Bent Myllerup: How to react when a team member refuses to cooperate

In this team, Bent noticed that one of the team members was not open to being part of the transformation, and Agile adoption process. The first signs came in the daily standups, when this team member would refuse to talk about what he was working on. Both the team and Bent wanted to help the team member to be onboard with the Agile process, but he was not willing to be part of it. Listen in to learn how we must react when a team member refuses to take part in the process the rest of the team agreed to.

About Bent Myllerup

Bent Myllerup is a management consultant, organisational change agent and agile transformation coach with 20 years of personal experience in management and leadership. He holds a Master in Management Development (MMD) from Copenhagen Business School and a Bachelor in Science of Electronic Engineering. He was the first European Certified Scrum Coach and he is also a Certified Scrum Trainer.

You can link with Bent Myllerup on LinkedIn and connect with Bent Myllerup on Twitter.

Yousef T. Fahoum: Explaining the value of Agile ceremonies to the Product Owner

The Great Product Owner: Explaining the value of ceremonies to the PO

Sometimes, the Product Owner does not understand why we have certain ceremonies. In that case, great Product Owners don’t try to change things immediately, but rather work with the Scrum Master to learn, and improve the situation. In this episode, we learn the story of the PO that did not want the team to “spend time” in a PI Planning Increment session (from SAFe), but as she worked with the Scrum Master her views changed drastically. Listen in to learn how Yousef helped the PO learn the value of the PI Planning session.

The Bad Product Owner: Helping the PO’s be more focused, and less disruptive to the Scrum team.

When the PO’s start to act as “the boss”, and ordering teams around, that’s never a good sign. But it can get a lot worse if the PO is also unfocused. In this episode, we learn about the “hair on fire” culture that some Product Owners bring to their teams, and how to recover from that.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Yousef T. Fahoum

When starting out as a ScrumMaster and BA years ago Yousef passionately followed the ScrumMaster Podcast. Yousef is a SAFe Enterprise Coach at Elabor8 with experience implementing Agile and SAFe at some of the largest and most recognized brand leaders across industry domains in the U.S. and Australia.

You can link with Yousef T. Fahoum on LinkedIn and connect with Yousef T. Fahoum on Twitter.

Yousef T. Fahoum: Scrum Master job descriptions tell you a lot about the company hiring

When applying to a Scrum Master position, you should pay attention to the job description. Does it describe the job as you see it? Yousef shares a story of a Scrum Master job that did not go as expected. The manager wanted to be in all the meetings, and asked the Scrum Master to record and share of the Retrospective sessions. This was not looking good! Listen in to learn how Yousef got out of this tricky situation.

About Yousef T. Fahoum

When starting out as a ScrumMaster and BA years ago Yousef passionately followed the ScrumMaster Podcast. Yousef is a SAFe Enterprise Coach at Elabor8 with experience implementing Agile and SAFe at some of the largest and most recognized brand leaders across industry domains in the U.S. and Australia.

You can link with Yousef T. Fahoum on LinkedIn and connect with Yousef T. Fahoum on Twitter.

Julie Wyman: How to help unempowered Product Owners step up, and start to make decisions

The Great Product Owner: Two characteristics that make a great PO

This Product owner had two characteristics that made her a great Product Owner for the team. She had: a) domain expertise, and b) availability to work with the team. She also knew that it was important to involve others in making decisions and actively asked help from other experts when needed. She was also great at collecting feedback. 

The Bad Product Owner: Helping unempowered PO’s step up, and start to make decisions

This Product Owner was missing empowerment to make decisions. This was further complicated by the fact that the PO was part of a larger program, where there were multiple PO’s that also did not feel empowered. We discuss how to help these Product Owners slowly start to gain ownership, and assert their ability to make decisions.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Julie Wyman

Julie Wyman has been working with Agile teams for over a decade and is continuously learning with and from them. She’s based just outside Washington, D.C., but has had the pleasure of supporting teams distributed across the globe and even experienced her own Agile takeaways all the way in Antarctica.

You can link with Julie Wyman on LinkedIn.

