The Great Product Owner: The Chief Clarity Officer, providing clarity and decisions when needed
Great PO’s are able to influence, without being seen as “the boss”, and they take their work very seriously, even if they don’t take themselves too seriously. As Salvatore says: great PO’s become the Chief Clarity Officers, being present, answering questions, and clarifying what is necessary for the team to function. In this segment, we talk about the “kill criteria”, a concept you can use to help PO’s decide what to remove from the product, a skill that great Product Owners also exhibit.
The Bad Product Owner: How to facilitate a conversation with an absent PO, so they understand the impact they have on the team
This PO was unavailable to the team, and that caused a number of problems for the team. In this segment, we talk about the anti-patterns that show up in the team, when the PO is too busy to be present with the team. Salvatore suggests a few things to try, to help the PO understand their impact on the team, and we refer to the Sprint Checklist, a hands-on guide that we produced to help you facilitate that conversation with the PO.
Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.
About Salvatore Rinaldo
Salvatore is an Agile Coach and Scrum Master based in London. His background is in telecommunications and software engineering. For the past 7 years, Salvatore has been helping organizations leverage Lean, agile, Flow principles and system thinking to achieve better business agility.
You can link with Salvatore Rinaldo on LinkedIn.