root cause Archives - Scrum Master Toolbox Podcast

The Agile Online Summit happens Oct 24th-26th. Get your SUPER EARLY BIRD TICKET, limited availability!

Allison Zimmerman: Solving problems in Agile teams, a motivation-centric approach

Allison was helping a group of scrum teams. The group of teams felt they had some issues that needed to be resolved. Allison then helped the teams explore the issues they were struggling with, and find the motivation to address the root causes they found in their analysis. Allison describes a process that can help you, not only find the root of the problem, but also create the necessary motivation to take action at the team level!

In this episode, we refer to Brené Brown and her “approach with curiosity” mantra.

About Allison Zimmerman

Allison believes that all people have the power to succeed when they work together. As a teacher-turned-scrum master, she has spent the last five years helping enterprise teams build on their strengths to deliver customer value. She also serves as a Scrum Master Community of Practice leader, supporting growth and development of scrum masters across many teams.

You can link with Allison Zimmerman on LinkedIn.

Ruben Sadoyan on how fixing symptoms can prevent you from actually helping the team

What is the problem we are actually trying to fix? This is not an easy question. We are programmed to jump to conclusions. Many of us are biased towards action but forget to check if our actions are working. All of this leads us sometimes to focus on symptoms. Ruben tells us such a story and how he finally tracked down the real problem that needed fixing.

About Ruben Sadoyan

Ruben has played many different roles in his career. Agile Coach, Team Engineer, Scrum Master with IT Project Management and Software Development background are just some of those. He’s also been an Account executive with software/web development roots and business development, experienced in team and client relationship management.
He’s also launched a startup named Internet Company and has more than 15 years experience in IT. He describes himself as Focused on constant improvement and self-education. Result driven, able to lead in a Lean way, identify root causes and gradually improve teams to make results happen.