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Seye Kuyinu: Effective Agile Coaching, Building Contextual Understanding Beyond Scrum Guides

In this episode, Seye discusses a common anti-pattern that scrum masters can fall into, which involves not recognizing the distinction between Scrum practices and real-world situations. The organization Seye was working at had embraced Agile methodologies. However, Seye found some Agile adoption  issues like never ending meetings, one-hour daily standups, and conflicts during sprint planning. Seye suggests refraining from commanding the team and emphasizes the importance of not imposing the daily stand-up. He reflects on his own experience of lacking context and merely following the Scrum guide. To address this, we discuss forming coaching agreements with teams to ensure mutual understanding and effective implementation of Agile principles. Seye underscores the need for practical adaptation rather than rigid adherence.

In this episode, we also refer to Holacracy, and the book Getting Things Done by David Allen.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Seye Kuyinu

Seye has been a Scrum Master for about a decade now. He first connected to Agile, frustrated with the lack of adequate communication that plagues traditional complex projects. He finds People and Interactions over Processes & Tools cannot be overstated, while seeing that everything is a fractal- our individual, team, organization and societal challenges are the very same. The solution in every layer is the same- an understanding of ONENESS!

You can link with Seye Kuyinu on LinkedIn and connect with Seye Kuyinu on Twitter.

Khwezi Mputa: The Product Owner that knew how to collaborate with the Agile team

The Great Product Owner: The PO that knew how to collaborate with the team

In this segment, Khwezi highlights an exceptional Product Owner (PO) she collaborated with. The PO possessed a deep understanding of the product’s market, customers, and business context, enabling her to continuously update the product effectively. She exhibited excellent teamwork despite the distributed nature of the team, showing awareness of diverse cultures. Her proficiency in user story mapping facilitated smoother processes, including onboarding new team members. Overall, the PO’s comprehensive grasp of the product’s ecosystem and her collaborative skills stood out as instrumental in driving the team’s success.

The Bad Product Owner: The Unavailable and Bossy PO

While POs typically hold respected roles with authority over the product backlog, some misuse this status, behaving as if superior to the team. Often from management, such POs pose various challenges, including not being available often enough when the teams need their presence. Scrum Masters play a role in educating POs, advising team lift-offs to define roles, and coaching the POs to be active team participants. Khwezi emphasizes the Scrum Master’s mediation role, and we discuss the “Coach Your PO e-course” which aims to help Scrum Masters have an effective PO collaboration.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Khwezi Mputa

Khwezi is an experienced Agile coach, trainer, and IT professional since 2008. With diverse roles like Scrum Master, Agile Project Manager, and Business Analyst, she’s active in the Agile community, promoting diversity. Passionate about teaching, she empowers individuals and organizations to reach their full potential through coaching and mentoring.

You can link with Khwezi Mputa on LinkedIn.

Khwezi Mputa: Visualizing Success And Coaching With Impact, With The Help Of A Coaching Backlog

In this episode, Khwezi emphasizes empowering teams over personal recognition. She highlights the importance of informing and involving stakeholders and sponsors, using a coaching backlog as a valuable tool. This backlog aids in feedback provision, achievement tracking, and maintaining focus. It also visually represents the team’s journey. Khwezi acknowledges the challenge of conveying intangible scrum master efforts to sponsors and recommends visual tools like MURAL for clarity. Her insights encourage fostering empowerment and sharing impact beyond tangible metrics, reflecting her holistic approach to effective scrum mastering.

Featured Retrospective Format for the Week: The Movie Critic Retrospective

In the episode, Khwezi introduces “The Movie Critic” retrospective, a creative approach to retrospectives using movies. By asking the team to liken their experience to a movie genre, such as action or drama, they delve into struggles and reasons behind their choices. The question “do you recommend this movie?” prompts reflection. Utilizing tools like MURAL enhances the process, and Khwezi advises encouraging additional sharing to ensure comprehensive insights are captured. This cinematic retrospective technique offers an engaging way to explore team challenges and insights collaboratively.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Khwezi Mputa

Khwezi is an experienced Agile coach, trainer, and IT professional since 2008. With diverse roles like Scrum Master, Agile Project Manager, and Business Analyst, she’s active in the Agile community, promoting diversity. Passionate about teaching, she empowers individuals and organizations to reach their full potential through coaching and mentoring.

You can link with Khwezi Mputa on LinkedIn.

Khwezi Mputa: Breaking Down Dysfunctional Dynamics between a Scrum team and their Product Owner

In this episode, Khwezi discusses a challenging team scenario where great individuals struggled due to high-pressure dynamics and dysfunctional patterns. The Product Owner lacked decision-making authority, leading to delayed information and a proxy PO situation. This pressure caused scope creep and hindered technical debt management. Khwezi highlighted the importance of empowering the team to push back against excessive demands, coaching the PO to engage stakeholders effectively, and ensuring the right person fills the PO role. Addressing these issues was crucial for improving the product and fostering a healthier team dynamic.

If you need to support your Product Owner, we’ve created a course for you. You can access the Coach Your PO e-course here.

Featured Book of the Week: Coaching Agile Teams by Lyssa Adkins

In this segment, Khwezi shares her recommended book, “Coaching Agile Teams” by Lyssa Adkins, which played a pivotal role in her self-improvement journey as a scrum master. This book provided valuable insights into guiding teams toward high performance. Khwezi emphasized using the Agile coaching competency framework and suggested self-assessment based on it. This framework led her to discover additional paths for growth. The book also highlighted the importance of exploring diverse topics to enhance skills. She mentioned the “Periodic Table of Scrum Master’s Competencies” as a useful resource for understanding various skills enhancement facets.

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Khwezi Mputa

Khwezi is an experienced Agile coach, trainer, and IT professional since 2008. With diverse roles like Scrum Master, Agile Project Manager, and Business Analyst, she’s active in the Agile community, promoting diversity. Passionate about teaching, she empowers individuals and organizations to reach their full potential through coaching and mentoring.

You can link with Kwhezi Mputa on LinkedIn.

Zach Stone: Stakeholder Turbulence in Agile And Their Impact On Team Morale

In this episode, Zach reflects on his impatience and passion for the change process in Agile. He discusses a challenging scenario involving two conflicting stakeholders with differing product ideas. The stakeholders’ heated conflicts escalated, impacting team morale. Zach initially focused on the team rather than addressing the stakeholder conflict directly. He suggests bringing stakeholders together to discuss the situation, emphasizing the importance of early conflict resolution. Zach also highlights the significance of observing and validating team dynamics, as well as addressing conflict promptly to prevent further disruptions. He acknowledges an anti-pattern of fear and emphasizes proactively engaging with stakeholders for better outcomes.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Zach Stone

Zach has worked as a process facilitator for over 17 years, as a specialist in behavioral science. He co-founded a firm that uses techniques to rebuild war zones  for organizational dynamics. He has been an agilist for the past 7 years and was recently a speaker at the Global Scrum Conference. He lives in Santa Fe with his Wife and spends his time exploring canyons and trails.

You can link with Zach Stone on LinkedIn.

Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
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