In this company, there was one developer who was considered the “hero” by everyone. Junior developers felt intimidated, and the management further promoted the view that this person was a “hero”. Even the Product Owner no longer acted as the Product Owner. Ali noticed that the team was deferring too much to the “hero”, who had become arrogant in their ways of communicating. Ali had to help move the “hero” to another team, and started a process of rebuilding the team again. Listen in to learn what you can do, to help recover a team after an “hero” anti-pattern.
Featured Book of the Week: The Four Agreements, by Ruiz
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people!Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Ali Asl
Ali is an experienced and accomplished Independent Agile Coach, Trainer and Scrum Master focused on supporting organizations and teams in the application of Agile values and principles to deliver quality and value.
Started in a very enthusiastic way one of his first assignments as a Scrum Master. The enthusiasm was a positive, but, as it turned out, it was also a negative. In this episode, we explore what can happen when we focus on our enthusiasm and motivation, instead of the team’s success as the core of our work!
About Miguel Moro
As an Agile practitioner, Miguel’s passion is to delight customers using Agile practices and Lean methodologies in development teams, to explore the best alternatives to deliver in an iterative and incremental way, with a continuous value of flow, as fast as possible, and with innovative solutions. He does that by focusing on high performance teams and happiness at work.
The myth of Psychological Safety and the contrasting views on motivation
Right at the start of this episode, we talk about the study from Goole that originated the idea that you had to establish Psychological Safety for teams to have a chance to succeed. Even if psychological safety certainly plays a role, Christian shares with us why we should be skeptical about the study that originated the myth. This study was conducted by Google, exclusively with Google teams. Christian shares other theories with us that go beyond the fuzzy definition of psychological safety, and can help us analyze our team, and their work to help them reach a high level of performance.
In this segment, we refer to Self-determination theory, which focuses on what drives our intrinsic motivation and can lead to a high level of performance in any task.
This is a guest post by Marcus Hammarberg, author of Salvation: The Bungsu Story, How Lean and Kanban saved a small hospital in Indonesia. Twice. And can help you reshape work in your company. (available on Amazon)
This is the third post on a series by Marcus Hammarberg about how metrics can help engage, motivate and ultimately push a team towards success! (See other blog posts in this series here)
When we first started to work with the Bungsu hospital they were in a devasting situation.
Fast forward 1,5 years and you would see a hospital that was making money every day.
In the end, we turned the hospital from a situation where only the director and her closest staff cared, to a situation where 100 people in the hospital were actively engaged in everyday improvements.
How is this possible? What kind of magic was applied?
How focusing on a single metric improved team performance
Now that we had a metric that mattered to everyone and this truly was the “talk of the hospital”, we experienced a wave of change.
Not surprisingly the first groups to engage was the people in charge of bringing more people to the hospital; the marketing team.
It turned out that making the “number of patients served”-metric visible throughout the hospital, was what was needed to get them activated. But when we did, the lid of their passion and creativity jar was blown off! We started to see real ownership in their behavior. As if The Bungsu was their very own hospital.
Before I knew it, I found myself in a workshop where the two ladies of the marketing department blurted out 25 ideas on how to get more patients. And 3 or 4 of them were really low hanging fruit that we could do the very next day. For example:
Go to the nearby clinics and advertise our availability for surgery and treatments that the clinics could not handle
Offer free transport from the big hospitals to our hospital for treatments that the big hospitals had a waiting list for
Suggest that our freelancing doctors would do all their surgery in our hospital
These were very simple changes that had been dragging on in decision-making boards. Now the decisions were quick to make – because the need and impact were clear to see.
Just a few days after we started to track “number of patients served per day” these actions brought the metric up to a whopping 133 patients served per day! Twice the normal number of patients and a level that has not been seen in a long time.
This taught me, in a very impactful way, how a single metric can transform the performance of a team. In this case, the marketing team.
Do you need the one metric that matters to engage your team? This booklet is for you!
This is a very actionable tool that you can you use today in your organisation to make your visualizations matter to everyone all the time.
The Bungsu Story is a fascinating account of a real-life crisis, and how Agile, Lean and Kanban saved the Hospital from bankruptcy! Twice! Get ready for the journey, it’s going to be a bumpy ride!
This is a guest post by Marcus Hammarberg, author of Salvation: The Bungsu Story, How Lean and Kanban saved a small hospital in Indonesia. Twice. And can help you reshape work in your company. (available on Amazon)
This is the second post on a series by Marcus Hammarberg about how metrics can help engage, motivate and ultimately push a team towards success!
When we first started to work with the Bungsu hospital they were in a devasting situation.
Fast forward 1,5 years and you would see a hospital that was making money every day.
In the end, we turned the hospital from a situation where only the director and her closest staff cared, to a situation where 100 people in the hospital were actively engaged in everyday improvements.
How is this possible? What kind of magic was applied?
How to deliver on time and eliminate scope creep
By scoping projects around outcomes and impacts, not requirements!
Get the Product Owner Booklet!
Avoid scope creep!
And learn to scope projects around impacts and outcomes, not requirements!
Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and
TRANSFORM
The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and
TRANSFORM
The way your team works
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!
Ali is an experienced and accomplished Independent Agile Coach, Trainer and Scrum Master focused on supporting organizations and teams in the application of Agile values and principles to deliver quality and value.
As an Agile practitioner, Miguel’s passion is to delight customers using Agile practices and Lean methodologies in development teams, to explore the best alternatives to deliver in an iterative and incremental way, with a continuous value of flow, as fast as possible, and with innovative solutions. He does that by focusing on high performance teams and happiness at work.
Marcus is the author of 
