Paddy Corry: Reflecting and requesting feedback as a way to grow into the Scrum Master role

When developers move to a Scrum Master role, they face a completely new set of expectations. Paddy reminds us that reflecting on that change is critical, as well as regularly requesting feedback from the teams we work with.

Featured Retrospective Format for the Week: Influence over what went well/not so well

In this segment, we talk about a classic retrospective format: “What went well, not so well”. Paddy adds a twist to that format, by adding a second dimension to each of the categories: “is this item under our control?” This raises some good conversations in the team, and helps teams that may be facing frustration from not being able to resolve some problems.

 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Paddy Corry

Paddy was a developer for many years, after which he started his Scrum Master journey with special interest for coaching and developing the agile mindset. 

You can link with Paddy Corry on LinkedIn and connect with Paddy Corry on Twitter.

Julio de Lima: Success for QA engineers and Scrum Masters

Julio is a Quality Assurance (QA) engineer, so we discuss what does it mean to be a successful QA engineer in a Scrum/Agile team. In this conversation, we talk about the need to help the whole team feel responsible for the quality of their deliverable. In other words, we talk about how to get the whole team to think like a QA engineer. 

We also talk about the focus on this episode: success as a Scrum Master. In this regard, Julio shares how Scrum Masters can work with QA engineers specifically, to help them improve, and work better with the rest of the team. In this segment, we also discuss some of the pitfalls of estimation.

Featured Retrospective Format for the Week: People, Process and Technology

Julio’s preferred formats revolve around the triad of improvement: people, processes, and technology. He describes how he usually organizes retrospectives around these three topics, and how teams reacted when he deviated from these 3 topics. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Julio de Lima

Julio is a Principal QA Engineer working for Capco that believes in the Culture of QA. He has been sharing professional insights and experiences on a daily basis and has more than 4500 students in his 4 online courses. In 2020, he was elected the Brazilian Testing reference practitioner. 

You can link with Julio de Lima on LinkedIn and connect with Julio de Lima on Twitter.

Sjoerd Nijland: The success mindset for Scrum Masters

We start the success discussion with a poem by Kipling: “If”. We then discuss what is the real motivation Scrum Masters have to look at their success in the role. Sjoerd explains what is critical for him in that role, and the mindset that helps him when working with teams.

Featured Retrospective Format for the Week: The SWOT Canvas

The SWOT canvas is a technique that helps teams reflect on what are the aspects they can build on (strengths), what they need to either avoid or fix (weaknesses), what are the aspects they can take advantage of (opportunities) and finally what are the dark clouds that threaten their ability to execute (threats). In this segment, we also discuss how that same canvas can be used in the context of product, organization, individual or even product increment to help the team reflect and evolve.

 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Sjoerd Nijland

Sjoerd is a founder of Serious Scrum, and creator of the Road to Mastery co-creative online training. Previously E-commerce manager at Bugaboo, and then Manager of Operations at Digital Agency Triggerfish.

You can link with Sjoerd Nijland on LinkedIn and connect with Sjoerd Nijland on Twitter.

Oskar Collin: Success as a Scrum Master is defined by the team’s behaviors

As Scrum Masters, having a clear definition of success is critical for us to be able to do our own self-reflection and learn how to improve our impact in the team and the organization we work with. In this episode, we talk about what that looks like, and how most of the success signs for Scrum Masters have to do with behaviors, and actions by the team, and not the Scrum Masters themselves. 

Featured Retrospective Format for the Week: The WADE Matrix

Oskar describes the WADE matrix format as a retrospective exercise. How to apply it, the main steps, and why it is a great method to have the team discuss and decide what they can affect. In the end of this segment, Oskar shares a great tip on how to help teams get value out of the Agile retrospective.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Oskar Collin

Oskar is a former software developer who became a passionate agile coach and Scrum master. He did so mainly because he was better at helping teams working together than building software. He loves experiments and questioning the status quo. He is passionate about helping teams build digital products and deliver value continuously. 

You can link with Oskar Collin on LinkedIn and connect with Oskar Collin on Twitter.

Stefania Marinelli: Two success aspects for Scrum Masters to reflect on

Stefania highlights some aspects for the team’s success, from helping teams self-organize to being the trainer, or educator at the company where we work. Related to these aspects, we talk about possible questions to ask ourselves when reflecting on our success in the Scrum Master role. 

Featured Retrospective Format for the Week: Turn the Table

Turn the table, is the format that Stefania explains in this segment. The focus of that format is on communication and empathy between team members. 

In this segment, we also refer to the “Dixit” board game. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

 

About Stefania Marinelli

Stefania is an Agile Manager @Hotels.com (Expedia group) former Scrum Master, former team leader/project manager, former developer. Stefania is fascinated by people dynamics and works every day to create a collaborative and safe environment. NVC practitioner.

You can link with Stefania Marinelli on LinkedIn and connect with Stefania Marinelli on Twitter

Anubhuti Agarwal: How to facilitate great Agile Retrospective conversations

What distinguishes a successful Scrum Master from a not so successful one? In this segment, we explore the questions that Anu asks as well as the behaviors she evaluates to assess her progress in the Scrum Master role.

