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Kaisa Martiskainen: Product Owner collaboration, and the importance of building relationships in Scrum

In this episode of the podcast, Kaisa shares her experience as a rotating scrum master at the start of her journey. She was eager to be a good scrum master and saw every problem as an impediment she had to remove, which led her to act as a messenger between the Product Owner and the team. Also because the team was not comfortable with the Product Owner’s communication style. Kaisa provides some tips for handling such situations, such as pausing and asking questions instead of immediately rescuing the team, and asking who is in the best position to solve the issue when the team asks for help. She emphasizes that in many cases, the scrum master is not the best person to solve the issues the team is facing.

Kaisa also suggests building a relationship between the team and the Product Owner, such as by organizing a happy hour. She highlights the anti-pattern of communicating only asynchronously and recommends the use of synchronous communication methods to build better relationships within the team.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Kaisa Martiskainen

Kaisa is an Agile coach working for a large multinational software company. Originally from Finland, her thirst for learning new things and passion for languages led her to live in Sweden, and Scotland before settling in Montreal, Canada. She is an avid Redditor who spends her free time reading, knitting, investing and playing with her two daughters.

You can link with Kaisa Martiskainen on LinkedIn.

Caterina Reinker: How to ace the Scrum Master role, even if you don’t have any technical knowledge! 

Caterina was the Scrum Master for a team whose work she did not understand. This can be a tough spot, especially for new Scrum Masters. In this episode, we hear how Caterina learned to be a Scrum Master for a team, even when she did not understand the technical aspects the team was working on. A must have skill for Scrum Masters!

About Caterina Reinker

Caterina is a social anthropologist and passionate Scrum Master. She regards organizations like villages – or cities – with their own language, institutions, and explicit and many implicit rules. Caterina works and lives in Germany and helps groups of people, big and small, in their agile journey.

You can link with Caterina Reinker on LinkedIn.

Franziska Moenster: Designing Agile Retrospectives for maximum engagement, lessons learned

When we are starting our journey as Scrum Masters, one of the ceremonies that most scares us is the retrospective. There’s so much hanging on that ceremony, from the need to get an action that leads to improvement, to having the team engaged and everybody participating. In that context, it’s natural that we try our best and prepare extensively for the Retrospective. However, there’s a point when preparation is just too much! In this episode, we talk about what is that limit, and how to look at Retrospective facilitation in a way that leaves space for the team to take ownership, and be active in the Retrospective.

About Franziska Moenster

Franny (short for Franziska) loves seeing the power of building strong performing teams that build products in a customer centric way. She’s been working as a Scrum Master/Agile Coach for over 5 years. Profiting from her hands-on experience on scaling agile across teams and her joy of trying out new things she is always inspecting and adapting on an organizational level as well! On a personal note, she has recently moved to Tenerife to follow her passion of freediving.

You can link with Franziska Moenster on LinkedIn.

Juan Rodriguez: The unavoidable explosive team conflict, lessons learned for Scrum Masters

This story starts with what was supposed to be a normal, routine daily standup. However, that was not to happen. Two team members started a shouting match that left Juan confused, and surprised. Listen in to learn what happened next, and how to prepare for those, unexpected, but eventually unavoidable conflicts that Scrum Masters will face!

About Juan Rodriguez

Juan started his career as a Drafter. He then transitioned to Engineering IT support, eventually landing in software development. His first introduction to agile-like practices was in 2014, which did not go that well. A few years later, Juan was introduced to Scrum, where he now enjoys being a Scrum Master.

You can link with Juan Rodriguez on LinkedIn.

Shoaib Naik: The steps young Scrum Masters take when learning the role, and which ones to avoid!

Failures help us stay grounded, they are reminders that reality isn’t always as we expect it to be. And these failures make us better Scrum Masters. In this episode, we talk about the learning journey for a young Scrum Master, and how Shoaib slowly climbed the learning curve, and what were the steps he took. Learning from other’s stories is a shortcut we can take in our own learning journey, and Shoaib’s story is a great example of that.

About Shoaib Naik

Shoaib is a Scrum Master with over 11 years in Software development with experience in different roles, from IT Account Manager, Product Manager to Project Manager in product as well services-based companies.

You can link with Shoaib Naik on LinkedIn, and follow Shoaib Naik’s blog.

Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
FREE QUIZ - Rate Your Coaching Skills with This Fast Quiz
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FREE QUIZ - Rate Your Coaching Skills with This Fast Quiz
(Please join the waitlist to be notified first when this quiz is ready for you).