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Kulsoom Pervez: From Interference to Empowerment, Overcoming Micromanagement Tendencies in a Scrum Product Owner

The Great Product Owner: Customer-Centric Product Owner, Focused On Clear Prioritization And Collaboration With The Scrum Team

Kulsoom shares insights on the traits of a great Product Owner (PO), that excelled by staying close to the customer, understanding market needs, and bringing valuable insights to the team. This PO consistently communicated the vision and roadmap, while also being receptive to suggestions from the team. Notably, the PO’s ability to prioritize work effectively involved mastering the art of saying “no.” This PO’s strengths included building strong relationships with the team and maintaining an open-minded approach, which facilitated a smooth and productive partnership, making the Scrum Master’s role more effective and the overall team dynamic more cohesive and successful.

The Bad Product Owner: From Interference to Empowerment, Overcoming Micromanagement Tendencies in PO’s

Kulsoom discusses a Product Owner (PO) that tended to micromanage the team and focused excessively on details, neglecting the broader vision and roadmap. This over-involvement extended to interfering with estimations and pushing work onto the team rather than allowing them to pull it, often losing sight of priorities. Kulsoom advises a non-judgmental approach to understand the root causes of this behavior, such as the PO’s work environment, their trust in the team, or underlying challenges they face. She emphasizes the importance of including the PO in retrospectives to build trust and address these challenges effectively.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Kulsoom Pervez

Kulsoom is passionate about constructing sustainable, resilient, and high-performing teams, consistently delivering value to customers through the transformative power of Agility. She embodies a leadership style that inspires, empowers, and fosters the growth of her colleagues. Kulsoom enjoys reading and has also dabbled in blogging.

You can link with Kulsoom Pervez on LinkedIn.

Danielle Braun: Vision, Strategy, Collaboration, The Art of a Remarkable Product Owner

The Great Product Owner: Vision, Strategy, Collaboration, The Art of a Remarkable Product Owner

In this episode, the spotlight is on an exceptional Product Owner known for inspiration and skill. With a crystal-clear product vision and a strategic approach, she collaborated closely with the team to refine requirements. Their prowess extended beyond internal teamwork, as they maintained strong connections with customers and stakeholders. Employing the MoSCoW method for prioritization, she empowered the team to discern not only what to work on but also what to omit. A key takeaway is the emphasis on “maximizing the work not done,” demonstrating how a focused approach to prioritization can drive efficiency and success in Agile product development.

The Bad Product Owner: From Micro-Management to Empowerment, A Tale of PO Transformation

In this episode, Danielle tells the story of a new Product Owner (PO) who struggled to transition from project management to the PO role. Initially they took a micro-managing and instructive approach, and the team’s efficiency suffered, leading to frustration. Danielle intervened by providing constructive feedback using Nonviolent Communication (NVC) techniques. A candid question about the team’s feelings prompted the PO to realize his negative impact. Acknowledging their mistake, the PO adjusted their behavior, reestablishing team motivation. A key lesson emerged: allowing patterns to develop before intervention and fostering open dialogue can lead to positive change. Ultimately, collaboration between the PO and team led to improved dynamics and shared responsibility.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Danielle Braun

Danielle is a Scrum Master and systemic coach. She strongly believes in the power of teams and that we carry the solution to all challenges within us.

You can link with Danielle Braun on LinkedIn

Danielle Braun: Practical Strategies To Cultivate Change Acceptance

In this episode, Danielle recounts her initial Scrum project involving a transformative team seating arrangement. Despite a grand vision, initial resistance to change emerged, with the team rejecting the idea. Reflecting on the first lesson learned, the importance of their buy-in was highlighted. Employing strategies to shift perspectives, they focused on making the change appealing, visiting bustling areas to contrast with a quiet space. Key tips emerged: showcasing benefits visually, active listening to needs, and creating a receptive environment. Danielle underscores the significance of adapting to individual requirements and prioritizing customer feedback for successful change implementation.

Want to Improve Your Change Management Results? Discover the Lean Change Management Approach Today!

As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

About Danielle Braun

Danielle is a Scrum Master and systemic coach. She strongly believes in the power of teams and that we carry the solution to all challenges within us.

You can link with Danielle Braun on LinkedIn

Sónia Won: The Helicopter PO anti-pattern explained

The Great Product Owner: Empathy and Vision, Two Signs of a Great Product Owner

In this segment, Sónia discusses the characteristics of a great Product Owner (PO) who had a programming background, which proved advantageous. The PO had a strong connection with the team and displayed empathy for their work. Focusing on the Vision space, the PO inspired the team by communicating the desired outcome and trusting them to find the solutions. Encouraging them to think creatively and go beyond the obvious, the PO also had a keen sense of what the team needed. Striking a balance, the PO pushed the team while providing them with sufficient time to accomplish their tasks. Overall, the PO’s ability to inspire, communicate, and understand the team’s needs contributed to their effectiveness in the role.

The Bad Product Owner: The Helicopter PO anti-pattern

In this segment, the discussion revolves around a bad Product Owner pattern known as “The Helicopter PO.” The PO is frequently absent, only occasionally attending planning sessions and providing a barrage of sprint goals. The lack of consistent presence and participation in retrospectives led to a lack of vision, making it difficult for the team to focus and make decisions. The team functioned more as a “simple provider” for the PO, resulting in frequent failures, excessive work in progress, and numerous unfinished tasks. The episode highlights the critical role of communication and the importance of the PO being present and engaged with the team for successful outcomes.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Sónia Won

Sónia is an experienced professional with 17 years in Software Engineering. She has held roles as a Software Engineer, Scrum Master, and Agile Coach for a decade. Currently, as a Product Owner, she values teamwork and recognizes the significance of prioritizing people in any endeavor.

The big lesson she’s learned so far: no matter how complex a subject can be, the most important thing is to take care of people. Because teams, companies, and communities are made of those!

You can link with Sónia Won on LinkedIn and connect with Sónia Won on Twitter.

Rohit Ratan Mani: The Power of Perspective in Unveiling the Meaning Behind Back-End Work for a Scrum Team

Rohit discusses his experience as a Scrum Master working with a back-end team suffering from high attrition rates. He realizes that the team members feel undervalued and that the monotonous work is affecting their motivation. To address this, he arranged a workshop with the team and leaders, where the team gained new insights into their importance to the organization. The workshop helped the team see the bigger picture and meaning behind their work, revitalizing their motivation. The key takeaway is the significance of creating opportunities for teams to understand their value and fostering open communication to prevent attrition.

Featured Book of the Week: The Five Dysfunctions Of A Team by Lencioni

Rohit discusses “The Five Dysfunctions of a Team” by Lencioni, which provides valuable insights into team dynamics. The book helped him understand the hidden dynamics within teams and enabled him to observe and analyze their functioning. It particularly highlighted the significance of trust and conflict in team success. Rohit emphasizes the need for adaptability when working with different teams, as each team is unique and requires a tailored approach. Overall, the book enhanced his understanding of how teams work together and his role within them, emphasizing the importance of trust and conflict resolution.

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Rohit Ratan Mani

Rohit is an Enterprise Agile Coach, helping Leaders, individuals and teams to develop a growth mindset to be top achievers in their respective work area and  in personal life.

You can link with Rohit Ratan Mani on LinkedIn and connect with Rohit Ratan Mani on Twitter.

Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
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