and the ability to communicate it), with savvy stakeholder management and communication. Additionally, a great PO is able to work with the team to understand when it is time to “pay down” some technical debt, and makes the case towards the stakeholders. 

In this segment, we refer to the Scrum Master Toolbox’s Compelling Product Vision e-course (FREE when you sign-up), and the Tetris game

The Bad Product Owner: The anti-pattern of long backlogs

One of the main tools for PO’s is the Backlog (both Sprint and Product Backlogs). However, many PO’s aren’t able to use that tool effectively. In this segment, we talk about the PO that was not able to keep the backlog short, and explore how Scrum Masters can help PO’s manage the Backlog effectively, as if it was a garden. 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Nancy Beers

Nancy says she is here to change the world one game at a time. She plays with people to learn or unlearn things. This can either be hard skills or soft skills (aka. Human skills)

You can link with Nancy Beers on LinkedIn and connect with Nancy Beers on Twitter

Nancy Beers: Taking advantage of Agile Retrospectives BEFORE the retrospective takes place

While retrospectives are a critical part of the Sprint, and the team’s evolution over time, there’s a problem when “everything” gets discussed only in the retrospective. Nancy shares her perspective on the importance of team conversations during the Sprint, right when the events to be analyzed take place. 

Featured Retrospective Format for the Week: “Get out of your head” retrospectives

Nancy is an avid gamer, and regularly adapts and creates games to help her in her work with teams. In this segment, we talk about how we can use certain games to help teams “get out of their head”, and learn to listen to the emotions caused by certain events in the sprint. 

In this segment, we refer to Rory Story Cubes, a fun tool we can use to help teams be more creative in analysing the events of the Sprint. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Nancy Beers

Nancy says she is here to change the world one game at a time. She plays with people to learn or unlearn things. This can either be hard skills or soft skills (aka. Human skills)

You can link with Nancy Beers on LinkedIn and connect with Nancy Beers on Twitter.

Nancy Beers: When transparency is no longer an advantage for a Scrum Master

Nancy has a background as both a project manager, as well as an Open Source contributor. Through her career, she eventually realized that the Scrum Master role would be a better fit for her because, as she puts it, it is about working with technology and humans, together! In this episode, we focus on that human aspect, and we learn that – sometimes – being transparent can have negative consequences. Listen in to learn how and when transparency can hurt you in the role of the Scrum Master.  

About Nancy Beers

Nancy says she is here to change the world one game at a time. She plays with people to learn or unlearn things. This can either be hard skills or soft skills (aka. Human skills)

You can link with Nancy Beers on LinkedIn and connect with Nancy Beers on Twitter

Dahm Hongchai: Learning to ask questions with empathy

In this episode, we explore how the skill of asking questions is so critical for PO’s, and we learn from Dahm some exercises to show the importance of that skill. 

The Great Product Owner: The Deep Listening PO

Great Product Owners are good at listening to the team, and the stakeholders, but mostly to the customers and the market. In this segment, we talk about how PO’s can practice deep listening, and use that skill to improve their effectiveness in the role. 

The Bad Product Owner: Learning to ask questions with empathy

Bad Product Owners have many lacking features, but in this segment, we focus especially on the inability to ask questions from the team, and the customers. Dahm shares some of his signature workshops, and how he uses those controlled environments to help PO’s learn how to go deeper in the understanding of the team and the customer.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Dahm Hongchai

Dahm Hongchai is an Agile coach, a Scrum Master, and a business consultant with 5 years experience in high-tech and Startup industries in Silicon Valley, Thailand, and Australia. He was the first Thai to become a Scrum Trainer (ST) with Scrum Inc. Dahm also has 10+ years of experience with other approaches such as Lean Manufacturing and Six Sigma. And he is an Agile trainer and helps people to understand Agile via, for example Agile Cooking.

You can link with Dahm Hongchai on LinkedIn.

Dahm Hongchai: Learning to listen deeply for Scrum Masters

As we dive into the definition of success, we learn about the skill of Deep Listening. Dahm walks us through how that skill can help Scrum Masters bring the team to understand each other better, and learn to collaborate effectively. 

Featured Retrospective Format for the Week: Continue / Stop / Start

Dahm likes this simple format because it helps people open up with the help of facilitation. The format is simple to explain and facilitate for Scrum Masters, and can help them focus on helping the team members start, and continue their conversation. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Dahm Hongchai

Dahm Hongchai is an Agile coach, a Scrum Master, and a business consultant with 5 years of experience in high-tech and Startup industries in Silicon Valley, Thailand, and Australia. He was the first Thai to become a Scrum Trainer (ST) with Scrum Inc. Dahm also has 10+ years of experience with other approaches such as Lean Manufacturing and Six Sigma. And he is an Agile trainer and helps people to understand Agile via, for example, Agile Cooking.

You can link with Dahm Hongchai on LinkedIn

Dahm Hongchai: From facilitator to successful Scrum Master with the help of coaching and leadership skills

Dahm shares a story from his own journey as a Scrum Master. When Dahm started, he felt comfortable being a facilitator, which is an important skillset for Scrum Masters. However, that’s not enough. When reflecting on that story, Dahm understood that as a facilitator he was missing a critical aspect for the team to succeed: he wanted to facilitate Scrum, but the team was not ready for that. Listen in, to learn how Dahm changed his approach away from a pure-facilitation focus to a more leadership and coaching focus! 

About Dahm Hongchai

Dahm Hongchai is an Agile coach, a Scrum Master, and a business consultant with 5 years of experience in high-tech and Startup industries in Silicon Valley, Thailand, and Australia. He was the first Thai to become a Scrum Trainer (ST) with Scrum Inc. Dahm also has 10+ years of experience with other approaches such as Lean Manufacturing and Six Sigma. And he is an Agile trainer and helps people to understand Agile via, for example, Agile Cooking.

You can link with Dahm Hongchai on LinkedIn and connect with Dahm Hongchai on Twitter.

Raj Solanki: The PO that took responsibility for the success of the product

Taking responsibility for the success of the product is one of the success characteristics we discuss in this episode, where we also explore what happens the PO thinks they can still code through the User Stories they write! 

The Great Product Owner: The PO that took responsibility for the success of the product

Raj introduces a PO that wanted to understand the product and do the research. The PO worked to thoroughly understand the stories, and customer needs before putting the stories in front of the team. Another great PO characteristic was the PO’s ability to be patient, and explain the same ideas as many times as necessary. 

The Bad Product Owner: The pseudo-coder PO

This Product Owner missed important meetings, even if they were invited and told they were required. To top it off, this was a PO that wrote the User Stories as if they were pseudo-code. All of this led to the team knowing very little about “why” certain stories were being implemented. 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Raj Solanki

Raj is a Manager, Technical program manager as well as Scrum master. He focuses on helping the teams learn about Agile, overcoming obstacles, foster a collaborative community, and more. 

He constantly reads about agile and seeks out coaches when he feels stuck. He seeks constant feedback and helps teams be transparent and build trust.

You can link with Raj Solanki on LinkedIn and connect with Raj Solanki on Twitter.