Pratik Dahule: How to help a Product Owner bring the right amount of work to a Scrum team

The Great Product Owner: Present and thorough, two great PO qualities

This Product Owner had the customer and end users in mind, and was very thorough in their preparation of the stories. The PO was present at all times and helped the team during refinement. This helped the team understand the scope, and break down enough the stories and epics they had to work on. 

The Bad Product Owner: How to help a PO bring the right amount of work to a team

When Product Owners force teams to take on more work, that’s never a good sign. And this PO was no exception to that rule. Additionally, the PO seemed unaware of how much they had already asked the team to take on, leading the team to burn out, and to have quality problems. Pratik understood that this anti-pattern had to stop, and he explains how he helped the PO and the stakeholders to find a new way of working with the team. In this segment, we also refer to User Story Mapping, a technique all Scrum Masters should bring to their work!

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn

Samet Ulutas: The many anti-patterns that develop when people are forced to take on the PO role

The Great Product Owner: Developing great networks with stakeholders

Great Product Owners know their product backlog back and forth, and develop great networks within the organization that help solve the critical problems, and answer questions for themselves and the teams they work with. This particular PO also made a point of being available for the team when the teams needed them, and met regularly with stakeholders 1-on-1. 

In this segment, we talk about User Story Mapping, and Impact Mapping

The Bad Product Owner: The many anti-patterns that develop when people are forced to take on the PO role

This Product Owner did not want to take on that role, they were forced to take it, and acted mostly like a Backlog secretary. By stepping back due to other responsibilities, this PO left the team to their own devices, and was mostly absent when the team needed them. 

And this was just the start, listen in to learn about the many anti-patterns that develop when people are forced to take on the PO role. 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Samet Ulutas

Samet has been working as an Agile Coach for more than 3 years and coached 35+ different teams until now. Samet has plenty of experience dealing with difficulties of an Agile Transformation, including being to witness the Agile Transformation of the largest private bank in Turkey from the beginning. Samet is also the co-owner of “Be Agile Stay Agile” YouTube channel. 

You can link with Samet Ulutas on LinkedIn and connect with Samet Ulutas on Twitter.

Maximilian Dazer: Fighting Conway’s law, an Agile story we all should learn

Max worked with a team that was composed of team members from two previous teams. As he joined in the role of the Scrum Master, he started noticing that the team members did not focus on collaboration, but rather on single, individually assigned tasks (listen in to learn about how you can detect if your team is falling prey to the same anti-pattern). This way of working was causing delays, and slowing down the team because of the many handovers necessary. In this episode, the Scrum Master can help the team understand the anti-pattern, and help teams get out of the silo-thinking. In this episode we refer to Conway’s Law, an empirical observation and statement by Mel Conway that helps us understand why organizations and software end up mirroring each other: “if you have a 3 team compiler organization, you end up with a 3-pass compiler”.

Featured Book of the Week: User Story Mapping by Jeff Patton

User Story Mapping by Jeff Patton helped Max understand many critical aspects of applying Agile to the requirements/definition of the product. He learned about how the Backlog could be different than a simple list of requirements/user stories, and how User Stories are meant to be used. 

Jeff Patton has been a previous guest on the Scrum Master Toolbox Podcast.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Maximilian Dazer

Maximilian’s goal is to drive change from the bottom. For every team he creates a vision and tries to get them on board to pursue the change together. Maximilian wants to free people from the micromanagement-hell version of “scrum”.

You can link with Maximilian Dazer on LinkedIn.

Med Marouane Ajraoui: From collaborator to bossy, the Product Owner attitude spectrum to look out for

The attitude that the PO exhibits will fundamentally affect their effectiveness in the role, and in this episode, we explore 2 contrasting attitudes in the PO role.

The Great Product Owner: The great Collaborator

A great Product Owner is able to collaborate with the teams and the stakeholders, through their listening skills and ability to communicate ideas and why they matter for the product and the customer. Another great asset for a Product Owner is to be able to understand and evaluate technical debt together with the team. Finally, we talk about how great teams have the PO inside, and as a key part of the team.

The Bad Product Owner: The bossy PO

In this segment, we talk about how PO’s sometimes take a “bossy” perspective and are not able to understand their role. They might think they are “the boss”, and can just give orders to the team. In this segment, we also discuss the concept of the “product team”, as opposed to having the product focus only in the PO role.

We refer to the book User Story Mapping by Jeff Patton.

Are you having trouble helping the teamwork well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Med Marouane Ajraoui

Med Marouane Ajraoui enjoys practicing AIKIDO while helping individuals, teams, and organizations embrace the agile mindset. He is from Morocco but has lived in several countries, and he enjoys being a “citizen of the world”. He is the founder of Agile Africa, an NGO for disseminating Agile culture in Africa. He is also the CEO and founder of JediSquad, an international firm that supports developing Eco Agile businesses and meaningful digital products.

