Alex Fürstenau on the importance of asking the right questions

How to measure success will depend on the person or people measuring. Alex prefers to focus on team happiness. His approach is to collect feedback through surveys he sends out regularly to team members and stakeholders.
We mention the book Nonviolent Communication by Marshall Rosenberg.

About Alex Fürstenau

Alex Fusternau scrum master toolbox podcast(1)When he was 12, his father bought him his first computer, a C64. The moment he saw characters appearing on the television was the moment when he knew he would do something with computers. Several years and a computer science study later that “dream” became true.
Alex quickly realized that the customers were not happy with our product. The first approach was to fix more of the requirements but it made things worse. During that time (around 2002) he thought “There has to be a better way” and he found several, among which was Agile.

You can link with Alex Füsternau on Linkedin, or connect with Alex Füsternau on Twitter. Alex also facilitates a regular meetup in Hamburg on the topic of Liberating Structures, for more on the meetup visit their meetup page.

Cliff Hazel on why targets are bad for your organization

Using metrics to sense what is going on may be useful for certain activities, but the moment they are perceived to be “targets” they easily get subverted and lead to cheating. John Seddon’s I Want You To Cheat is a great book about this topic, and Cliff explains his own view on the topic.

About Cliff Hazel

Cliff Hazel scrum master toolbox podcastCliff Hazel is a coach at Spotify who is trying to learn about how to build effective teams, and how we can create the conditions for them to thrive. His main interests are: Complexity and Systems, Visualisation and Information Radiators, Curiosity and Continuous Learning
You can link with Cliff Hazel on LinkedIn, connect with Cliff Hazel on Twitter and catch him in some conference near you.

Zuzi Sochova on how to bring self-organization to a team

What helps teams self-organize? What are the things that support, or prevent self-organization? Zuzi explains and guides us through her own model for self-organization and how we, as Scrum Masters can help teams reach a level where they self-organize.

About Zuzi Sochova

Zuzi help companies and individuals to be more successful. She teaches teams and their managers how to be more efficient, how to provide better quality and how to communicate and organize teams so that people have fun, they are motivated and have high commitment. Zuzi helps teams and managers find out how to handle customer relationship to help them improve customer satisfaction.
You can visit Zuzi’s website at: http://sochova.cz/, and link with Zuzi Sochova on LinkedIn, or connect with Zuzi Sochova on twitter, or your favorite conferece.

Jeff Campbell on the Mathematical Proof of Value for Scrum Masters

How can we prove the value we bring to organizations? He discuss the value metrics for Scrum Masters and how you can look at your work from the organization’s point of view. We also discuss the effectiveness of meetings and how that affects our own performance. We mention a research paper that explores the differences between stand-up and sit-down meetings, a must read for all Scrum Masters. Read the paper to know when each meeting format is the most appropriate (PDF link): The effects of stand-up and sit-down meeting formats on meeting outcomes.

About Jeff Campbell

Jeff is an Agile Coach who considers the discovery of Agile and Lean to be one of the most defining moments of his life, and considers helping others to improve their working life not to simply be a job, but a social responsibility. As an Agile Coach, he has worked with driving Agile transformations in organisations both small and large. He is one of the founding members of www.scrumbeers.com and an organiser of www.brewingagile.org in his spare time. He is also the author of an open source book called Actionable Agile Tools, where he explains how he uses 15 of the tools he uses in his daily work as a scrum master and agile coach.
You can link with Jeff Campbell on LinkedIn, and connect with Jeff Campbell on Twitter.

Dennis Wagner defines success for Scrum Masters with the help of 2 key tools

To define success for us as Scrum Masters we need to define also what it means not to succeed. Dennis defines what is failure, and uses 2 concrete tools to check the situation all the time. The tools are 5 Why’s and a simple powerful question: “how are we succeeding?”
Each of these tools tackles a different purpose that Dennis explains in this episode.

About Dennis Wagner

Dennis is an Agile Coach with a lot of experience in the technical side of software development. Dennis has worked with teams in different industries, is thinking of writing a book about continuous delivery (bug him if you want to know more), and he loves, really loves his work.
You can connect with Dennis Wagner on LinkedIn and XING, and you can connect with Dennis Wagner on Twitter.

