Mandy Sunner: Trust as a productivity amplifier for Scrum teams

Using trust as a productivity amplifier, Product Owners can have a huge impact on the team’s performance. We also talk about the missing-in-action Product Owner.

The Great Product Owner: Trust as a productivity amplifier

When Product Owners lack trust for the team, there are many anti-patterns that emerge and lead to problems. In this episode, we talk about the reverse phenomenon: what happens when the PO trusts the team. 

The Bad Product Owner: The Absent PO

The Product Owner role is a key role in Scrum, which in turn means that not having a PO, or having a PO that is often absent is a problem when your team works with Scrum. In this episode, we talk about the Absent PO anti-pattern, as well as what happens when the PO is not up to the task.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Mandy Sunner

Mandy calls herself the Angel of Agile as she guards her team and stakeholders from attacks and compromises which are forthcoming in an era of uncertainty. Her Agile approaches are thought through by virtue of being a systematic thinker and keeping the customers at the forefront of development. A problem solver with many years of practical experience.

You can link with Mandy Sunner on LinkedIn and connect with Mandy Sunner on Twitter.

Mandy Sunner: Sprint Goals as a catalyst for better retrospectives

At the end of every Sprint, teams show their progress to key stakeholders. As Scrum Masters, we benefit from that ceremony to understand our impact and improve our work. In this episode, we talk about why it is critical for Scrum Masters to improve those ceremonies and focus on the feedback that stakeholders give. That feedback can become our fuel for improvement.

Featured Retrospective Format of the Week: Sprint Goals as a catalyst for better retrospectives

In retrospectives, we want to focus the teams on what we can do to become a better team. In this episode, we talk about Sprint Goals, and why those goals are important to help the teams be able to reflect better and have better retrospectives.

About Mandy Sunner

Mandy calls herself the Angel of Agile as she guards her team and stakeholders from attacks and compromises which are forthcoming in an era of uncertainty. Her Agile approaches are thought through by virtue of being a systematic thinker and keeping the customers at the forefront of development. A problem solver with many years of practical experience.

You can link with Mandy Sunner on LinkedIn and connect with Mandy Sunner on Twitter.

Tony Richards: From “distant” to “team member”, a Scrum PO transformation story

From a distant PO to the PO that makes everybody feel part of the same team. A great transformation, and a great PO pattern to share with your favorite PO!

The Great Product Owner: The Great Facilitator

Great Product Owners focus on the Sprint Review as a ceremony that can help them, as well as the team and stakeholders understand the product better. In this segment, we talk about how great PO’s focus on their facilitation and approaches to get the most out of the Sprint Review sessions.

The Bad Product Owner: The Corner-office PO

You know that something is wrong when the PO actually has to say out loud that they have an “open-door policy”. There’s an implicit message that they are different, even superior to the team. In this “corner-office anti-pattern” segment we discuss how PO’s may alienate their teams, and what we – Scrum Masters – can do to help team members and PO learn to collaborate without the negative impact of hierarchy. Learn how to help the corner-office PO become a great, and productive team member!

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Tony Richards

Tony coaches Agile teams across the UK and currently serves as program advisor to the Scrum Alliance. His most recent client is applying Scrum and Kanban in the engineering and production of physical goods. 

Tony is also in the organizer team for the Scrum Gathering in sunny Lisbon this year, and he’s busy working with a great team of volunteers to review and build a program of great talks and workshops.

You can link with Tony Richards on LinkedIn and connect with Tony Richards on Twitter.

Tony Richards: Helping Scrum teams be aware of their anti-patterns (and patterns)

When Scrum Masters start working with a team, they might feel the need to intervene often. It might be just to get the team to start talking, or for the team members to respect each other’s turn to speak. However, when we evolve our practice and start seeing some success is when we are able to step back and use “mirroring” to let the team understand their own behavior. Just like us, team members are also often blind to their own behavior patterns, a successful Scrum Masters will help team members be less blind to their own behavior patterns.

Featured Retrospective Format for the Week: The Powerful Questions Walk

Tony found an approach that helps teams dive deeper into their experience and find improvement opportunities they would otherwise ignore. In this episode, he describes the Powerful Questions Walk exercise and how it improves the team’s ability to learn and reflect.

In this episode, we refer to the Coaching Cards by Deborah Preuss (PDF Download).

About Tony Richards

Tony coaches Agile teams across the UK and currently serves as program advisor to the Scrum Alliance. His most recent client is applying Scrum and Kanban in the engineering and production of physical goods. 

Tony is also in the organizer team for the Scrum Gathering in sunny Lisbon this year, and he’s busy working with a great team of volunteers to review and build a program of great talks and workshops.

You can link with Tony Richards on LinkedIn and connect with Tony Richards on Twitter.

Olsen Turan: The Caring Product Owner, building trust is also the PO’s job!

From the PO who cared about the people to the PO who wanted to own the process. We explore two PO patterns that can help or hinder the team’s performance.

The Great Product Owner: The Caring Product Owner

Great Product Owners will care about the team, not only the product. In this segment, we explore the story of a Product Owner who wanted to get to know the team members, and was able to build a trustful and warm personal relationship with team members. And all of that with a simple trick. Listen in to learn more about the Caring Product Owner.

The Bad Product Owner: The PO who wants to own the process

When Product Owner help with process adoption, that’s sometimes a good thing. However, in this segment, we explore the situation when PO’s go too far and their help effectively demotivates and interferes with the team performance. Is your PO trying to help with Agile? Listen to this segment to learn if your PO is going too far.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Olsen Turan

Olsen is an experienced Agile Coach and Scrum Master with a mix of Servant Leadership skills and technical knowledge acquired over his decade-long career. His background includes Ph.D. studies in Organizational Leadership, Agile Transformation and Coaching, Project Management, and Scrum Master duties.

