Pieter Verbaarschott: What should a Scrum Master do when a team member does not collaborate well with others

In this episode, Pieter shares a story that, as he points out, could be an exam question for a Scrum Master certification exam: what should a Scrum Master do when a team member does not collaborate well with others? 

We discuss what options Scrum Masters have when this happens, and also what did not work for Pieter in that situation. 

About Pieter Verbaarschott

Pieter is a hands-on generalist with a background in software development. A passion for helping teams work together better. Agile aficionado since his first endeavors in Extreme Programming. Happened to be among Agile Manifesto authors when the discussion was hot. And he refuses to work the traditional way. 

You can link with Pieter Verbaarschott on LinkedIn and connect with Pieter Verbaarschott on Twitter

Rachel Macasek: Dealing with self-doubt when starting as a Scrum Master

Rachel started with a manufacturing background, which naturally left her with questions about how to apply her craft to a different industry. However, as she started in her Scrum Master role, she learned how to ask questions in order to enable the team to understand and solve their own obstacles. 

In this episode, we refer to the Imposter Syndrome and the book Agile Retrospectives by Diana Larsen and Esther Derby

About Rachel Macasek

Rachel is passionate about individual and team growth. She has fostered an environment of collaboration and continuous improvement in the manufacturing, biotech, and software industries. Currently, Rachel is focused on the power of an individual and recently acquired her Leadership and Performance Coaching certification.

You can link with Rachel Macasek on LinkedIn and connect with Rachel Macasek on Twitter.

Simon Flossmann: A critical lesson for Scrum Masters

When working with a team in a startup, Simon focused on helping the team develop the product. However, the customers weren’t there yet, and at some point the product was there, but there was no income. 

Even when the product finally launched, and a customer had been found, Simon’s job was abruptly ended and he left the company. This gave Simon one of the most important lessons you can learn as a Scrum Master… Listen in to learn what that lesson was, and how Simon brings that lesson with him every day.

About Simon Flossmann

Simon helps teams effectively use Scrum and an agile mindset to deliver products and services that matter! As a Scrum Master and Professional Scrum Trainer, licensed by Scrum.org, he supports teams and organizations of varying sizes in a wide range of business domains, like automotive, home appliance, energy sector, federal government agency, and insurance.

You can link with Simon Flossmann on LinkedIn and connect with Simon Flossmann on Twitter.

Paddy Corry: A personal transformation from developer to Scrum Master

As developers, who move to a Scrum Master position, we usually face some conflicts between how we used to work, and what the Scrum Master role demands from us. 

In this episode, we talk about the transformation that Paddy went through from a developer to a Scrum Master. As he puts it: “At some point, you need to decide: you can either make great things or you can make things great”.

About Paddy Corry

Paddy was a developer for many years, after which he started his Scrum Master journey with special interest for coaching and developing the agile mindset. 

You can link with Paddy Corry on LinkedIn and connect with Paddy Corry on Twitter.

Julio de Lima: The QA perspective on the way Agile teams work 

This week’s guest – Julio de Lima – is a quality and testing engineer that shares his views on Agile teams. The testing/quality perspective is critical for Scrum teams. In this episode, we talk about how test engineers can sometimes try to do everything themselves and prevent the team from taking ownership of the quality work. Julio shares his lessons learned and how he learned to help the whole team feel responsible for the quality of their work. 

In this episode, we talk about Acceptance Test-Driven Development, a holistic quality approach that can involve the whole team.

About Julio de Lima

Julio is a Principal QA Engineer working for Capco that believes in the Culture of QA. He has been sharing professional insights and experiences on a daily basis and has more than 4500 students in his 4 online courses. In 2020, he was elected the Brazilian Testing reference practitioner. 

You can link with Julio de Lima on LinkedIn and connect with Julio de Lima on Twitter.

Sjoerd Nijland: Help the Scrum team show value quickly, to remove resistance by Project Managers

Sometimes companies want to adopt Scrum, only to disguise their Project Management traditional ways of managing. In this episode, we talk about a company that had hired Scrum Masters but really wanted them to act as Project Managers. We then discuss how Scrum Masters can work with Project Managers to change their perspective by showing how to create value in a very short time. This can be a transformational moment for your company and your Project Manager.

About Sjoerd Nijland

Sjoerd is a founder of Serious Scrum, and creator of the Road to Mastery co-creative online training. Previously E-commerce manager at Bugaboo, and then Manager of Operations at Digital Agency Triggerfish.

You can link with Sjoerd Nijland on LinkedIn and connect with Sjoerd Nijland on Twitter.

Oskar Collin: The Scrum Master as a status chaser, Anti-pattern

As Scrum Masters, we often want to help the PO, or other stakeholders that ask us questions. This wish to please can sometimes lead to the Scrum Master becoming a “status chaser” for the remote or otherwise absent stakeholder. In this episode, we talk about the dangers of becoming a “status chaser” as a Scrum Master, and how to help the team take ownership of the communication with the PO.

About Oskar Collin

Oskar is a former software developer who became a passionate agile coach and Scrum master. He did so mainly because he was better at helping teams working together than building software. He loves experiments and questioning the status quo. He is passionate about helping teams build digital products and deliver value continuously. 

You can link with Oskar Collin on LinkedIn and connect with Oskar Collin on Twitter

Stefania Marinelli: The self-organization roadmap for Scrum teams

Growing teams over time mean that we help them find their path to ownership and self-organization. In this episode, we talk about creating a roadmap to self-organization, and helping teams take steps towards owning their work, and putting self-organization in practice.

About Stefania Marinelli

Stefania is an Agile Manager @Hotels.com (Expedia group) former Scrum Master, former team leader/project manager, former developer. Stefania is fascinated by people dynamics and works every day to create a collaborative and safe environment. NVC practitioner.

You can link with Stefania Marinelli on LinkedIn and connect with Stefania Marinelli on Twitter.

Catrine Björkegren: How to facilitate a Scrum team self-selection process, the essence of self-organization

When the organizations we work with need to adapt, sometimes that means changing the team composition. In this episode, we talk about a project that required the teams to re-organize and find a new way to collaborate. We discuss the impact of distribution on team formation and dive deep into a process of self-selection: when teams create themselves by allowing team members to find the right group to contribute to a mission.

About Catrine Björkegren

Agile coach and scrum master, Catrine has worked with agile for a decade in various areas like education, nuclear waste, government agencies, pharmaceutical and at the Royal Swedish Opera.

She believes that co-location is the key to building teams and that leadership is the key to successful agile transformation.

You can link with Catrine Björkegren on LinkedIn and connect with Catrine Björkegren on Twitter.

How to help Self-organization get started in the team – Q&A with Jeff Campbell

Jeff is the author of Actionable Agile tools (available on Amazon, and direct from the author at bit.ly/aatbook). He joins us on this series of Q&A shows to answer questions you’ve submitted. You can submit your questions via our survey (short, about 2 min to fill-in) or by tweeting us @scrumpodcast with #agilejeff.


In this episode, we talk about getting management to understand and learn how to support and promote self-organization by the team.

Helping teams and managers adopt self-organization as a way to improve the team’s impact

Continue reading How to help Self-organization get started in the team – Q&A with Jeff Campbell