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Drew Craig: Product Operations Paradigm, And How Scrum Masters Can Help Product Companies Succeed

In this segment, Drew defines success for Scrum Masters as the moment when teams, leadership, and the system comprehend the overarching purpose behind agile practices. Success is marked by a shift from struggling to understanding the “why,” demonstrating a focus on outcomes, customer satisfaction, and value delivery. Drew highlights the significance of teams engaging in the right conversations and asking pertinent questions. Additionally, he introduces the concept of “product operations” as a current buzzword, advocating for a transition towards product-led organizations.

Featured Retrospective Format for the Week: Facilitating Dialogue With The Sailboat Retrospective

In this segment, Drew discusses his favorite retrospective format, the sailboat retrospective. He praises its structured yet open nature that encourages meaningful conversations. The sailboat metaphor simplifies complex ideas, making it relatable for team members. Drew emphasizes the role of these formats as conversation facilitators, particularly noting the sailboat’s ability to prompt engagement and participation. He provides tips on the critical role of facilitation and the comfort with silence.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Drew Craig

Drew calls himself an Agile Coach for humans; inspiring growth for individuals, teams, and systems to be better together. In all of his roles, the connection has been the people. He is passionate about establishing sustainable and simple processes, techniques, or insights as mechanisms toward self-sufficient and empowered systems.

You can link with Drew Craig on LinkedIn and connect with Drew Craig on Twitter.

Seye Kuyinu: From Working Software to Human Flourishing, A Holistic Approach to Scrum Master Success

In this episode, Seye delves into his multi-layered perspective on success as a Scrum Master. Firstly, he emphasizes understanding success from the perspective of those he serves, suggesting collaboration to define it. He also sees success in terms of “working software” and advises teams to contextualize its meaning. Seye underscores the human aspect of product development and references the concept of “making people awesome” from Modern Agile. He encourages Scrum Masters to align with their personal values and live them out, adding depth to their success definition in the agile context.

Featured Retrospective Format for the Week: Temperature Mapping

In this episode, Seye introduces his preferred retrospective formats, starting with “temperature mapping.” Using tools like MURAL, this format encourages team members to share their emotions throughout the sprint. Another favorite is the “Sailboat retrospective,” employing visuals to stimulate discussion. Seye also advocates for a “futurespective” using storytelling, where teams envision the future. These formats foster open communication, engagement, and forward thinking, enhancing the retrospective experience and driving improvements in the team’s agile process.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Seye Kuyinu

Seye has been a Scrum Master for about a decade now. He first connected to Agile, frustrated with the lack of adequate communication that plagues traditional complex projects. He finds People and Interactions over Processes & Tools cannot be overstated, while seeing that everything is a fractal- our individual, team, organization and societal challenges are the very same. The solution in every layer is the same- an understanding of ONENESS!

You can link with Seye Kuyinu on LinkedIn and connect with Seye Kuyinu on Twitter.

Amruta Beri: Metrics and Goals, Driving Success with SMART Goals and Data-Driven Decisions

When it comes to Scrum Master success, Amruta highlights the importance of identifying the right problems to address, which allows for setting appropriate goals and using metrics to validate the effectiveness of the solutions. She suggests defining SMART goals that align with the product or company’s strategy, emphasizing the significance of goal alignment between problem goals and team goals. Amruta recommends taking action on goals by identifying critical metrics for the team and focusing on 1 or 2 goals at a time. She references resources such as the Product Institute and the HEART metrics framework. Using a real example of decreasing support call volume, Amruta illustrates the process of measuring the current level, categorizing calls, and defining possible solutions. Success, according to Amruta, lies in identifying the right problem and establishing achievable targets.

Featured Retrospective Format for the Week: Rotating Formats to Avoid Monotony, A Super Tip For Retrospective Facilitation

To keep retrospectives engaging, Amruta recommends incorporating different types of retrospectives to avoid monotony. She mentions the “Sailboat” and “Vegas” retrospectives as useful resources. Amruta provides several tips, such as starting the retrospective with an ice-breaker to lighten the mood, using appreciations to acknowledge team members’ contributions, reviewing action items from previous retrospectives, selecting a theme to facilitate discussion, defining action items for the current sprint, and concluding the retrospective by leaving the team with a thought on how Agile can benefit them. These strategies contribute to creating a productive and enjoyable retrospective experience for the team.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Amruta Beri

Amruta is an Agile enthusiast, artist, and environmentalist. She loves quiz shows, travel and sports, and is an engineer at heart.

You can link with Amruta Beri on LinkedIn and connect with Amruta Beri on Twitter.

Rayyan Karim: Measuring Success in Agile, Why Story Points Don’t Always Tell the Full Agile Story

In this episode, Rayyan discusses two main categories for measuring performance in organizations: hard and fast business results and effectiveness. The first indicator for effectiveness is happy people who can be themselves, which Rayyan refers to as “Shiny Happy People.” Rayyan suggests that instead of focusing on story points, teams should focus on cycle and lead time and examine the variation in the system to determine how to remove it. He recommends conducting team surveys or squad health checks over time and paying attention to how people talk at retrospectives. Additionally, Rayyan suggests setting up one-on-one meetings with team members to get a better understanding of how they are showing up for retrospectives.

Featured Retrospective Format for the Week: The Squad Health Check retro benefits

In this episode, Rayyan discusses his favorite agile retrospective format, which is the Squad Health Check. He mentions that while the Sailboat retro is the most commonly used, he prefers the Squad Health Check as it quickly gets everyone on the same page and can be used in larger teams and teams of teams. Rayyan notes that the Health Check is short, focused, and highly adaptable, and it gives a good understanding of where the teams are. He also gives tips to adapt it to the program or team you are working with and to remove the “neutral” option.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Rayyan Karim

Rayyan is and Agile Coach & Trainer and the founder of Design Your Future with presence in the UK and the UAE. Rayyan is known for supporting leading executives of FTSE100 and NASDAQ corporations to create transformational results quickly.

You can link with Rayyan Karim on LinkedIn and connect with Rayyan Karim on Twitter.

Mike Salogub: Learning to measure success as a Scrum Master, focusing on team behaviors

In this segment, we discuss how to measure the success of a scrum master. Mike mentions several questions that can help determine the effectiveness of a scrum master, including whether the team will continue to meet for sprint planning in their absence, or whether team members are actively participating and solving problems together. The goal is to assess whether the team is thriving and hitting their own ambitions even when the scrum master is not present.

Featured Retrospective Format for the Week: The Sailboat retrospective, as a conversation catalyst for Agile teams

In this segment, Mike shares his favorite retrospective format, which is the “Sailboat” format. He explains that this format involves visualizing a sailboat and discussing its different aspects, such as the wind, anchor, and rocks. This visualization helps the team reflect on their work and start conversations that they may not have had otherwise. The sailboat format also helps introverted team members share more and encourages those who tend to dominate discussions to listen more. Mike offers tips for facilitating this retrospective format, including knowing your team and finding ways to encourage everyone to participate.

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Mike Salogub

Mike’s an accomplished, committed and creative Scrum Master with over 10+ years of expanding horizons in the healthcare technology industry. Focused on continuous improvement using data to inform business decisions, and driving innovation to meet the needs of patients.

You can link with Mike Salogub on LinkedIn and connect with Mike Salogub on Twitter.

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
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