Daniel Westermayr: Connecting data with emotions, the key to triggering change

In this episode, Daniel emphasizes the importance of understanding the success of a system and how it is constrained by the way it has been set up. He explains that the ultimate goal of Scrum is the success of the product or organization, and that the key to successful Scrum is to look at the success of the system. We also discuss how the process and system of software development, broadly, has not yet been fully understood by the very software industry and community.

Featured Retrospective Format for the Week: Connecting data with emotions, the key to triggering change

In this segment, Daniel focuses on the importance of connecting data with emotions in retrospectives. Daniel shares his preference for retrospectives that collect data with the emotions of people. He emphasizes that not everyone sees the same thing in the same data or events and that different perspectives can help understand positive things. Emotions are a driving force for change among the people we work with, and understanding them can help drive change management efforts. Daniel mentions the Timeline retrospective and the importance of using emotional intelligence to improve teamwork and product development.

How can I, as a Scrum Masters, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Daniel Westermayr

Daniel is a Kanban Trainer with a knack for all things Lean and Theory of Constraints. He wants to help teams achieve and measure their continuous improvements.

You can link with Daniel Westermayr on LinkedIn.

Kirill Golubev: How the Scrum Master’s Role Contributes to Team Success

In this episode, Kirill discusses the difficulty of measuring the value of a Scrum Master and how success is ultimately tied to the success of the team. He emphasizes the importance of paying attention to retrospective preparation and capturing concerns expressed by the team. Kirill measures his own success and that of the team by the value delivered to a satisfied customer.

Featured Retrospective Format for the Week: Making Agile Accessible and Using User-Friendly Retro Formats

In this segment, Kirill discusses the importance of using different retrospective formats depending on what the team wants to achieve and the inputs involved. He mentions examples such as the hot air balloon and sailboat retrospectives, which can visually illustrate the key principles of Agile and help the team reflect on how they implement those. Kirill emphasizes the importance of avoiding the use of hard vocabulary in retrospectives, and making sure that everyone, including those unfamiliar with Agile, can actively participate and benefit from the session.

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Kirill Golubev

Kirill considers himself an Agile and common-sense apologist. He wants to see simple processes in place, when people self-organize and manage themselves without constant push from management.

You can link with Kirill Golubev on LinkedIn.

Gemma Murray: The Key to Successful Agile Product Ownership, The Value-driven Product Owner

The Great Product Owner: The Key to Successful Agile Product Ownership, The Value-driven PO

In this segment, Gemma highlights the importance of a great Product Owner (PO) in agile methodologies. A great PO is always asking “why”, and is constantly seeking to understand the value of the product and the work being done by the team. Gemma describes a PO that came into a team that was maintaining a product, but with their focus on value and constant seeking of feedback, they were able to pivot and make improvements based on data and customer feedback. The PO was able to maintain a great relationship with the team by always listening and acting on feedback from the outside.

The PO focused on collecting metrics to validate their ideas and make data-driven decisions. By being able to listen to and act on feedback, the PO was able to make quicker and better decisions that were in line with the needs and wants of the customer. This ability to listen and act on feedback is a superpower for any PO and is key to their success in agile methodologies.

The Bad Product Owner: The Destructive Effects of a Disempowered Agile Product Owner

In this segment, Gemma discussed a common anti-pattern in product ownership, where the Product Owner may not feel empowered to make decisions. This can result in the team looking for clarity from other sources and the PO not feeling like they are part of the team. Gemma recounted out a real-life scenario where a PO manager became involved in the product development process and started imposing ideas onto the backlog. The manager believed they were supporting the PO and team but this resulted in the PO becoming a silent voice in the team.

To address this issue, Gemma offered several tips. She advised sharing observations with the manager to help them reflect on their behavior, separating behavior from consequences, and avoiding assumptions about others’ thoughts. It is important to clarify the consequences of the behavior, in this case, the PO not feeling confident enough to make decisions on the product. By taking these steps, Gemma aimed to help others resolve similar challenges in product ownership.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Gemma Murray

Gemma works as an Agile Coach for MOO, a branding company whose vision is to provide ‘Great design for everyone’. Having worked in various change roles using both waterfall and agile approaches throughout her career, Gemma believes in the diversity of teams to unlock innovation, creativity and delivering value.

You can link with Gemma Murray on LinkedIn.

Ruta Hardikar: The Product Owner that skipped the Sprint Reviews, and what that caused for the Scrum team

The Great Product Owner: The Customer advocate Product Owner

This Product Owner was very close to the customer, and listened to their needs as well as the struggles they had with the product. Through their work, the PO tried to focus on adding to the backlog stories that would help the customer directly, and would often act as the customer when talking to the team. They were able to focus on prioritization, and prioritized the work for the team. The PO was also able to create clear priorities and have conversations with the team about the 3 V’s: Vision, Value, and Validation.

The Bad Product Owner: The Product Owner that skipped the Sprint Reviews, and what that caused for the Scrum team

The processes we have in place influence the choices, and the focus of the Product Owners. In this segment, we talk about a team and their Product Owner that did not host a Sprint Review. Instead, the PO would focus on reviews with individuals, separate discussion with single stakeholders. However, that meant that other stakeholders would not know what the team had worked on during the Sprint. Furthermore, the team was not involved, and did not have the chance to show, and be proud of what they had accomplished during the Sprint. This was an anti-pattern that Ruta tried to overcome. Listen in to learn how Ruta tackled this anti-pattern.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Ruta Hardikar

Ruta has over 8 years experience with Agile, and has taken the roles of Agile Coach, Scrum Master, Release Train Engineer (RTE in SAFe), working with GM Financial.

You can link with Ruta Hardikar on LinkedIn.

BONUS: What CEO’s need to know about Design with Audrey Crane

In this episode, we explore what is design, and why you should be deliberate about helping teams, and organizations invest in the design of their products and services.

Every product is designed. Design is an integral part of the product development process. Your customers perceive it when they interact with your product, so the question is: how deliberate are you at creating the experience your customers have when they interact with your product and/or service?

Read more to learn what were the key takeaways from this episode, while you listen to the show.

Critical design questions your team should be asking

Continue reading BONUS: What CEO’s need to know about Design with Audrey Crane

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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
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Read about Visualization and TRANSFORM The way your team works