Robert shares a story about what happens when teams lack management support and the right environment to succeed. He emphasizes the importance of 1-on-1 conversations, addressing individual resistance, and focusing on what can be changed. Slowly building the right environment for our teams – Robert explains how – is how we help them succeed!
Featured Book of the Week: Crucial Conversations by Joseph Grenny et al.
Robert recommends Crucial Conversations, which offers practical tools for handling high-stakes conversations in both personal and professional contexts. As facilitators, Scrum Masters can use this book to address situations where team members feel threatened, fostering better communication and collaboration.
🔥 In the ruthless world of fintech, success isn’t just about innovation—it’s about coaching! 🔥
Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people.
🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue.
About Robert Finan
Robert has been working in IT for over 25 years, with the last decade spent deeply engaged in “messy” real-world Agile transformations. He documents his experiences in the Agile Drill Sergeant webcomic.
You can link with Robert Finan on LinkedIn.
Ramya is an Enterprise Agile Coach from India who focuses on organizational growth and agility through human-centric coaching. She co-hosts two podcasts: 
Gosia has worked in IT since 2013, starting as a manual tester and moving into QA, project management, and scrum mastery. Her passion lies in sharing agile knowledge and supporting start-ups in building strong, agile cultures. She is experienced in Scrum, Kanban, NEXUS, and Lean, and is a certified Professional Kanban Trainer.
Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy 
Kevin is the lead scrum master at Domestic and General, with 10 years’ experience in project management before moving into scrum mastery. He now heads up a team of scrum masters, whilst continuing to support his own squads. Kevin believes scrum masters need to focus on self-improvement to turbocharge their ability to better support teams and the wider business on the journey to effectiveness.
As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? 