You can link with Olsen Turan on LinkedIn and connect with Olsen Turan on Twitter

You can also follow Olsen Turan on his coaching website.

Olsen Turan: A simple, yet effective Retrospective format Scrum Masters can use to build trust

When a Scrum Master joins a team, it is critical to start building trust from the first interaction. In this episode, we talk about what that means in practice and share Olsen’s approach to building trust and opening the communication channels with the team. 

Featured Retrospective Format of the Week: The Casual Conversation

There are many retrospective formats out there, each serving a specific purpose, from problem definition to ideation and so on. However, in this episode, we focus on a simple format that aims at building relationships between team members and between Scrum Master and team members. The format is “the casual conversation”, which has been prepared and is facilitated by the Scrum Master but helps team members feel safe and at ease. 

About Olsen Turan

Olsen is an experienced Agile Coach and Scrum Master with a mix of Servant Leadership skills and technical knowledge acquired over his decade-long career. His background includes Ph.D. studies in Organizational Leadership, Agile Transformation and Coaching, Project Management, and Scrum Master duties.

You can link with Olsen Turan on LinkedIn and connect with Olsen Turan on Twitter

You can also follow Olsen Turan on his coaching website.

Sami Prentice: How to help Product Owners that don’t want help

From the PO who is too busy to ask for help, to the PO that works hard to get the team and the stakeholders to interact. We explore two contrasting patterns of the PO role and discuss how Scrum Masters can help the PO’s succeed, and accept help from others.

The Great Product Owner: Involving stakeholders that can help the team

Great Product Owners often focus on helping the team benefit from the knowledge and experience that stakeholders can bring to the team. In this episode, we learn about a PO that was focused on creating collaboration between team and stakeholders, as well taking the time to work together with the team to create a shared understanding of the product and the Vision for the team. 

In this segment, we refer to the User Story Mapping technique popularized by Jeff Patton. Here is the User Story Mapping hands-on facilitator guide if you want to start using that technique at work. 

The Bad Product Owner: The PO who didn’t want any help

Sometimes we work with Product Owners that don’t want any help but are too busy to fully fulfill the requirements of the role. That’s never an easy situation for the team or the Scrum Master. Sami reminds us that we can take advantage of the PO being busy, and start offering help in certain tasks. Building trust with the PO is then a critical focus for Scrum Masters, and Sami shares her tips on how to build that relationship.

In this segment, we refer to Module 02 (How Scrum Masters can onboard a new or beginner Product Owner) of the Coach Your Product Owner course, and how that can help you start a positive collaboration with your Product Owner. The course is available here: bit.ly/coachyourpo.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Sami Prentice

Sami is a Scrum Master in Denver, Colorado. She used to work in the beer industry before making the switch to Scrum Master and she is passionate about facilitating awesome meetings that don’t suck. 

You can link with Sami Prentice on LinkedIn.

Sami Prentice: Self-organization and collective ownership in Scrum teams

Looking into how teams organize themselves is often a good indicator that our work is having an impact. In this episode, we talk about the need to help teams self-organize, and find ways to sustain their own progress and improvement. Finally, we discuss the key ingredient for success in Scrum teams: having collective ownership for the work they need to.

Featured Retrospective Format for the Week: Liberating Structures, TRIZ

Sometimes the best way to help teams focus on what they can improve is to talk about what is the worst that could possibly happen. In this Liberating Structure called TRIZ, the goal is to reflect on what can go wrong, so that the team is then ready to focus on how to avoid that negative outcome.

About Sami Prentice

Sami is a Scrum Master in Denver, Colorado. She used to work in the beer industry before making the switch to Scrum Master and she is passionate about facilitating awesome meetings that don’t suck. 

You can link with Sami Prentice on LinkedIn.

Tom Suter: The Caretaker Product Owner

From saying “no”, to not saying “no”. Two contrasting patterns by Product Owners and their impact on the team’s and product’s success.

In this episode, we talk about People OS, a product that Tom is involved in

The Great Product Owner: Saying “no” with a smile

One of the most impactful activities a Product Owner can perform is to decide what NOT to develop. In this segment, we talk about a PO pattern that helps them, and their team succeed: knowing how to say “no”, and still keep the support from stakeholders!

The Bad Product Owner: The Caretaker Product Owner

When Product Owners don’t have a clear goal for their products, they run the risk of becoming simply “caretakers” for their product. In this segment, we explore the “caretaker” PO anti-pattern and what that means for their teams and products.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Tom Suter

As our workforce changes rapidly, Tom suggests it is going to be more and more challenging to attract and keep talent and knowledge, and that’s why we need a healthy and sustainable working environment. Tom is passionate about improving the industry for his children and their generations. 

You can link with Tom Suter on LinkedIn and connect with Tom Suter on Twitter.

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Tom Suter: 5 Requirements for great Agile Retrospectives

When it comes to having a positive impact on the teams, and companies we work with, the way we help teams focus on value delivery is critical. 

In this episode, we talk about how Scrum Masters can enable teams to focus on business value creation with different techniques.

Featured Retrospective Format for the Week: 5 Requirements for great Agile Retrospectives

Tom’s approach to the Retrospectives is informed by 5 requirements he tries to fulfill for every retrospective. In this episode, we explore what those are, and how to prepare and host impactful retrospectives.

In this segment, we refer to Retromat, and Fun Retrospectives, two websites that help you get more exercises for your retrospectives.

About Tom Suter

As our workforce changes rapidly, Tom suggests it is going to be more and more challenging to attract and keep talent and knowledge, and that’s why we need a healthy and sustainable working environment. Tom is passionate about improving the industry for his children and their generations. 

You can link with Tom Suter on LinkedIn and connect with Tom Suter on Twitter.