BONUS: Changing industries and breaking into the Scrum Master role with Ben Mills

In this episode, we cover how Ben found his vocation for the Scrum Master role, and the techniques he applied to break into the tech industry and the Scrum Master role. 

Changing industries is never easy, but changing from non-tech to tech and to a completely new role, like the Scrum Master role is even harder. 

For many of our guests, the Scrum Master role has been a calling, a sort of vocation that becomes obvious once you start. For our guest in this episode, Ben Mills, the vocation to be a servant leader and to help others overcome struggles was already there. And that vocation was what attracted him to the Scrum Master role.

People before anything else

When Ben started to learn more about the Scrum Master role, and eventually after taking the Scrum Master certification course, he understood that the role called for a mindset that put people before anything else. Their relationships, the collaboration, their ability to solve conflict, etc. 

At this point Ben, at the time a Pastor, started to apply what he had learned in his own team. Ben had been a project manager before, so organizing and following up was not new, but the role of the Scrum Master and the process of Scrum called for something else. 

In this segment, we refer to the episode with Alioscha Chaplits, Rachel Macasek and Daniel Lenhart about starting as a Scrum Master when you don’t have any tech industry experience.

Breaking into the tech industry and the Scrum Master role 

For aspiring Scrum Masters, it may not always be easy to first break into the tech industry, and later into the Scrum Master role. Ben shares with us some of the tips that helped him, and still help him to grow his network, and find the right people to ask questions. 

In the end, the perspective that people are the critical link in the success of teams can bring insights and prepare you for the role. 

In this segment, we talk about the book Shift From Product To People, published by Scrum Master Toolbox Podcast. 

Resources for aspiring Scrum Masters

Some of the books that inspired Ben Mills in his quest to understand the Scrum Master role: 

But perhaps, one of the stories that influenced Ben the most, was one story of his own. When he was starting out as a project manager, and learned an important lesson about transparency. Listen in to find out what that story was, and how it can transform your work as a Scrum Master.

About Ben Mills

Ben is a scrum master, a project manager and a Pastor. That’s a very unique journey that he is sharing with us. 

He’s starting his career as a scrum master and is sharing his journey with us on this BONUS episode.

You can link with Ben Mills on LinkedIn.

 

 

BONUS: Scrum Guide 2020 featured as Vasco and Ed discuss how we can facilitate the Scrum events

In this episode, Ed and Vasco talk about the recently released Scrum Guide 2020, and discuss the role of the Scrum Master in facilitating the Scrum events. 

They deep dive into the roles, events and the aspects of the Scrum Guide they agree with, and the ones they don’t agree with. 

Don’t miss this in-depth discussion about the Scrum events, and the role of the Scrum Master.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About 

Ed Evan Rich is the author of “Express Yourself Fearlessly”, and co-author of “The 48hr Book Method” a Product Manager by day, podcast host by night and I am homeschooling my child with my wife in between.

You can read more from Ed at https://EdEvanRich.com

Vasco Duarte is a managing partner at Oikosofy where he wants to change the world, one company at a time. He’s also the regular host on the Scrum Master Toolbox Podcast.

Product Manager, Scrum Master, Project Manager, Director, Agile Coach are only some of the roles that he’s taken in software development organizations. Having worked in the software industry since 1997, and Agile practitioner since 2004. He as worked in small, medium and large software organizations as an Agile Coach or leader in agile adoption at those organizations.

Vasco was one of the leaders and catalysts of Agile methods and Agile culture adoption at Avira, Nokia and F-Secure.

Scrum Masters are the future CEO’s, and a podcast by the Lean Enterprise Institute

I’ve been working on a collection of great blog posts about the Scrum Master role. If you have a favorite article on the Scrum Master role, or it’s goals and responsibilities, let me know by submitting it here: https://bit.ly/TheBestScrumMasterBlogPosts2020

I believe that one of the most well-kept secrets of the Agile community is that the Scrum Master role is the role where the future CEO’s are born.

I know, I know. This sounds like an exaggeration. True. But I do have some good arguments for this below, so read on!

Scrum Masters are about building organizations that work together

I was listening to this podcast by the Lean Enterprise Insititute (a non-profit that tries to advance Lean practice) with heard Alan Mulally, the ex-CEO of Boeing and Ford.

In that podcast, Alan explains how he implemented the “people first” model he learned about at Boeing (being involved in all of the plane projects at Boeing) and later implemented also at Ford.

His perspective is refreshing. But especially it is very much in line with what we think the Scrum Master role is. Take this quote for example: “Pull everyone together around the Vision for the Product, and around the Strategy for achieving that Vision”

“Pull everyone together around the Vision for the Product, and around the Strategy for achieving that Vision”
– Alan Mulally, ex-CEO of Boeing and Ford

For me, that’s a great description of what the role of the Scrum Master is about: pulling people together around the Vision for the product that the Product team has put together with their stakeholders, and pulling people together around the strategy to achieve that Vision!