Julie Wyman: Learning to coach, and listening to the Scrum team’s needs

As we move from our mentoring/training stance, to more of a coaching stance, we need to be mindful of the team’s own journey. In this episode, we talk about the transition that Julie was going through, from mentoring to coaching, and how the team reacted to her change. Listening to the team, and learning what is the right stance to take is critical for Scrum Masters. 

About Julie Wyman

Julie Wyman has been working with Agile teams for over a decade and is continuously learning with and from them. She’s based just outside Washington, D.C., but has had the pleasure of supporting teams distributed across the globe and even experienced her own Agile takeaways all the way in Antarctica.

You can link with Julie Wyman on LinkedIn.

Jeroen de Jong: The Product Owner that “knows it all”, an anti-pattern to be aware of 

The Great Product Owner: Organized, and able to communicate the value and “why” for the stories in the backlog

Great Product Owners are able to keep everyone in the loop and engaged with the product development process. They share the “why” for the product ideas they want to move forward, they share the value of what is being done, and what was delivered in the previous sprint, but they are also organized and structured about their work, including the use of the Getting Things Done method which we talked about on the Tuesday episode. 

In this segment, we also refer to the Coach Your Product Owner e-course that we produced here at the Scrum Master Toolbox podcast, to help you work with the Product Owner. 

The Bad Product Owner: The PO that “knows it all” 

This PO thought they had nothing to learn. They acted as if they knew everything, even better than the team! This type of PO’s are more likely to want to “replace” the team and do things themselves, effectively killing collaboration in the process. 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Jeroen de Jong

Jeroen started his career as a self-employed jack-of-all-trades in IT and is passionate about Agile. He is determined to keep learning and to share his knowledge with others.

You can link with Jeroen de Jong on LinkedIn and connect with Jeroen de Jong on Twitter.

Jeroen de Jong: A Scrum Master anti-pattern we must avoid at all costs

“This is what it says in the Scrum Guide” is probably the most importantly overused phrase among the Scrum Master community. In this episode, we explore how using phrases like this can actually make our work harder, and the message harder to understand and accept. An anti-pattern we must avoid at all costs. 

About Jeroen de Jong

Jeroen started his career as a self-employed jack-of-all-trades in IT and is passionate about Agile. He is determined to keep learning and to share his knowledge with others.

You can link with Jeroen de Jong on LinkedIn and connect with Jeroen de Jong on Twitter.

Steen Villumsen: Without a product strategy, the Product Owner brings only confusion

The Great Product Owner: Quick decisions, and excellent at collaboration

A great Product Owner knows the value they bring to the team and the stakeholders. They work with stakeholders and the team to make decisions, and  are not afraid to challenge some decisions. Finally, we talk about the PO’s as critical success enablers for the team, and how Scrum Masters can work with the PO’s to define success for the team and the product. 

The Bad Product Owner: Without a strategy, the PO brings only confusion

When Product Owners lack a strategy for their product, they create more than confusion for the team. In some cases, they become mere list managers, and don’t bring the insight the teams need to the work. In this segment, we discuss how important it is to help Product Owners that are stuck in these anti-patterns, as their performance directly affects the teams we work with. 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.

Steen Villumsen: Discovering our personal definition of success for a Scrum Master

Steen suggests that we start by defining success for ourselves. It’s from that reflection that we are able to create an approach to reach that state. Once we have defined what success looks like, then we can start working with the team to reach that level of performance. Listen in to learn what criteria Steen uses in his own definition of success. 

Featured Retrospective Format for the Week: The Car Retrospective

The Car Retrospective is a metaphor retrospective that helps teams project onto the car what is going on in the team, and how the Sprint went. Listen in to learn how Steen suggests to run this retrospective format. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.

Steen Villumsen: A critical Agile adoption lesson for Scrum Masters 

Steen took on the challenge of being both a Scrum Master and a Product Owner. In his eagerness to help the team adoption Agile, he ended up putting too many things in motion, and got frustrated when the team did not follow at the speed he wanted. This brought him an important lesson about how teams adopt Agile over time. 

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.