In this reference filled episode we talk about change, how to involve people in change, the different approaches to management and many other topics.
We also discuss one of the possible skills you can use as a Scrum Master: the energy level you put into the role. Finally, we discuss tips on how to engage with teams and team members so that your role as a Scrum Master is easier and pleasurable.
Jem trained to be a social worker, but ended up dropping out & joining the dark side instead : investment banking 🙂 In a funny way, Jem was led back to his passion – helping people. This happened when he was introduced to Scrum in 2006, and has been a career Scrum Master since. He calls himself “nomadic”, having had almost 30 roles in 10 + years. He does say that he will be searching for a home at some point. Some of Jem’s other passions involve running, a part time mentoring charity for repeating youth offenders in North London & callisthenics.
In this very special episode we talk with Bob Marshall, aka Flowchainsensei on twitter. We discuss some of his outstanding work: The Marshall model, where Bob Marshall explores the different types of mindsets and their influence on the effectiveness of organizations.
Simply put, the Model explains how the effectiveness of any knowledge-work organisation is a direct function of the kind of mindset shared collectively by all the folks working in the organisation – managers, executives and employees, all. – Bob Marshall
The Anti-matter principle, where Bob explores a single, overarching principle that could guide the actions of those that take Agile seriously.
“Attend to folks’ needs.” — Anti-matter principle
Empathy as a key skill for Scrum Masters
We also discuss one of the key skills for Scrum Masters: Empathy. How to develop it, and what resources are available for those that want to grow their ability to experience empathy. We mention resources such as videos by Marshall Rosenberg and Carl Rogers.
A special attention is given in our conversation to the impact of Extrinsic Motivators on the degrading of organizational performance over time. A must listen, if you ask me 🙂
Enjoy this first special episode of the Scrum Master Toolbox Podcast.
About Bob Marshall
Bob Marshall has been at the forefront of Digital Business for more than twenty years. Throughout, he has consistently inspired people to improve their effectiveness – along with the effectiveness of their teams and organisations. He spent three years as founder and CEO of Familiar, Europe’s UK’s first one hundred percent Agile software house and digital consultancy start-up, serving major Digital Business clients in Telecoms, Finance, Travel, Media, and eBusiness. He has for the past fifteen years headed Falling Blossoms – a Digital Business Consultancy advising organisations how best to go about applying Digital to achieving their business objectives.
He is also the co-founder of the Rightshifting movement, and the creator of the Marshall Model (Dreyfus for the organisation), as well as Prod•gnosis, Emotioneering and FlowChain; the enterprise-wide approach to developing software-intensive products and services.
He has also pioneered the application of psychology and psychotherapy techniques to Digital Business and Digital Business Transformation.