Pedro Silva: Critical lessons for Scrum Masters taking on a fully remote Agile team

Pedro joined a team right at the start of the Corona pandemic, and because of that did not have the opportunity to spend time with the team face to face before the team went full remote. This led to Pedro not being able to create a bond with each team member. Later on, he realized that the team had started to drift apart themselves, and on top of that, Pedro did not have the strong relationships that would allow him to help the team members open up, and share their challenges. Listen in to learn what to take into account when starting as a full remote Scrum Master.

About Pedro Silva

Pedro considers himself a Scrum Master supporting software development teams while keeping his focus on their growth towards the efficient delivery of value, while having a blast.

You can link with Pedro Silva on LinkedIn.

Franziska Moenster: The missing ingredient for a Scrum team to be able to work remote! 

This is the story of a team that, even if they had a long history of working together, was faced with a new reality: remote work! During the pandemic years, many teams had to change from co-located work to remote work, and that change had big impacts on their work, and relationships. We discuss the lessons learned by Franny about teams that made that transition, and what is usually missing that leads to problems!

Featured Book of the Week: The Five Dysfunctions Of A Team by Lencioni

In The Five Dysfunctions Of A Team by Lencioni, Franny found a reminder that conflict is a necessary, and – if managed correctly – productive part of the team’s development. We discuss how everyone in the team has a different relationship with conflict, and why Scrum Masters should take that into account when observing, and intervening in team conflicts.

In this segment, we also talk about the book New Work needs Inner Work: Ein Handbuch für Unternehmen auf dem Weg zur Selbstorganisation, a German language book that helped Franny understand that the inner structures we have as Scrum Masters also need some work for us to be able to adapt ourselves to Agile.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Franziska Moenster

Franny (short for Franziska) loves seeing the power of building strong performing teams that build products in a customer centric way. She’s been working as a Scrum Master/Agile Coach for over 5 years. Profiting from her hands-on experience on scaling agile across teams and her joy of trying out new things she is always inspecting and adapting on an organizational level as well! On a personal note, she has recently moved to Tenerife to follow her passion of freediving.

You can link with Franziska Moenster on LinkedIn.

BONUS: Aligning Agile Remote teams with Luke Szyrmer

Aligning teams is not only the challenge we face as Scrum Masters working with remote teams. There’s also the stakeholder side, and aligning stakeholders is even harder than aligning the teams we work with. 

We discuss some tactics, as well as a key metric to keep our eye on: “the velocity and quality of decisions that happen around the teams.”

Scrum team consequences due to missing alignment

When teams and stakeholders are not aligned, we can see decisions being delayed, or even ignored. All of this leads to a direct impact on the team’s ability to deliver. Luke shares with us some anti-patterns and some tips he’s collected over the years. 

We learn how important it is for Scrum Masters to keep tabs on the communication, and alignment between different departments (not only between teams), and we discuss how sometimes the solution is “more meetings”, leading to the inevitable meeting overload anti-pattern. 

We also discuss and describe some of the anti-patterns that emerge when teams and departments lose alignment. 

Solving the lack of alignment

When it comes to helping departments and teams get aligned, Luke suggests we try what he calls “sensemaking meetings”. These are meetings that help us find answers to questions and improve shared group understanding of a topic or situation. But there’s another goal for sensemaking meetings: to build the necessary interpersonal networks that are needed to solve future problems.

Solving meeting overload: an experiment

Just like many of us have experienced, Luke also experienced moments when there were too many meetings. In this segment, he suggests we try an experiment he tried before: cancel all meetings for 2 weeks. We discuss why you may want to try that experiment, what were some of the consequences of trying that experiment, and the good things that happened once people started to realize that some meetings were actually useful and necessary. 

Dealing with unreasonable expectations

There’s another aspect of remote work that leads to problems at the team level. The fact that work gets hard when remote, and that stakeholders are now more distant from the teams, leads often to unreasonable expectations. These expectations can cause problems at the team level, through high levels of stress, and between teams and stakeholders because of missed expectations. In this segment, we discuss the dynamics that lead to unreasonable expectations and what we can do to help both teams and stakeholders adjust their expectations to the reality of remote work. 

About Luke Szyrmer

Luke is the host of the Managing Remote Teams podcast. Luke has managed or participated in fully remote teams for almost a decade. He has lead programs of widely distributed teams. Over the last 9 years, he has lead teams building software, running marketing and sales, and launched a bestselling book. Remotely. In many cases, with people he never met or spoke to in person.

You can link with Luke Szyrmer on LinkedIn and connect with Luke Szyrmer on Twitter

You can also follow Luke’s work at AlignRemotely.com.

BONUS: Achieving sustainable pace with Cosima Laube

As Cosima started her Scrum Master journey, she decided to invest and study psychology. That would open up new ways to look at her work in the role of the Scrum Master. The search for a more science-based approach to her work led her to study psychology, which later helped her understand that she couldn’t be a developer and a Scrum Master anymore. 

Remote teams, and quick tips for facilitating #Remote Lean Coffee

Continue reading BONUS: Achieving sustainable pace with Cosima Laube

SUPER SPECIAL: LIVE Q&A with Lisette Sutherland, #Remote meetings don’t need to suck!

#Remote meetings have been a topic that affects Agile teams for a long time. As many more teams go #Remote without previous experience, they become an even bigger topic for Scrum Masters who now need to facilitate online meetings almost every day.

In this episode, Lisette Sutherland (creator of the Work Together Anywhere Workshop) joins us to share her insights on how to make those remote meetings rock!

When going #Remote, it is harder to get the life/work balance right

Continue reading SUPER SPECIAL: LIVE Q&A with Lisette Sutherland, #Remote meetings don’t need to suck!

Get The Booklet!
How to deliver on time and eliminate scope creep By scoping projects around outcomes and impacts, not requirements!
Get the Product Owner Booklet!
Avoid scope creep! And learn to scope projects around impacts and outcomes, not requirements!
Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works