Kyla MacDonald: Measuring the impact of a team of Agile Coaches

Kyla was working with a team of coaches, and they defined their vision as “We exist to support teams to deliver more value, more frequently with more ease and more delight”. This helped them accept that they were always there to push the teams forward and then again move forward. To ensure they kept themselves accountable, they needed to keep score for themselves as a team of coaches. Listen in to learn how they measured themselves and the impact they had on the teams they worked with.

Featured Retrospective Format for the Week: The 3 V’s

Kyla shares the 3V’s format, where the team discusses Value, Velocity and Vitality! This format helped her introduce the concept of fulfillment and how the work we do has many dimensions. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Kyla MacDonald

Kyla imagines a world where the talk at Friday drinks is all about the great things we achieved in the week, what we learned, and what we can try next. As she puts it, people who find satisfaction, meaning, fun, and growth in their work, will naturally be in a better position to find the same in their home life. The thing that excites Kyla the most about agile is how concepts and principles apply to any and every area of your life. Which for her is running, paragliding and life on her hobby farm (they call it a lifestyle block in NZ).

You can link with Kyla MacDonald on LinkedIn and connect with Kyla MacDonald on Twitter.

Philip Rogers: How to measure Scrum team happiness and team satisfaction

When we try to assess our impact and success as Scrum Masters, we can look at team happiness and satisfaction. Measuring those will help us assess our impact, and there are simple ways to do it. In this episode, we talk about the Niko Niko Calendar (the Niko Niko Calendar has been previously discussed also in other episodes) and the ideas from the Spotify Health Check approach.

Featured Retrospective From for the Week: Pick Discussion Questions

Philip shares with us a format that can be set up relatively quickly and focuses on helping the team get started with a productive discussion on some of the most pressing topics for them. Philip shares some of the questions he uses when starting this kind of retrospective, and suggests we use a Futurespective to help teams gain fresh insights on their approach to work. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Philip Rogers

Phil is a father of four children and a volunteer paleontologist at the Smithsonian National Museum of Natural History. He is also an “agile whisperer” (coach) who has worked with scores of teams in the spirit of continuous learning, continuous improvement, and simply finding creative ways to collaborate and have fun in the workplace.

You can link with Philip Rogers on LinkedIn and connect with Philip Rogers on Twitter.

Evelien Acun-Roos: Happiness and Business Value, the focus for a success conversation

Evelien focuses on the Happiness metric as well as business value to help her understand where the team and Product Owner are in their journey to success. By having the business value discussed during the retrospective and during Sprint planning she tries to focus the team on having an impact, and helps clarify what the PO wants to deliver. 

Featured Retrospective Format for the Week: The 4 L’s retrospective

Evelien shares the 4 L’s retrospective and how she changes the “Loved” square to focus on appreciating and thanking someone in the team for something they did. This helps us teach team members to compliment each other and creates positive energy in the retrospective. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Evelien Acun-Roos

Evelien Acun-Roos is an experienced Agile Trainer at Xebia Academy, Professional Scrum Trainer at Scrum.org and a Certified Trainer for “Training from the Back of the Room”.

You can link with Evelien Acun-Roos on LinkedIn and connect with Evelien Acun-Roos on Twitter.

Wouter Gheysen: Scrum team success from many different perspectives

Success can have many different perspectives. We start this episode, discussing how those perspectives affect how we define and measure success with the teams we work with. And Wouter asks an important question, we should all think about: “What do you do that brings success to the team you work with?”

Featured Retrospective Format for the Week: The Sailboat Retrospective

Even if he uses many different retrospective formats, the first retrospective format that Wouter uses with a new team is The Sailboat Retrospective. For many teams, this format is something new, that helps them feel engaged with the retrospective. The use of metaphor and drawing can also engage the team, and help the team discuss difficult problems that would otherwise be difficult to approach.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Wouter Gheysen

Wouter is a creative generalist with a broad area of interest beyond agility, a focus on people, and working with teams. He is a coach, guide and life long learner with a keen interest in facilitation, design thinking and systemic coaching.

You can link with Wouter Gheysen on LinkedIn and connect with Wouter Gheysen on Twitter

Kamal Hans: How Scrum Masters help teams succeed, building a learning team

Scrum Masters are there to help the team learn. Therefore, when we think about success for Scrum Masters, we need to look at what we have helped the team learn with our presence. But this brings a challenge, as Scrum Masters, we must help the team make time for learning. The team’s goal is not only to “code”, it’s to learn and improve over time, both on the “coding” but also other aspects (like being more customer-centric). 

Featured Retrospective Format for the Week: The 4 L’s, I Long for, I Learned, I Liked, I Lacked

The 4 L’s format, which was mentioned in a previous episode, is all about learning. With the “Like” question, we help create empathy, with “lacked/longed for” we explore what the team was missing, and with the “learned” question we help transform mistakes into hopeful lessons for the team.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Kamal Hans

Kamal Hans believes people are capable of incredible things if they have the support they need. He is at his best when he gets to connect people with each other and their vision, create a structure of support, build a system to achieve their goals to accomplish bigger things than themselves. As an Agile Coach and disciplined facilitator, he has worked with global organizations like Ericsson, and Bose to name a few. 

You can link with Kamal Hans on LinkedIn and connect with Kamal Hans on Twitter

Nagesh Sharma: 5 Success questions that Scrum Masters should ask themselves

What are some questions we can ask ourselves to assess the success of our work as Scrum Master? Nagesh shares his top questions, and how he uses those to improve on his own work.

