Bent Myllerup: Emotional intelligence as a key skill for Scrum Masters

Bent’s definition of success for Scrum Masters, is equally applicable to Agile Coaches. It starts with helping teams be able to excel without the presence of the Scrum Master. Through the work of teaching, and supporting the use of the Scrum framework, the Scrum Masters can help the team work well, and be “the oil in the gearbox”

In this segment, we talk about emotional intelligence, and the book Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goldman.

Featured Retrospective Format for the Week: The Sailboat retrospective as an inspiring format

Bent introduces his own perspective on the Sailboat Retrospective, by bringing in an approach that focuses on creating a positive, and inspiring atmosphere for the team.

In this segment, we refer to the book Agile Retrospectives by Derby and Larsen.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Bent Myllerup

Bent Myllerup is a management consultant, organisational change agent and agile transformation coach with 20 years of personal experience in management and leadership. He holds a Master in Management Development (MMD) from Copenhagen Business School and a Bachelor in Science of Electronic Engineering. He was the first European Certified Scrum Coach and he is also a Certified Scrum Trainer.

You can link with Bent Myllerup on LinkedIn and connect with Bent Myllerup on Twitter.

Yousef T. Fahoum: Helping Scrum teams own and drive the improvement conversations

For us to reach a successful outcome of our work, we must be able to learn all the time, and get to a point where the team takes initiative in starting, and facilitating the conversations needed. Yousef recommends we keep on reading, and learning about what we might be missing to get there. He shares some tips that have worked for him to help teams own the improvement process and conversations.

Featured Retrospective Format for the Week: Tips on how to run successful Starfish retrospectives

The Starfish Retrospective, is Yousef’s go-to format because of how it facilitates the type of conversations that bring ideas and improvements. Yousef shares some tips on how to successfully run the Starfish retrospective format.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Yousef T. Fahoum

When starting out as a ScrumMaster and BA years ago Yousef passionately followed the ScrumMaster Podcast. Yousef is a SAFe Enterprise Coach at Elabor8 with experience implementing Agile and SAFe at some of the largest and most recognized brand leaders across industry domains in the U.S. and Australia.

You can link with Yousef T. Fahoum on LinkedIn and connect with Yousef T. Fahoum on Twitter.

Julie Wyman: Involving the Scrum team in defining our success as Scrum Masters

Julie invites us to ask what success looks like for the teams we work with. Based on that, and a few other questions that Julie suggests, we can assess our impact, as well as invite the teams themselves into the reflection about success. 

In this segment, we talk about Psychological Safety, a topic we have also covered in previous episodes. 

Featured Retrospective Format for the Week: Mixing up formats to focus on the right question for the team

Julie likes to mix up several formats as a way to try and tap into what’s critical for the teams at that time. We also talk about bringing up the team working agreements regularly, to ensure that the team sticks to the agreements they have made. 

In this segment, we refer to the Agile Retrospectives book and a tool Julie calls The Working Agreement Report Card, where the team scores themselves on how well they follow the agreements they had defined for themselves.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Julie Wyman

Julie Wyman has been working with Agile teams for over a decade and is continuously learning with and from them. She’s based just outside Washington, D.C., but has had the pleasure of supporting teams distributed across the globe and even experienced her own Agile takeaways all the way in Antarctica.

You can link with Julie Wyman on LinkedIn.

Jeroen de Jong: Keeping a list of the small successes to gain energy and keep focus

When looking to have an impact in the teams we work with, Jeroen suggests that it’s very easy to get lost in the many lofty goals we have, and sometimes feel discouraged by not achieving them for a long time. He suggests we focus on celebrating the small successes  as a way to keep our focus, but also our energy high at all times!

In this segment, we refer to the Getting Things Done method, which we also talked about in the Tuesday episode with Jeroen. 

Featured Retrospective Format for the Week: The M&M’s retrospective 

Jeroen shares a fun retrospective that combines our love for sweets with some more serious aspects like asking important questions in certain categories (the colors of the M&M’s) from the team: The M&M’s retrospective!

Jeroen also shares other, less sugar-intensive, options for the same effect. And we also discuss the Agile Monopoly game

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Jeroen de Jong

Jeroen started his career as a self-employed jack-of-all-trades in IT and is passionate about Agile. He is determined to keep learning and to share his knowledge with others.

You can link with Jeroen de Jong on LinkedIn and connect with Jeroen de Jong on Twitter.

Steen Villumsen: Discovering our personal definition of success for a Scrum Master

Steen suggests that we start by defining success for ourselves. It’s from that reflection that we are able to create an approach to reach that state. Once we have defined what success looks like, then we can start working with the team to reach that level of performance. Listen in to learn what criteria Steen uses in his own definition of success. 

Featured Retrospective Format for the Week: The Car Retrospective

The Car Retrospective is a metaphor retrospective that helps teams project onto the car what is going on in the team, and how the Sprint went. Listen in to learn how Steen suggests to run this retrospective format. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Steen Villumsen

Steen is an Agile Coach, who calls himself a conceptualiser and a communicator. His focus is on moving people and supporting change through coaching.

