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Paula Dunne: The conditions that create bad Product Owners

The Great Product Owner: Repetition as a communication strategy for Product Owners

This Product Owner was very clear in their communication with the team and stakeholders. The PO was able to regularly and consistently share their Vision for the product, the long term plan and their ambition. The PO understood that repetition was part of the communication strategy!

In this segment, we also talk about the Scrum Master – PO relationship, and how important it is to continuously work on that. To support you with the Scrum Master – PO relationship, we’ve developed a course you can take at your own pace. This course focuses on concrete aspects of coaching with PO’s that Scrum Masters must be aware of. You can find out more about that e-course at bit.ly/coachyourpo.

The Bad Product Owner: The conditions that create bad Product Owners

As Scrum Masters, we must be aware that Product Owners are not “bad” on purpose. Paula suggests that, if we find a bad PO, we look beyond the PO and understand what are the circumstances, or the missing knowledge that may be causing that outcome. Paula suggests we ask: “what are the Product Owner being asked to do?”, “are priorities clear for the Product Owner themselves?”. In this segment, we also discuss metrics, and how the metrics we have in our organization may help (or not) the PO’s.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Paula Dunne

Paula is an Agile Coach with experience in large organization Agile adoption as well as in coaching product owners.

You can link with Paula Dunne on LinkedIn.

Pedro Silva: Learning to grow trust within an Agile team

When Pedro joined this team, he noticed that the team members did not try to include a new team member in their conversation. Although sometimes this pattern is subtle, in this team it was an obvious lack of inclusivity in the team’s approach to communication: they did not use a language that the new team member would understand! Listen in to hear the critical lessons Pedro learned about inclusivity in Agile teams!

Featured Book of the Week: The Speed Of Trust by Stephen Covey

In The Speed Of Trust by Stephen Covey, Pedro found a clear manual on how to focus on building trust within an Agile team, and with stakeholders. He shares one of the key lessons, that trust has many different aspects that we don’t often consider. Listen in to learn how trust can change depending on the relationship and the context.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Pedro Silva

Pedro considers himself a Scrum Master supporting software development teams while keeping his focus on their growth towards the efficient delivery of value, while having a blast.

You can link with Pedro Silva on LinkedIn.

Shaun Bradshaw: The technique that quickly moves a Scrum team from mini-waterfall, to true Scrum

Shaun was working with a team that was consistently failing to meet their Sprint commitments. At first glance, the team was doing everything right, the Product Owner was present and supportive. After a few failed attempts, Shaun decided to “visualize” how the team worked, by asking them to plan out a Sprint on the board. Through this technique, Shaun finally realized that the team was working as if they used Waterfall, even if they were just planning the Sprint. That insight changed the team, and changed Shaun’s approach to coaching that team! Listen in to learn how!

Featured Book of the Week: Predictably irrational by Dan Ariely

In Predictably irrational by Dan Ariely, Shaun found an explanation for some of the confusing observations he had made as a Scrum Master. It helped him understand that, even if some behaviors appear irrational, they can be predictable once we have the right models in mind.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Shaun Bradshaw

Shaun is a founder and principal of Zenergy Technologies, a modern software delivery solutions firm that specializes in Agile, DevOps, Quality, and Automation. Shaun’s background in QA, testing, and metrics has played an important role in his work as an Agile consultant since he joined the community in 2008.

You can link with Shaun Bradshaw on LinkedIn and connect with Shaun Bradshaw on Twitter. You can also follow Shaun Bradshaw’s blog at the Zenergy Technologies site.

Robbie Ross: The anti-patterns in Scrum teams that focus on velocity

Very often teams compare themselves to other teams. Even when successful, the comparison is inevitable, and sometimes even pushed/fostered by stakeholders. Robbie shares a story of a team that got stuck in the comparison of velocity with another team. And even if the team was working great, they were still trying to “achieve” the same number of story points that the other team was doing. Even when asked not to focus on the number, the team worked on getting their velocity higher, and higher, but not because they were working better, just because they were assigning more story points to the same work! In this episode, we discuss this and other anti-patterns that emerge when teams start focusing on the velocity, rather than the impact of the work they have ahead.

Featured Book of the Week: Scrum, the art of doing twice the work in half the time by Sutherland

In Scrum: The Art of Doing Twice the Work in Half the Time,  by Sutherland Robbie found an inspiring book that helped him find the Scrum Master career. He describes the book as filled with solutions and valuable even for people with significant experience!

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Robbie Ross

Robbie is an Agile Practice Manager at Jumar Technology with a passion for working with and empowering teams to foster an Agile environment at scale. He’s also a Certified Scrum Master, Kanban practitioner and Agile community member helping teams release their genuine potential to deliver value. Quite a career shift since completing a Sports Science degree at University.

You can link with Robbie Ross on LinkedIn and connect with Robbie Ross on Twitter.

Salvatore Rinaldo: When helping a Scrum team is unable to stick to a Sprint plan, look outside the team

Salvatore was working in a startup with a team that, on paper, was a star team. However, when he started to observe how they worked, he noticed that the team was rarely sticking to what they had planned for the Sprint, and even the PO was at a loss on how to help the team stay on track and focus on what they had planned. In this segment, we refer to Cost of Delay, one of the topics discussed in The Principles of Product Development Flow, and share some tips on how to help a team that is stuck in this situation.

Featured Book of the Week: The Goal by Elyahu Goldratt

In The Goal: A Process of Ongoing Improvement by Eliyahu Goldratt, Salvatore found the principles behind lean thinking as well as a model that helped him in his work as a Scrum Master. The Goal is a book where Theory Of Constraints is introduced to a business focused audience concerned with improving the performance of their businesses. In this segment, we also refer to The Principles of Product Development Flow: Second Generation Lean Product Development by Don Reinertsen, which helped Salvatore understand how the flow of work can be investigated and improved in organizations.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Salvatore Rinaldo

Salvatore is an Agile Coach and Scrum Master based in London. His background is in telecommunications and software engineering. For the past 7 years, Salvatore has been helping organizations leverage Lean, agile, Flow principles and system thinking to achieve better business agility.

You can link with Salvatore Rinaldo on LinkedIn.

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works