Scrum Masters are about building organizations that put “people first”

The podcast goes on and talks about something that is incredibly important: how do we build high-performance teams. The lessons Alan shares are also crucial, and we’ve talked about this here on the Scrum Master Toolbox podcast: when a team member does not want to play by the rules the team has setup (low “working together skills, as Alan puts it), that’s poison for the team.

(On Working together and peer accountability) “Everyone who does not operate this way is poison”
– Alan Mulally, ex-CEO of Boeing and Ford

As Scrum Masters, one of our greatest responsibilities is to make sure that the team comes together and agrees on how to work together, and keep themselves accountable! Just like a CEO as Alan explains!

Alan shares his approach to bringing people together on the execution aspect of the work: be clear about the rules (work with the team to define those), and define a method for self and peer accountability!

“Most of the time, when you are clear about the process, and the rules of working together, people will come together and become great team contributors”
– Alan Mulally, ex-CEO of Boeing and Ford

As Scrum Masters, we are responsible for making sure everyone on the team understands (and contributes) to the rules of the work! Just like a CEO as Alan explains!

This was a great podcast with Jim Morgan (Lean Enterprise Institute) and Alan Mulally (ex-CEO at Boeing and Ford), and is filled with insights for Scrum Masters, who are the future of the CEO role!

One more quote to finish (from the podcast, at around minute 29)

“My biggest contribution, was holding myself and the team accountable for following the process and acceptable behaviours”
– Alan Mulally, ex-CEO of Boeing and Ford

That’s a quote from a CEO, not a #ScrumMaster. But it could be from a Scrum Master!

Help us grow as a Scrum Master community, share your best 2020 articles below.

Developing Teams the Scrum (and Lean) way! by Lean.Org’s The Lean Post

I’ve been working on a collection of great blog posts about the Scrum Master role. If you have a favorite article on the Scrum Master role, or it’s goals and responsibilities, let me know by submitting it here: https://bit.ly/TheBestScrumMasterBlogPosts2020

Scrum Masters are key participants in the teams, and key contributors to the improvement of productivity in the organizations they work in. Even if the Scrum approach and Agile, in general, are very new (from late1990’s, early 2000s), there are other approaches that have been with us for nearly more than a century now.

One such approach is “Taylorism”. In that approach, the main premise is that “some people” know “what needs to be done and how” (the planner/thinker), and other people “do it” (the doers).

“Take it to the team”: a Scrum Master Mantra

Unfortunately, that Tayloristic approach has become prevalent thanks to the work of some early consultancies.

In Scrum, one of the most important changes to the world of work is that the “doers” are also the “thinkers”. This is one of the reasons why here on the Scrum Master Toolbox Podcast, we often say: “take it to the team”. In other words, anyone can raise an idea of improvement, but only the team knows what can/should be done to achieve the goal. Sometimes that team is the development team, sometimes it is the development team + stakeholders, but it’s “the team” that owns and develops the process of work.

This perspective is revolutionary for many, including many consultancies that still push “process improvement” à lá Taylor (you know which ones).

What’s better than Taylorism for developing our teams and organizations? 

That’s why I want to highlight this post in Lean.Org’s Lean Post blog: “Develop Your People Patiently Rather Than Rely on Super Taylorism”

As the article puts it: while the “west” was focused on separating the thinking from the doing, and using “Super Taylorism”,  “in Japan, Toyota was developing a different approach to strategy, one based on technical learning on the gemba through trial and error–a process that aimed to serve all customers with a broad product line of high quality and at the right price.”

Does that sound familiar? Scrum is exactly that kind of approach: “based on technical learning on the Gemba through trial and error”

Check out the post, and learn about the roots of Scrum and Agile. Don’t get stuck in a Tayloristic approach that leads to frustration, dis-enfranchising the team, and long term problems.

Help us grow as a Scrum Master community, share your best 2020 articles below.

BONUS: Platform teams, how structural changes improve outcomes in Agile organizations, with Jeff Campbell and Simone Sciarrati 

Jeff is the author of Actionable Agile tools (available on Amazon, and direct from the author at bit.ly/aatbook).


In this episode, we discuss how the way we organize teams can impact the effectiveness of an organization. Jeff and Simone share the journey of a team, how it changed, and how that team structure change affected not only the team itself but also the organization around them. 

Simone shares that, at Meltwater, they try to focus on “empowered product teams”, and how that differs from most team setups. 

We refer to the book Inspired by Marty Cagan, and how that book influenced their view on how to organize and structure product development teams. 

The first problem they tackled was the Product Owner being an outsider to the team. 

Making the Product Owner, a first-order citizen in an Agile team

Continue reading BONUS: Platform teams, how structural changes improve outcomes in Agile organizations, with Jeff Campbell and Simone Sciarrati 

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Overcome Team Resistance and Gain Leadership Buy-In
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Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Access three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
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Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
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