Daniel Hommel talks about building trust in the team

Building trust in the team is a key challenge for all Scrum Masters. We have many tools we can use to build that trust and Daniel suggest some concrete tools.
Start by reviewing The 5 Dysfunctions of a team by Lencioni, then try other exercises like the Moving Motivators, Personal Maps or other Management 3.0 Workout.

About Daniel Hommel

Daniel is a ScrumMaster and Agile Coach with a strong background in Software Engineering. His first touch point with Agility was starting to use the Extreme Programming practices in 2007. After some years of working more on the technical side in recent years his interest has shifted to facilitation, coaching, guiding continuous improvement and working with people in general. You can connect with Daniel Hommel on Twitter.

Daniel Hommel on the part­time Scrum Master pattern

Many Scrum Masters start their career as part­time Scrum Masters. A few books read, a course or two attended, and here we go. What could go wrong? In this episode Daniel explains his first project, and the mistakes that come from lack of experience and part­time assignment.
We also discuss the book Product Development Flow by D. Reinertsen in the context of creating the necessary conditions for learning.

About Daniel Hommel

Daniel is a ScrumMaster and Agile Coach with a strong background in Software Engineering. His first touch point with Agility was starting to use the Extreme Programming practices in 2007. After some years of working more on the technical side in recent years his interest has shifted to facilitation, coaching, guiding continuous improvement and working with people in general. You can connect with Daniel Hommel on Twitter.

Natalie Warnert on how observation can help you uncover the system

Natalie explains her approach to understanding and visualizing the system conditions that affect the teams she works with:

  1. Start by asking “how are the tools, practices and policies affecting the team’s I work with?”
  2. Then take a pen and draw the links between the different observations, do this with the whole team. Expect to hear many different perspectives, and help the team make sense of those different views.
  3. Use also metrics, but not just one. Look at several metrics and ask people to look beyond a single metric, and beyond the metrics. What do these metrics tell us?
  4. Identify possible underlying conditions that affect the team.

Always keep in mind, that this process will be different for every team you work with, each team is different.

About Natalie Warnert

As a developer turned Agile coach, Natalie Warnert understands and embraces what it takes to build great products. Natalie focuses teams on embracing Agile values to build the right product and build the product right. Natalie is currently coaching the Cart/Checkout teams for Best Buy Dotcom and recently earned her Master of Arts degree in Organizational Leadership and Strategic Management.
You can link with Natalie Warnert on LinkedIn, connect with Natalie Warnert on Twitter, read her blog at nataliewarnert.com, and visit her project page Women in Agile.

Natalie Warnert: the questions the team ask are your Success Metric

There are many ways to measure success, and it’s not easy to choose just one of them. Natalie chooses to focus on the questions that the team asks. Are they asking questions that challenge you? Are they asking questions that make you feel uncomfortable? Natalie also suggests you focus on how your own questions make you feel. The job of the Scrum Master is not easy, and the questions we ask are supposed to be a critical part of our job. HOw many uncomfortable conversations did you have last week?

About Natalie Warnert

As a developer turned Agile coach, Natalie Warnert understands and embraces what it takes to build great products. Natalie focuses teams on embracing Agile values to build the right product and build the product right. Natalie is currently coaching the Cart/Checkout teams for Best Buy Dotcom and recently earned her Master of Arts degree in Organizational Leadership and Strategic Management.
You can link with Natalie Warnert on LinkedIn, connect with Natalie Warnert on Twitter, read her blog at nataliewarnert.com, and visit her project page Women in Agile.

Natalie Warnert’s secret recruiting tool: listen attentively to the words being used

In a recruiting interview many things get said, and sometimes it is easy to miss the subtle clues that illustrate the candidate’s thinking. In this episode we talk about how to practice active listening in recruiting interviews. Listen to the words being used as they give away a lot of the candidate’s personality and approach to the Scrum Master role.

About Natalie Warnert

As a developer turned Agile coach, Natalie Warnert understands and embraces what it takes to build great products. Natalie focuses teams on embracing Agile values to build the right product and build the product right. Natalie is currently coaching the Cart/Checkout teams for Best Buy Dotcom and recently earned her Master of Arts degree in Organizational Leadership and Strategic Management.
You can link with Natalie Warnert on LinkedIn, connect with Natalie Warnert on Twitter, read her blog at nataliewarnert.com, and visit her project page Women in Agile.