Featured Retrospective of the Week: Facilitating product conversations

In this segment, Anu shares her tips on how to select the right format for the retrospective based on what has happened to the team during the Sprint. We talk about why certain formats work better and discuss the core role of the Scrum Master when it comes to facilitating a retrospective: facilitate productive conversations.

 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Anubhuti Agarwal

Anu is a software tester turned Scrum master. She worked as Software QA in India for 6 years and then moved to Berlin to complete her Masters in Business Administration. She has been working as a Scrum Master for 3 years in an agency and has learned, first hand, the challenges of working with Agile in an agency.

You can link with Anubhuti Agarwal on LinkedIn.

Thomas Kofoed: The flexible Agile Retrospective, a method to constantly adapt to the team’s needs

When Scrum Masters reach a successful state with the team, they will feel confident to skip a few events with the team. That’s a good way to help the team take more ownership of the events, and eventually, take over. 

Thomas shares his recipe to “step back” from the work with the team, and let them take over.

Featured Retrospective Format for the Week: Structuring an adaptable retrospective

Thomas asks us to consider the retrospective as an adaptable practice which is flexible to the needs of the team at a certain time. He’s asking us to have a structured approach (a “box”) to which we bring many different exercises and activities to help the team reach their breakthroughs. 

In this segment, we refer to the Toyota Kata format.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Thomas Kofoed

Passionate Agile Coach / Scrum Master. Thomas focuses on engaging people while helping organizations and teams evolve their products guided by the feedback from their customers/users. 

Thomas switches between Facilitation Coaching and Teaching (sometimes Mentoring). He’s open about his purpose and that he strives to get his teams to where they don’t need him but might miss him 🙂 

You can link with Thomas Kofoed on LinkedIn.

Denniz Dönmez: Three layers of Scrum Master success

In this episode, we talk about the success of a Scrum Master at three different levels, the individual, the team, and the organization. We explore some of the metrics that can be used at each of those levels to assess and reflect on the success of the Scrum Master role.

Featured Retrospective Format for the Week: Keep retrospective actions top of mind

One of the aspects that makes retrospectives fail sometimes, is that the teams don’t focus on acting on the improvement ideas they’ve already collected. In this segment, we talk about how to help teams follow-up and act on the improvement ideas that surface in the retrospectives.

 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Denniz Dönmez

Denniz has both huge academic and practical experience. He studied agile teams for his PhD at Swiss Federal Institute of Technology in Zurich (ETH Zurich) before becoming a Scrum Master and freelance consultant in 2016. Denniz believes the key to becoming more agile is to establish what he calls “enabling structures.”

You can link with Denniz Dönmez on LinkedIn and connect with Denniz Dönmez on Twitter.

Samantha Menzynski and Brian Ziebart: The PO and the Scrum Master as the dynamic duo to help teams succeed

The relationship between the PO and the Scrum Master is one of the most important and impactful relationships to develop. In this episode, we talk about how the right approach from the PO (with the Scrum Master’s help), can help elevate the team to a new level. 

Another aspect of success for Scrum Masters is the team’s ability to handle conflict. In this episode, we talk about what is “constructive conflict”, and why that’s an important aspect of the Scrum Master’s success.

Featured Retrospective Format for the Week: Expert tip for Remote Retrospectives

When facilitating remote retrospectives, the impact of overbearing team members is even bigger. In this episode, we talk about how to use the break-out rooms in your conference system as a way to ensure that every one of the team has a say. 

The Meta-Retrospective is a moment when we discuss the values of the Agile manifesto and reflect on our journey as an Agile team. In this episode, we talk about the meta-retrospective, and why that might be an important tool to add to your toolbox.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Samantha Menzynski and Brian Ziebart

Samantha Menzynski has spent her entire career in software. Starting in support and account management, moving to customer support management, and with Penta’s transformation to Scrum becoming Scrum Master for the Core product team.

You can link with Samantha Menzynski on LinkedIn

Brian Ziebart started his career in software as a developer but found himself wanting to move towards coaching and developing people rather than product development.  When Penta’s Scrum transformation started in August 2019, he jumped at the opportunity to work more with people while still staying involved with development.

You can link with Brian Ziebart on LinkedIn

You can read more about Samantha’s and Brian’s work and the Agile transformation they were part of in this Scrum.org blog post.

What you need to learn about being a Scrum Master, but will never get from a CSM course

No matter how many courses you attend, there are things that, as a Scrum Masters, you only really learn the important lessons on the field. Doing the work.

One of the reasons I don’t think certification courses are enough for Scrum Masters that certifications courses very often focus on the rules and regulations of the job, but not on the problems, the hardships and the obstacles we face, day-in, day-out when we try to do a good work as a Scrum Master.

So, what can we do when courses aren’t enough?

Continue reading What you need to learn about being a Scrum Master, but will never get from a CSM course