Ryan Brook: Measuring Scrum Master success through product and team success

Happiness and enjoyment are two of the metrics that Ryan focuses on to help his teams grow and evaluate his own success as a Scrum Master. We discuss Jason Little’s NPS for the team exercise that helps both the team and the Scrum Master evaluate their success. Ryan also suggests to look at metrics over time, and not only as a single number. 

Featured Retrospective Format for the Week: Using “fun” as a hook for great retrospectives

Ryan is a fan of gamification in Agile retrospectives. He suggests we use the “fun” side of the games we bring as a way to motivate team members to actively participate in the retrospective. He then explains how he focuses the retrospectives on feelings, rather than facts as a way to trigger insightful conversations.

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About Ryan Brook

Ryan is a practicing Agile Coach and Scrum Master based in the UK. He is also the co-creator of Scrum Lake, a safe community of practice focused on story telling and deep exploration with Scrum Masters from around the World. He holds both the PSM III and PSPO III and is a candidate Professional Scrum Trainer for scrum.org.

You can link with Ryan Brook on LinkedIn. Or check Ryan’s website at optilearn.co.uk.

Chelsie Raiola: How to measure Scrum team improvements over time

When looking at success for Scrum Masters, measuring improvements on the team, and how they work is usually a big part of the evaluation process. We also look at the outcome of retrospectives and discuss how to measure accountability in the team. 

Finally, we discuss an Agile Coach/Scrum Master assessment approach (Agile Coach NPS by Jason Little) that can help Scrum Masters assess their contribution to the team’s success.

Featured Retrospective Format of the Week: If this Sprint was a GIF?

Do you like searching for funny GIFs and memes to share with your colleagues? Well, you can make that part of your next retrospective with this format that Chelsie shares with us. 

Here’s one to inspire you

via GIPHY

About Chelsie Raiola

Chelsie has been working as a Scrum Master in the Greater Boston Area for just over two years. She has experience working with both co-located and distributed teams developing on-premise and SaaS solutions worldwide. She is an avid lover of technology, dogs, and bullet journals, Chelsie loves finding ways to bring Agile outside of the office.

You can link with Chelsie Raiola on LinkedIn.

Long Suciu: using Liberating Structures to plan and facilitate Agile Retrospectives

Long suggests that Scrum Masters collect feedback from the team to assess their success. The method he suggests is the team NPS: “How likely are the team members to recommend that others join the team?” We also talk about how it is important to measure and reflect to reach a successful outcome for our work as Scrum Masters.

In this Article, you can read how Jason Little (a previous guest on the podcast) used the NPS survey to evaluate his own work.

In a previous episode with Jeff Kosciejew we also reviewed the use of NPS for Scrum Master performance self-evaluation.

Featured Retrospective format of the Week: Liberating Structures

Retrospectives follow a specific set of activities, from the check-in to get everybody focused and in the mood to reflect, to the data gathering. These activities can be organized in many ways. In this episode, we talk about Liberating Structures, a set of activities that you can use in any of the steps of the retrospective.

About Long Suciu

Long is driven by a passion to help people unlock their potential and discover their own capacities. He has spent the past 20 years helping teams and organizations find and put in place better ways of working.

You can link with Long Suciu on LinkedIn.

Jeff Kosciejew and recipe for recruiting success: trust your gut and list your skills

Jeff Kosciejew shares his own, hard-earned, experience on how to hire great people. Including how to know in advance what skills you need, using conversation as a way to filter out candidates that are a bad fit and the Agile Coaching Competency framework. His most important question in recruiting interviews is one he asks himself: “will this Scrum Master fit our culture?”

Agile Coaching Competency Framework

Lysa Adkins from the Agile Coaching Institute has been developing an Agile Coaching Competency framework. Read more about it at the Agile Coaching Institute site.

Using NPS to evaluate your work as an Agile Coach

Jeff, also refers to Jason Little’s personal Agile Coach NPS, a way to evaluate your own impact in the team and organization you work for.

About Jeff Kosciejew

scrum_master_toolbox_podcast_jeff_kosciejewJeff is a consummate generalist, with experience in a wide variety of industries in a wide variety of roles. Throughout all of his experience, Jeff has had enjoyed success through a single focus on enabling and empowering those he works with, even before being introduced to Agile and Scrum.
You can find Jeff Kosciejew on twitter, and reach Jeff on LinkedIn.