Featured Retrospective Format for the Week: Wicked Questions format from Liberating Structures

The “Wicked Questions” format from Liberating Structures helps the team come up with creative solutions to the wicked problems they have to face. Nagesh shares some examples of what those questions could sound like, and how to introduce the format to the team.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Nagesh Sharma

Nagesh is a Professional Scrum Trainer by Scrum.org, He is Co-Founder & CEO of Flowsphere India. His mission drives him in increasing the joy and accomplishment people feel with agile ways of working. Nagesh is a Management 3.0 & collaboration Superpowers Facilitator. Trained more than 3000 people across the globe and an active speaker at various international conferences.

You can link with Nagesh Sharma on LinkedIn and connect with Nagesh Sharma on Twitter.

Rob Cooper: How Scrum Masters can adapt their definition of success to the team they work with

The Scrum Master role is not always easy to define, and in this episode, we discuss how that makes it hard to define success. Despite that, Rob shares his definition of success, and how he adapts his success definition to accommodate the situation of the team he works with. 

In this segment, we also refer to the idea/concept of Kaizen: Continuous Improvement.

Featured Retrospective Format for the Week: The Soup Technique

In this segment, we talk about several possible retrospective formats. We start by discussing Themed Retrospectives and how they can be effective for teams, and we end up tackling one of the biggest obstacles to getting value out of Agile Retrospectives: focusing on things outside the control of the team. We discuss “The Circles and Soup” technique by Diana Larsen, which helps teams focus on the obstacles they have control over, and reach out for help on the items they don’t have control over.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Rob Cooper

Rob is a Lead Agile Coach at Sainsbury’s, focusing on how the whole business uses Agility. Rob is an experienced Agile Coach at Enterprise, leadership, and team levels. In this career, he worked with change in organizations using a range of frameworks, including Scrum, Kanban, SAFe & LeSS approaches. He’s experienced in program & Project Management and has helped multiple teams transition from waterfall to Agile. 

You can link with Rob Cooper on LinkedIn

Susannah Chambers: Tips on assessing a Scrum team’s evolution over time

Can the team sustain the good practices they have in place? This is one of the questions that Susannah asks herself when assessing the impact of her work as a Scrum Master. She shares some tips that Scrum Masters can use to help the teams show if they are evolving in their Scrum and Agile journey. 

In this episode, we refer to the Personal Agility Movement

Featured Retrospective Format for the Week: The Spinal Tap themed retrospective

One underrepresented retrospective format is that of a film-themed retro. Susannah, a musician herself, shares how she uses scenes from the Spinal Tap movie to help spark reflection and conversation in Agile Retrospectives. Susannah reminds us that the laughing that comes from watching some of the scenes in that movie, relaxes people and helps with the sharing of experiences.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Susannah Chambers

Susannah seeks joy and empowers teams to articulate how they add value. She is a Certified ScrumMaster and Agile Team Coach for 3 software development teams for a major retailer. Susannah is also a Personal Agility Recognized Ambassador for the Personal Agility Institute and she helps people identify what really matters.

You can link with Susannah Chambers on LinkedIn and connect with Susannah Chambers on Twitter

Serge Huybrechts: “Start with the end in mind”, a Scrum Master mantra

Serge invites us to define at first what we want to see as the outcome of our work. With this “end” in mind, he suggests we are then ready to start measuring the impact of our work. As the team progresses towards that goal, we celebrate the small successes and focus on enabling the growth of the team. 

Featured Retrospective Format for the Week: The OSKAR method

The OSKAR coaching model is a solution-focused coaching approach that we can use when setting up our retrospectives. It’s a method that starts by helping the team focus on the outcome, the result of their improvement ideas, and walks through what they need to put in place to reach that outcome. Starting with the outcome or end-result as the goal for the team.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Serge Huybrechts

Serge is a Scrum Master, Agile coach, and trainer with a long background in IT Service Management. He considers himself a guide for continuous improvement where Agile, Scrum, and Kanban are the vehicles. Serge loves Agile because of its focus on people and learning resonates with him. 

He also calls himself a bulimic reader and very passionate about music.

You can link with Serge Huybrechts on LinkedIn

Ines Garcia: Two frameworks to evaluate Scrum team growth and effectiveness

Ines shares with us two frameworks that she applies to help her team as well as review the impact of her work as a Scrum Master. The first framework is that of Autonomy, Mastery and Purpose by Daniel Pink (from his book: Drive: The Surprising Truth About What Motivates Us). The second is a framework that Ines has developed and describes in this episode.

Featured Retrospective Format for the Week: Start/Stop/Continue with More/Less

This Start/Stop/Continue/More Of/Less Of Agile Retrospective format expands on a simple and focused format and helps Ines work with teams to get tangible outcomes and results from their retrospectives. In this segment, Ines also shares an extra tip (the “My Needs” card) that helps team members verbalize what they need to be able to perform. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Ines Garcia

Ines is an Agile Coach, a Certified Scrum Professional® (CSP-SM), and a Salesforce MVP. She focuses on helping organizations every day to become more Agile whilst delivering Salesforce technology. She consults, speaks, and trains in these arenas always with the end in mind of enabling an evolution (not revolution).

You can link with Ines Garcia on LinkedIn and connect with Ines Garcia on Twitter.

Check out Ines’ books on Amazon.