Bent Myllerup: Emotional intelligence as a key skill for Scrum Masters

Bent’s definition of success for Scrum Masters, is equally applicable to Agile Coaches. It starts with helping teams be able to excel without the presence of the Scrum Master. Through the work of teaching, and supporting the use of the Scrum framework, the Scrum Masters can help the team work well, and be “the oil in the gearbox”

In this segment, we talk about emotional intelligence, and the book Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goldman.

Featured Retrospective Format for the Week: The Sailboat retrospective as an inspiring format

Bent introduces his own perspective on the Sailboat Retrospective, by bringing in an approach that focuses on creating a positive, and inspiring atmosphere for the team.

In this segment, we refer to the book Agile Retrospectives by Derby and Larsen.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Bent Myllerup

Bent Myllerup is a management consultant, organisational change agent and agile transformation coach with 20 years of personal experience in management and leadership. He holds a Master in Management Development (MMD) from Copenhagen Business School and a Bachelor in Science of Electronic Engineering. He was the first European Certified Scrum Coach and he is also a Certified Scrum Trainer.

You can link with Bent Myllerup on LinkedIn and connect with Bent Myllerup on Twitter.

Daniel Lutz: Psychological safety for Agile teams, a sign of Scrum Master success

Psychological Safety (see these episodes for details) is one of the key aspects that Daniel looks for in a team, and also a focus of his work as a Scrum Master. He shares with us some of the signs that indicate the presence, or absence of psychological safety, and recommends we have a retrospective question focused on psychological safety. 

Featured Retrospective Format for the Week: A format for quick decision making, and one for new teams

Daniel shares with us why the Agile Retrospectives are the most power tool we have in any transformation or change process we might be involved in. He shares with us 2 different types of retrospective formats. One that is more adequate for teams that are under time pressure and need to get quickly to actions, and improvements, and one for teams that are maybe at a crossroads in their forming process, or are just about to get started. For teams that need to get to quick actions, Daniel recommends the Start, Stop, Continue format or the 1-2-4-all Liberating Structure (see these episodes for more) as these help silent people speak up and get to actions quickly. And for teams that are at a crossroads, or starting their team journey, he recommends the Sailboat Retrospective

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Daniel Lutz

Daniel is an organizational agile coach, working full time at a leading European Energy company, scaling agile with around 30 agile teams. After years in Marketing departments, he realized how much more impact he can have as a Scrum Master by empowering people and building cross-functional teams. He also works part-time as a freelance coach and business consultant helping clients on building high performing teams.

You can link with Daniel Lutz on LinkedIn and connect with Daniel Lutz on Twitter.

Nick Nielsen: Creating a success dashboard for yourself as a Scrum Master

Scrum Masters work on many levels of the organization, and sometimes that makes success hard to spot. Nick shares how he starated using metrics for many different aspects of his work, and how he was able to create a perspective on his own success through constant measurements with a holistic view. 

In this episode, we talk about the DORA metrics

Featured Retrospective Format for the Week: The Tournament of Ideas Agile Retrospective

The Sailboat Retrospective is one of Nick’s favourite formats. He explains that the technique can be easily adopted to many different contexts, and helps people think through their context in a visual manner. In this episode, we also talk about the “tournament retrospective”, where improvement ideas are pitched against each other to find the one idea the team wants to focus on.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Nick Nielsen

Nick completed his education at Aarhus University in Denmark and currently works in the Digital Organisation at Grundfos, the worlds biggest pump manufacturer. He views him self as a pragmatic Agile Handyman.

You can link with Nick Nielsen on LinkedIn and connect with Nick Nielsen on Twitter.

Lorna Mason & Jon Lawrence: Two Agile retrospective formats for two different times in the lifecycle of a team

When a team is performing, and they show up and are happy in their work, these are great signs that the Scrum Master has helped the team. All of these are signs that we can be sure to move on, and the team will likely pick-up and own their own process. We also about about how Scrum Masters can help to create an environment where teams can succeed.

In this segment, we talk about “bad jokes” and “dad jokes” as a great way to break the ice in teams or retrospectives. 

Featured Retrospective Format for the Week: The Sailboat as a great new-team retrospective

When we start with a new team, it’s good to have a format that helps us understand the team, and their context. Jona and Lorna suggest we could start with the Sailboat Retrospective and use that to establish a baseline for the team. Then we talk about a retrospective format to use at the end of a cycle with the team, the Awards Ceremony retrospective. This format helps us get closure while learning from what happened during that period.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Lorna Mason & Jon Lawrence

Lorna Mason and Jon Lawrence are both agilists working in an insurance scale-up based in Brighton. Their journey to agile has walked a less ‘traditional’ path of Change Management and Continuous Improvement, to Scrum Master, Delivery Manager and Agile Coach; (proving not EVERY Scrum Master needs to code!). They hold the firm belief that you can be a successful Scrum Master as long as you genuinely care about people and value first; and hold a profound desire to always make things better!

You can link with Lorna Mason on LinkedIn

You can link with Jon Lawrence on LinkedIn.

Usman Kotwal: Helping Agile teams focus on outcomes

When we start working with a team, we need to understand what is their situation, so that we can decide what to start with. As we start to understand the team’s situation, we might need to focus on the organizational impediments to help the team progress. Some useful questions to ask are: is the team engaging with the stakeholders? Are they able to interact with customers/users? Do they have clear impact metrics for their product? What is the level of engagement in the team? 

All of these questions help us, Scrum Masters, understand if the team is ready to focus on, and work on outcomes. 

Featured Retrospective Format for the Week: Retrospectives for Scrum Masters starting with a new team

The Team Health Check is one of the formats we talk about as a possible “getting started with a new team” format. Usman also recommends the Sailboat Retrospective for Scrum Masters getting started with new teams. 

Once we are “in the rhythm” with a team, Usman recommends some more “free” formats like 1-2-4-all or something from Liberating Structures. Finally, his recommendations is: “help teams make their own choices, as they are much more committed to those”

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Usman Kotwal

Usman is a Scrum Master and Agile Coach in the field of data analytics in life sciences. He considers his learning journey to continue forever when it comes to bringing forward change in the ways we work collaboratively. His mission is to help guide the way to empowered product teams.

You can link with Usman Kotwal on LinkedIn.

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