Listening, taking notes and asking questions are the tools that Gitte uses to understand that system conditions that affect the teams that she works with. Look at who talks to whom, who eats alone, how each team member reacts to each other. How to get people to talk? Create the spaces for conversation to happen, like watercoolers, coffee machines, etc.
About Gitte Klitgaard
Gitte is a very pragmatic world-changer. She wants to make the world a better place today, not tomorrow. She’s also very experienced agile coach and regular speaker. But here’s the punch line: she talks about things that no one else talks about. She lives by the mantra “why try to fit in when you were born to stand out?” and she says that her best coaching tools are listening and making people think. You link with Gitte Klitgaard on LinkedIn, and connect with Gitte Klitgaard on twitter.
Success for a scrum master is when people start to take responsibility for their work, and collaborate to get problems solved. Gitte also mentions the BIG MISUNDERSTANDING in the idea of cross-functional teams. We discuss the book: Flow by Csikszentmihalyi.
About Gitte Klitgaard
Gitte is a very pragmatic world-changer. She wants to make the world a better place today, not tomorrow. She’s also very experienced agile coach and regular speaker. But here’s the punch line: she talks about things that no one else talks about. She lives by the mantra “why try to fit in when you were born to stand out?” and she says that her best coaching tools are listening and making people think. You link with Gitte Klitgaard on LinkedIn, and connect with Gitte Klitgaard on twitter.
How do you hire an entire team? How to cope with different personalities? What to do about the coaches and Scrum Masters that turn into process police? These are just some of the questions we discuss in this episode.
About Gitte Klitgaard
Gitte is a very pragmatic world-changer. She wants to make the world a better place today, not tomorrow. She’s also very experienced agile coach and regular speaker. But here’s the punch line: she talks about things that no one else talks about. She lives by the mantra “why try to fit in when you were born to stand out?” and she says that her best coaching tools are listening and making people think. You link with Gitte Klitgaard on LinkedIn, and connect with Gitte Klitgaard on twitter.
Gitte explains why teams sometimes forget to think and they that is a self-destruction pattern. Being agile requires us to be flexible, and when we stop thinking the best we can do is follow orders. Asking questions and being ready to sit back and listen helps us bring the thinking pattern to our team’s day-to-day work.
About Gitte Klitgaard
Gitte is a very pragmatic world-changer. She wants to make the world a better place today, not tomorrow. She’s also very experienced agile coach and regular speaker. But here’s the punch line: she talks about things that no one else talks about. She lives by the mantra “why try to fit in when you were born to stand out?” and she says that her best coaching tools are listening and making people think. You link with Gitte Klitgaard on LinkedIn, and connect with Gitte Klitgaard on twitter.
In this Episode we explore Leadership, what it means, and why it is such an important discipline for Scrum Masters. Sean is an officer in the Canadian army reserves, turned Agile Coach. He shares with us what he learned about leading teams in his military career. How those lessons apply to knowledge work, and how to develop our Leadership skills. In the armed forces, we look at leaders as someone who will be with us in harms way. To be able to function effectively as teams, leaders need to learn to work with teams in a manner that builds trust and empathy. Scrum Masters can learn a lot from how that is achieved in high-pressure situations. The book mentioned on the topic of Trust: The 5 Dysfunctions of a team by Lencioni, includes many examples and practices on how we can help build trust within our teams. We also refer to Turn the Ship Around by Marquette, a book dedicated to explore the topic of leadership filled with lessons for Scrum Masters. We also discuss what it means to be a successful leader, and review some of the Agile Manifesto principles that bear directly on leadership, and the practice of that discipline.
We are temporary stewards of our profession Sean helps us to challenge our personal visions of leadership, what it means for our profession, and how it should influence our actions. “What type of organization do you want to build?”, Sean asks. To help us develop our own understanding and vision of leadership Sean recommends 3 books:
Sean is an Enterprise Agile Coach with IHS Global. He has been involved with agile development for 8 years as a developer, product owner, and agile coach. Prior to his exposure to agile development Sean spent 13 years in the Canadian Army. In fact, Sean is known to point out that the Army is far more agile than most people think. That background in the Canadian Army influenced his view of Leadership and the role of Leadership in creating and developing great teams. You can connect with Sean Dunn on LinkedIn, check out Sean Dunn on the Scrum Alliance or email him at sean.dunn@ihs.com
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