You can link with Med Marouane Ajraoui on LinkedIn

BONUS: #NoEstimates in practice, interview with the Runtastic app team

In this episode, we interview Andre, Fabian and Aleksandar, team members at one of the Runtastic App teams. At the time of recording, they had 5 months of experience with #NoEstimates at the team level, and that led us to explore how they applied #NoEstimates; what prompted them to change their way of working; and many other practical questions related to the use of #NoEstimates approaches in their product development work.

The path to #NoEstimates

Continue reading BONUS: #NoEstimates in practice, interview with the Runtastic app team

Sami Prentice: How to help Product Owners that don’t want help

From the PO who is too busy to ask for help, to the PO that works hard to get the team and the stakeholders to interact. We explore two contrasting patterns of the PO role and discuss how Scrum Masters can help the PO’s succeed, and accept help from others.

The Great Product Owner: Involving stakeholders that can help the team

Great Product Owners often focus on helping the team benefit from the knowledge and experience that stakeholders can bring to the team. In this episode, we learn about a PO that was focused on creating collaboration between team and stakeholders, as well taking the time to work together with the team to create a shared understanding of the product and the Vision for the team. 

In this segment, we refer to the User Story Mapping technique popularized by Jeff Patton. Here is the User Story Mapping hands-on facilitator guide if you want to start using that technique at work. 

The Bad Product Owner: The PO who didn’t want any help

Sometimes we work with Product Owners that don’t want any help but are too busy to fully fulfill the requirements of the role. That’s never an easy situation for the team or the Scrum Master. Sami reminds us that we can take advantage of the PO being busy, and start offering help in certain tasks. Building trust with the PO is then a critical focus for Scrum Masters, and Sami shares her tips on how to build that relationship.

In this segment, we refer to Module 02 (How Scrum Masters can onboard a new or beginner Product Owner) of the Coach Your Product Owner course, and how that can help you start a positive collaboration with your Product Owner. The course is available here: bit.ly/coachyourpo.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Sami Prentice

Sami is a Scrum Master in Denver, Colorado. She used to work in the beer industry before making the switch to Scrum Master and she is passionate about facilitating awesome meetings that don’t suck. 

You can link with Sami Prentice on LinkedIn.

BONUS: Jeff Patton shares his view on the Product Owner role, and what Scrum Masters can do to help

In this episode, we explore some of the critical lessons Jeff learned in his own career as a Product Owner. We review the missing aspects in most Product Owner role implementations and discuss the tools that have helped Jeff as a Product Owner first, and later his students.

The first steps of Jeff’s journey as a Product Owner

Read on for the detailed show notes, and all the links

Continue reading BONUS: Jeff Patton shares his view on the Product Owner role, and what Scrum Masters can do to help

Kathy Andersen on mapping how a Story gets developed and what we can learn from that

In retrospectives with the team we are looking for improvement opportunities. And often the team members will already have ideas about how to improve the ways of working. But sometimes we need to look for improvement opportunities, and the “The Story of a User Story” retrospective we talk about in this episode may help you find the things that need to change.

Listen in to learn what gaps the team uncovered, and how Kathy and the team recovered from a painful story delivery.

About Kathy Andersen

Kathy works as a Scrum Master with a team implementing a billing management system for a company called Hudl. Hudl is headquartered in Lincoln, Nebraska and provides video review and performance analysis tools for coaches and athletes to review game footage and improve team play. Kathy took an uncommon route to the software world, and since then she has had the luck of working on a diverse set of projects and teams. You’ll find her speaking at conferences and participating in the agile community.

You can link with Kathy Andersen on LinkedIn and connect with Kathy Andersen on Twitter.

 

Marc Löffler: A happy customer is the ultimate success metric for Scrum Masters

Involving the customer is one of the key aspects of building the path towards an agile product development environment. There are many types of customers, and we discuss how to involve some of the most common types of customers. Marc also suggests some tools, like Story Mapping, that you can use to work directly with customers and create a shared understanding of the ultimate goal.

About Marc Löffler

Marc’s passion is to help teams implementing agile frameworks like Scrum and XP and to transform our world of work. Marc loves to help teams, that are struggling with agile transitions, to overcome dysfunctional behaviour. He loves to generate new insights by approaching common problems from the other side and trying to deliberately make havoc of the process.
You can connect with Marc Löffler on Twitter, and link with Marc Löffler on LinkedIn.
He hosts a Blog in English and another blog in German.

Jeremy Jarrell explains the true meaning of incremental delivery

Incremental delivery is a buzzword in the Agile lingo. It is very often used, but seldom defined. Jeremy explains what incremental really means, and gives us an insight about the far-reaching benefits for those that take his definition to heart.
In this book we refer to the book User Story Mapping by Jeff Patton.

About Jeremy Jarrell

Jeremy Jarrell is an agile coach and author who helps teams get better at doing what they love. He is heavily involved in the technology community, both as a highly rated speaker as well as a syndicated author whose articles and videos have appeared on numerous popular websites.
You can connect with Jeremy Jarrell on twitter, and link with Jeremy Jarrell on LinkedIn. Jeremy’s web-site is at www.jeremyjarrell.com.
Jeremy’s latest video course, Agile Release Planning, is available now from FrontRowAgile.com.

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