Natalie Warnert explains how to help a team focus and get things done

In the fast paced dot.com space there’s always many things happening at the same time. Team can get carried away be stuck in the eternal context switching problem. In this episode Natalie explains how she helped a team recover from constant change of focus, how she was able to bring in focus and value thinking to the team.

About Natalie Warnert

As a developer turned Agile coach, Natalie Warnert understands and embraces what it takes to build great products. Natalie focuses teams on embracing Agile values to build the right product and build the product right. Natalie is currently coaching the Cart/Checkout teams for Best Buy Dotcom and recently earned her Master of Arts degree in Organizational Leadership and Strategic Management.
You can link with Natalie Warnert on LinkedIn, connect with Natalie Warnert on Twitter, read her blog at nataliewarnert.com, and visit her project page Women in Agile.

Natalie Warnert explains why Scrum Masters must have partners in the organization

When we start working in a new organization we must face a new environment, new people, and must therefore start building our support network. Natalie suggests you seek out a partner in the new organization that can support your work. We also discuss why the role of leadership is so critical for the success of the team.

About Natalie Warnert

As a developer turned Agile coach, Natalie Warnert understands and embraces what it takes to build great products. Natalie focuses teams on embracing Agile values to build the right product and build the product right. Natalie is currently coaching the Cart/Checkout teams for Best Buy Dotcom and recently earned her Master of Arts degree in Organizational Leadership and Strategic Management.
You can link with Natalie Warnert on LinkedIn, connect with Natalie Warnert on Twitter, read her blog at nataliewarnert.com, and visit her project page Women in Agile.

Anton Zotin on why retrospectives are your tool for success as a Scrum Master

Retrospectives are the tool for Scrum Masters to achieve success in their role. In this Episode we discuss many different types of retrospectives and Anton introduces the “themed” retrospectives as well as some tools on how to facilitate those. You can also read about one example of a themed retrospectives that Anton wrote especially for this episode. The Human Aspect Retrospective by Anton Zotin.

About Anton Zotin

Anton is an Agile guy born in cold Siberia but with hot and passionate heart. He has worked in all sorts of companies and environments, and has been an agile fan since 2004. Nowadays works and lives in Berlin. And he deeply believes in people.
You can connect with Anton Zotin on LinkedIn, or find Anton Zotin on twitter. You can also ask him questions over email.

Anton Zotin on why teams need conflicts to evolve

Conflicts are part of the journey of any team. In this episode Anton explains the case of a team where conflicts were not addressed, and they became a source of problems for the team.
We discuss in this episode several Retrospective exercises that can help you address the conflicts by creating a more empathic atmosphere: the Journey Lines Exercise and The Constellation Exercise.
The Nonviolent Communication book by Rosenberg is also mentioned in this podcast.

About Anton Zotin

Anton is an Agile guy born in cold Siberia but with hot and passionate heart. He has worked in all sorts of companies and environments, and has been an agile fan since 2004. Nowadays works and lives in Berlin. And he deeply believes in people.
You can connect with Anton Zotin on LinkedIn, or find Anton Zotin on twitter. You can also ask him questions over email.

Anton Zotin on why it is critical to understand everyone has their own journey to Agile

As Scrum Masters we are often very passionate about what is the “right way”, we see a lot of problems immediately, and we know how to fix them. Anton shares the story of such a moment in his career and how he started to accept that “everyone has their own journey”. His recipe is:

  1. Gradually lead the time in the right direction. Don’t try to change everything at the same time.
  2. Whatever you think is going wrong, reflect that back to the team and help them find their own solution. Be an Agile Mirror!

In this Episode we mention 2 important books:
The Human Side of the Enterprise by McGregor, the classic that introduced the Theory X and Theory Y model, which we discuss in this episode.
Turn the Ship Around by Marquee, a book on leadership that presents a model that is very useful for Scrum Masters.

About Anton Zotin

Anton is an Agile guy born in cold Siberia but with hot and passionate heart. He has worked in all sorts of companies and environments, and has been an agile fan since 2004. Nowadays works and lives in Berlin. And he deeply believes in people.
You can connect with Anton Zotin on LinkedIn, or find Anton Zotin on twitter. You can also ask him questions over email.