Miguel Moro: Helping a Scrum team go from competing with each other, to helping each other

Miguel started observing that the team members in this Scrum team were constantly trying to establish their own ideas as the “winning ideas”. The behaviors he observed helped Miguel understand that the team members were competing with each other, instead of focusing on the shared success for their team. In this episode, we discuss how to help our teams move from competition to collaboration, through a series of deliberate, but small tweaks to the discussion, and decision making processes in the team.

Featured Book of The Week: The Principles of Product Development Flow: Second Generation Lean Product Development by Don Reinertsen

In The Principles of Product Development Flow: Second Generation Lean Product Development by Don Reinertsen, Miguel found a helpful understanding of queues, which affect the progress/flow of work in our organizations. In that book, there are also insights into how variability affects productivity of knowledge work teams, and Reinertsen also gives us concrete ways to work through these concepts with the teams we help.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Miguel Moro

As an Agile practitioner, Miguel’s passion is to delight customers using Agile practices and Lean methodologies in development teams, to explore the best alternatives to deliver in an iterative and incremental way, with a continuous value of flow, as fast as possible, and with innovative solutions. He does that by focusing on high performance teams and happiness at work.

You can link with Miguel Moro on LinkedIn and connect with Miguel Moro on Twitter.

Salvatore Rinaldo: When helping a Scrum team is unable to stick to a Sprint plan, look outside the team

Salvatore was working in a startup with a team that, on paper, was a star team. However, when he started to observe how they worked, he noticed that the team was rarely sticking to what they had planned for the Sprint, and even the PO was at a loss on how to help the team stay on track and focus on what they had planned. In this segment, we refer to Cost of Delay, one of the topics discussed in The Principles of Product Development Flow, and share some tips on how to help a team that is stuck in this situation.

Featured Book of the Week: The Goal by Elyahu Goldratt

In The Goal: A Process of Ongoing Improvement by Eliyahu Goldratt, Salvatore found the principles behind lean thinking as well as a model that helped him in his work as a Scrum Master. The Goal is a book where Theory Of Constraints is introduced to a business focused audience concerned with improving the performance of their businesses. In this segment, we also refer to The Principles of Product Development Flow: Second Generation Lean Product Development by Don Reinertsen, which helped Salvatore understand how the flow of work can be investigated and improved in organizations.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Salvatore Rinaldo

Salvatore is an Agile Coach and Scrum Master based in London. His background is in telecommunications and software engineering. For the past 7 years, Salvatore has been helping organizations leverage Lean, agile, Flow principles and system thinking to achieve better business agility.

You can link with Salvatore Rinaldo on LinkedIn.

Ziryan Salayi: Detecting and eliminating micro-management patterns in Scrum teams

This team did not feel that they could make their own decisions. When observing the team, Ziryan noticed that management was heavily involved with the team, and the team did not feel comfortable making decisions without management involvement. As he started working with the team members 1-on-1, Ziryan started to notice the patterns that had trapped this team. Listen in to learn about those anti-patterns, as well as what Ziryan did to help the team get out of that self-defeating pattern.

Featured Book of the Week: Yes-but what if it all works out? By Berthold Gunster

In Yes-but what if it all works out? By Berthold Gunster, Ziryan found an inspiring story of how to handle change with a “yes, and” rather than a “yes, but” attitude. The book helped Ziryan prepare for responding to, and harnessing change resistance. In this segment, we also talk about Scrum – A Pocket Guide by Gunther Verheyen, and the episode with Yves Hanoulle and Woody Zuill, where we discuss the heuristic: “Turn up the good”.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Ziryan Salayi: Detecting and eliminating micro-management patterns in Scrum teams Download the first 4 chapters of the BOOK for FREE while it is in Beta!

Abou Ziryan Salayi

Ziryan is a Scrum Master, Professional Scrum Trainer, and organization coach with a passion for getting the most out of people and teams. His aim is to enable employees to be fully empowered and support self-organization in all areas within agile organizations

You can link with Ziryan Salayi on LinkedIn and connect with Ziryan Salayi on Twitter.

Rafał Witaszek: Helping a Scrum team that was drowning in “invisible” work

Rafał joined a large organization that was moving to Agile. Even if the team Rafał joined claimed to have been practicing Scrum, when he observed the team, it looked like they were organized around components, and the team also had a large amount of “hidden” work. There was not enough transparency on what was going on. This is when Rafał understood that a lot of work was needed to help this team understand the situation, and act on it.

In this segment, we refer to the episode with Jeff Campbell and János Csorvási, where they also describe a similar situation, and how they got out of it. We also refer to the idea of using the Iceberg visualization to help teams understand that there’s a lot of “invisible” work that needs to be surfaced for the team to be able to take action.

Featured Book of the Week: Atomic Habits by James Clear

In Atomic Habits An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear, Rafał found many ideas, and practices that helped him change how he operates both in his professional and personal life. In this segment, we also refer to the book The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Updated and Expanded by Watknis.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Rafał Witaszek

Rafał believes the best things are done together. As a Scrum Master, his focus is on enabling communication within an organization. As he is also a passionate sailor, he’s learned that we need to adjust our sails to make the best use of the wind. Focus on what we can affect, and leave other things out.

You can link with Rafał Witaszek on LinkedIn.

Thomas van Zuijlen: How to help a Scrum team of experts that had started to work alone in their silos

This team was full of passionate people, and experts in their field. However, they had the sense that they were “busy”, and this led them to retreat to their own tasks, and forget about talking to each other. As they were “busy” with their own tasks, they didn’t dare ask for help either, which made the situation even worse, and pushed them further into their personal silos. How can a Scrum Master help a team in this situation? We discuss with Thomas the possible angles we can take to help such a team.

Featured Book of the Week: Good Talk: How to Design Conversations that Matter by Stillman

For Thomas, Good Talk: How to Design Conversations that Matter by Stillman, was a reminder that conversations don’t happen by chance, and that our job as Scrum Masters is to prepare and facilitate many conversations. The book gives some tools, and advice on how to prepare those conversations.

In this segment, we talk about Thomas’ newsletter, which you can follow at TheBacklog.cc

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Thomas van Zuijlen

Thomas is an independent Scrum Master and workshop facilitator from the Netherlands. He believes self-organization, empiricism and facilitation will save the world (of work). A former developer and occasional quiz master with 15 years of experience, Thomas operates in the Netherlands and Lithuania. His weekly newsletter on practical agility can be found at TheBacklog.cc.

You can link with Thomas van Zuijlen on LinkedIn.

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