Matthew Heusser on how a Scrum Master can contribute to organizational success beyond the team

A common answer to the success question on the podcast is “when I’m no longer needed”, but that isn’t a great career advancing answer. So we explore what happens after “I’m no longer needed”.

About Matthew Heusser

Matthew Heusser is the co-author of Save our Scrum, co-chair of the enterprise track at Agile2015, And he is also an author at CIO.com. Matt Software is a delivery consultant/writer and Collaborative software geek since before it was cool.
You can find Matthew Heusser on LinkedIn, and connect with Matthew Heusser on Twitter.

Gitte Klitgaard asks us to Listen to the System

Listening, taking notes and asking questions are the tools that Gitte uses to understand that system conditions that affect the teams that she works with. Look at who talks to whom, who eats alone, how each team member reacts to each other.
How to get people to talk? Create the spaces for conversation to happen, like watercoolers, coffee machines, etc.

About Gitte Klitgaard

Gitte is a very pragmatic world-changer. She wants to make the world a better place today, not tomorrow. She’s also very experienced agile coach and regular speaker. But here’s the punch line: she talks about things that no one else talks about. She lives by the mantra “why try to fit in when you were born to stand out?” and she says that her best coaching tools are listening and making people think.
You link with Gitte Klitgaard on LinkedIn, and connect with Gitte Klitgaard on twitter.

Gitte Klitgaard on collaboration and responsibility as patterns for Scrum Master Success

Success for a scrum master is when people start to take responsibility for their work, and collaborate to get problems solved. Gitte also mentions the BIG MISUNDERSTANDING in the idea of cross-functional teams. We discuss the book: Flow by Csikszentmihalyi.

About Gitte Klitgaard

Gitte is a very pragmatic world-changer. She wants to make the world a better place today, not tomorrow. She’s also very experienced agile coach and regular speaker. But here’s the punch line: she talks about things that no one else talks about. She lives by the mantra “why try to fit in when you were born to stand out?” and she says that her best coaching tools are listening and making people think.
You link with Gitte Klitgaard on LinkedIn, and connect with Gitte Klitgaard on twitter.

Daniel Hommel on why it matters that teams run experiments

There are many ways to look at success. Daniel chooses to look at it from the learning point of view. He wants to see teams learn, and run experiments. He mentions the book Lean Change Management by Jason Little as an inspiration for the experiment mindset. As Daniel puts it: being fast is good, but being able to change direction quickly is much better.

About Daniel Hommel

Daniel is a ScrumMaster and Agile Coach with a strong background in Software Engineering. His first touch point with Agility was starting to use the Extreme Programming practices in 2007. After some years of working more on the technical side in recent years his interest has shifted to facilitation, coaching, guiding continuous improvement and working with people in general. You can connect with Daniel Hommel on Twitter.

Natalie Warnert: the questions the team ask are your Success Metric

There are many ways to measure success, and it’s not easy to choose just one of them. Natalie chooses to focus on the questions that the team asks. Are they asking questions that challenge you? Are they asking questions that make you feel uncomfortable? Natalie also suggests you focus on how your own questions make you feel. The job of the Scrum Master is not easy, and the questions we ask are supposed to be a critical part of our job. HOw many uncomfortable conversations did you have last week?

About Natalie Warnert

As a developer turned Agile coach, Natalie Warnert understands and embraces what it takes to build great products. Natalie focuses teams on embracing Agile values to build the right product and build the product right. Natalie is currently coaching the Cart/Checkout teams for Best Buy Dotcom and recently earned her Master of Arts degree in Organizational Leadership and Strategic Management.
You can link with Natalie Warnert on LinkedIn, connect with Natalie Warnert on Twitter, read her blog at nataliewarnert.com, and visit her project page Women in Agile.

Get The Booklet!
How to deliver on time and eliminate scope creep By scoping projects around outcomes and impacts, not requirements!
Get the Product Owner Booklet!
Avoid scope creep! And learn to scope projects around impacts and outcomes, not requirements!
Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works