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Andrew Mitchell: From Facilitator to Empowerer, The Journey of an Effective Scrum Master

In this episode, Andrew shares that success is achieved when the Scrum Master can gradually step back and allow the team to navigate Agile events independently. This includes team members reminding each other of Agile values, active participation without the Scrum Master’s constant input, and the ability to carry out refinement meetings and handle customer interactions without heavy reliance on the Scrum Master. Avoiding unhealthy conflicts and not making decisions on behalf of the team are key aspects. Conducting team happiness surveys is recommended to gauge team dynamics. Overall, a successful Scrum Master empowers the team and fosters autonomous decision-making.

Featured Retrospective Format for the Week: Survey the team to create insights ahead of the retrospective and tailor the retrospective for what the team needs

In this segment, Andrew discusses his favorite retrospective format, which is always “the one that works best for the team” at that time. He shares that a colleague started surveying the team by asking a few questions. The survey is conducted two days before the end of the sprint, allowing team members to think about their answers in advance. This approach generates great conversations during the retrospective and helps facilitate meaningful discussions. Andrew emphasizes that this format leads to valuable exchanges and contributes to the overall effectiveness of the retrospective.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Andrew Mitchell

Andrew prioritizes people when building products, aiming for happy and engaged employees who create great products and serve customers well. He emphasizes trust, psychological safety, servant leadership, and believes Scrum is the best framework to achieve these goals.

He was also a host of the Product Owner Summit 2023, where we collaborated.

You can link with Andrew Mitchell on LinkedIn.

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works