You can link with Steen Villumsen on LinkedIn.

Luís Santos Silva: Focusing Scrum teams on outcome-based goals

We must look at the team’s goals when defining team’s success, a key measure of our own success as Scrum Masters. Being Agile, or adopting Scrum are not goals in themselves, so that should not be the focus for the team, even if it needs to be our own. Luís shares some tips on how to help teams define their own goals. 

Featured Retrospective Format for the Week: The 4L’s format, simple and effective

Luís shares his approach to the 4L’s format, and how its simplicity enables him to focus the team on the outcomes and actionable items we want the retrospectives to yield. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Luís Santos Silva

Luís is not your typical Agile Coach as he doesn’t have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems.

You can link with Luís Santos Silva on LinkedIn

Bevan Williams: Questions to help you reflect on your success as a Scrum Master

There are a few questions that we can ask ourselves to assess the impact of our work as Scrum Masters. Bevan shares the questions he asks himself, including: does the team own their work board? Do they share and help other teams use their progress information? Do they define and develop their own way of working? 

These questions are reflection queues that help us define where to focus our efforts. 

Featured Retrospective Format for the Week: The Timeline Retrospective

Bevan likes to mix different retrospective formats, but one of his favorite formats is the Timeline Retrospective, because it takes into account the whole timeline of the Sprint, and gives the team the needed time and input they need to reflect on what happened over the whole Sprint. 

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Bevan Williams

Bevan is an Agile Coach & Trainer at Think Agile. His career has been driven by his passion of creating inclusive environments where people can be at their best. 

You can link with Bevan Williams on LinkedIn and connect with Bevan Williams on Twitter

Pratik Dahule: Helping teams define their purpose, a step towards Scrum Master success

Pratik suggests that, for us to achieve success in our role as Scrum Masters, we must focus on a single purpose. As Scrum Masters, we can help the teams we work with understand that, and define their own purpose. Pratik also suggests a few questions that we can use to help understand and define that purpose for the team.

In this segment we refer to Vince Lombardi, an American Football coach, and the lessons we can take from his approach to the game.

Featured Retrospective Format for the Week: Exercises to improve the team’s emotional intelligence

In this segment, we start by talking about Emotional Intelligence, as one of the skills that Scrum Masters must bring to the Agile Retrospectives they host, but also help their teams understand. We discuss the Hot Air Balloon retrospective format and the Peaks and Valleys Timeline exercise using the Happiness gradient.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Pratik Dahule

Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel.

You can link with Pratik Dahule on LinkedIn

Daniel Lutz: Psychological safety for Agile teams, a sign of Scrum Master success

Psychological Safety (see these episodes for details) is one of the key aspects that Daniel looks for in a team, and also a focus of his work as a Scrum Master. He shares with us some of the signs that indicate the presence, or absence of psychological safety, and recommends we have a retrospective question focused on psychological safety. 

Featured Retrospective Format for the Week: A format for quick decision making, and one for new teams

Daniel shares with us why the Agile Retrospectives are the most power tool we have in any transformation or change process we might be involved in. He shares with us 2 different types of retrospective formats. One that is more adequate for teams that are under time pressure and need to get quickly to actions, and improvements, and one for teams that are maybe at a crossroads in their forming process, or are just about to get started. For teams that need to get to quick actions, Daniel recommends the Start, Stop, Continue format or the 1-2-4-all Liberating Structure (see these episodes for more) as these help silent people speak up and get to actions quickly. And for teams that are at a crossroads, or starting their team journey, he recommends the Sailboat Retrospective

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Daniel Lutz

Daniel is an organizational agile coach, working full time at a leading European Energy company, scaling agile with around 30 agile teams. After years in Marketing departments, he realized how much more impact he can have as a Scrum Master by empowering people and building cross-functional teams. He also works part-time as a freelance coach and business consultant helping clients on building high performing teams.

You can link with Daniel Lutz on LinkedIn and connect with Daniel Lutz on Twitter.

Luis Carvalho: Be the best at getting better, the Scrum Master mission!

“We want to be the best at getting better”, this is the key mission of the Scrum Master, as Luis puts it. As Scrum Masters, we should focus on more than “the deliverable” or “the process”, and build the team to be ready to continuously improve over time. 

Featured Retrospective Format for the Week: Mourning the end of a project

As so often happens, many Agile teams go from one project to another without a break. However, when we allow that to happen we skip a critical step in the human process of “letting go” of the previous project, teams, processes, and colleagues. 

In this segment, we talk about the Mourning Retrospective, that helps teams, and team members accept that something ends, and a new story starts. A necessary process for psychological balance.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Luis Carvalho

Luis is an enthusiast for all things related with organizations, teams, structures and ways of working. He has been working in large scale consumer products for most of his professional life, worked with people of many backgrounds, cultures and locations and made many friends in the process. He loves traveling, food and getting to know people.

You can link with Luis Carvalho on LinkedIn.

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