SUPER SPECIAL: LIVE Q&A with Lisette Sutherland, #Remote meetings don’t need to suck!

#Remote meetings have been a topic that affects Agile teams for a long time. As many more teams go #Remote without previous experience, they become an even bigger topic for Scrum Masters who now need to facilitate online meetings almost every day.

In this episode, Lisette Sutherland (creator of the Work Together Anywhere Workshop) joins us to share her insights on how to make those remote meetings rock!

When going #Remote, it is harder to get the life/work balance right

Continue reading SUPER SPECIAL: LIVE Q&A with Lisette Sutherland, #Remote meetings don’t need to suck!

SUPER SPECIAL: LIVE Q&A on #Remote work with Katja Zorina

Katja is an Agile Coach in an organization that had to organize a distributed/#Remote Big Room Planning session in less than 24 hours! Listen in to learn how they pulled it off.

One of the key learnings from that effort was that a #Remote event will take a longer time (maybe 3-4 days) than a locally organize Big Room planning event. But there are many more insights that Katja shares on this LIVE Q&A

What have been the biggest challenges for you and for the teams that you support?

Continue reading SUPER SPECIAL: LIVE Q&A on #Remote work with Katja Zorina

SUPER SPECIAL: LIVE Q&A with Molood Ceccarelli on #Remote work

Molood joins us in the special LIVE Q&A episode to talk about Distributed Agile software development and many tools, tips, tricks, and techniques for teams that just recently moved to a #Remote-first work setting.

The POWER framework for successful #Remote meetings

Continue reading SUPER SPECIAL: LIVE Q&A with Molood Ceccarelli on #Remote work

Your cultural anti-patterns are AMPLIFIED by remote work. Are you ready? (Tips for Scrum Masters)

Image by mohamed Hassan from Pixabay

Scrum Masters often have to face cultural anti-patterns when working with teams, and the organizations they are part of. Those cultural anti-patterns are being amplified by the move to #Remote work due to the #covid19 situation.

What can we do? How can we get ready?

Here are some tips to get you started or to help you further adapt to this new reality.

Lack of transparency is even worse when #Remote

There are many Scrum Masters that come on the Scrum Master Toolbox Podcast and share stories that relate to a culturally-engrained lack of transparency. This lack of transparency takes many forms:

  • Team members don’t share their struggles in the Daily Standup because they perceive that as a sign of weakness (for example)
  • Product Owners don’t share the reasons why certain changes are brought into the Sprint, perhaps because they themselves don’t know
  • Other teams we collaborate with don’t share changes to a dependency we have on them

Whatever symptoms of lack of transparency you experienced when working in the same office, those symptoms will only get worse when our organization moves to #Remote work. Some of the reasons are:

  • Individuals are less engaged and motivated due to the stress, or being distracted by the presence of children while they work, or because they don’t see (and therefore don’t take into account) their colleagues during the day
  • Sudden tasks or priority shifts are communicated to individuals, and the rest of the team isn’t physically present to witness that change
  • Now that we’re distributed we miss out on all the spontaneous collaboration that used to happen.
  • etc.

Tips for Scrum Masters to increase transparency and foster collaboration

As Scrum Masters, we must be deliberate about improving transparency and collaboration in #Remote teams. Our domain of expertise is collaboration, and we must keep adapting to enable collaboration at all times. Here are some tips, that may help you improve transparency, information sharing, and collaboration between team members and with other teams: 

  • Have a collective retrospective with the teams on which your team has regular dependencies
  • Discuss with the Product Owner how to share changes to the Sprint so that all team members are aware and can share their possible impact on the work they have to finish
  • Move to a shorter Sprint. Agile is about creating more, and faster, feedback loops. As we go #Remote those feedback loops are even more important. Shorter sprints provide more transparency (problems are found faster), makes the amount of work smaller which helps with clarity (shorter stories), and with identifying and solving process problems in the team, and across teams
  • Have 2 daily check-ins

  • Integrate more often. If you are integrating with dependant teams at the end of the Sprint, consider bringing their work into your daily build pipeline, or assign specific team members on both teams to work on integration from the start of the sprint
  • Track dependencies on other teams just like you would a User Story. Understanding of dependencies will grow during the Sprint. Make sure you are covering that dependency on the Daily Standup if nothing else to learn that “everything is proceeding according to plan”
  • Create an URGENT Slack/Teams channel, so that team members can always explicitly ask for help to solve a problem they are facing. When #Remote, even waiting one more day can make the problem harder to find.

When we are #Remote, collaboration and cooperation are harder to achieve, and transparency can be a critical trigger for that collaboration to flourish. Consider what you can do as a Scrum Master to improve collaboration. Every day.
Stay Safe, #StayHome

More tips, and more insights from the Scrum Master Toolbox Podcast

We have started a page to help you deal with the reality of #Remote work. Bookmark this page to easily access all the tips we share related to #Remote work. In this page you will find blog posts, as well as links to the YouTube videos of our LIVE Q&A sessions with #Remote work experts!

SUPER SPECIAL: LIVE Q&A on #Remote work with Johanna Rothman and Mark Kilby

Many of us are going #Remote because of the #covid19 situation world-wide. In this very special episode we cover tips, tricks and techniques on how Scrum Masters can help their teams go #Remote to thrive, not just survive.

In this episode, we mention a treasure trove of resources to help you in your adaptation to #Remote work. You can find those below

Resources for going #Remote and Distributed Agile teams

Continue reading SUPER SPECIAL: LIVE Q&A on #Remote work with Johanna Rothman and Mark Kilby

Darren Smith: 3 Anti-patterns PO’s should avoid

In this episode, we explore in detail some of the most common anti-patterns Darren sees in the Product Owner role, and we discuss why a PO training is not necessary for a great PO. 

The Great Product Owner: Business knowledge and outcome focus

To be a great Product Owner, it isn’t necessary to have attended a certification course. However, it is necessary to have a good connection to the business and a sharp focus on outcomes (impact) over output (more work). In this segment, we discuss what happens when you have those characteristics in your PO.

The Bad Product Owner: 3 Anti-patterns PO’s should avoid

There are many sides to a failed Product Owner role. In this episode, Darren shares with us some of the most common anti-patterns that he’s witnessed in his career as a Scrum Master.

In this segment, we refer to the remote facilitation online masterclass by Judy Rees.

For more anti-patterns, read Darren’s “How to Fail as Product Owner” infographic.

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Darren Smith

Darren, aka the Naked Scrum Master, has been helping teams and organizations be better than they were by exposing dysfunction and helping people to remove obstacles from their path so they can be happier and more fulfilled in their working lives.

You can link with Darren Smith on LinkedIn and connect with Darren Smith on Twitter.

Rik Pennartz: Making remote, distributed team members feel part of the team

In this episode, we explore the story of a team that was scattered and working outside the office. We then explore the anti-patterns that made those team members feel like outsiders in their own team. Finally, we talk about the antidote, what to do to make the team feel like a team, no matter where they are.

In this episode, we also talk about Transformational Leadership.

Featured Book for the Week: The culture code, Daniel Coyle

In The Culture Code by Daniel Coyle, Rik found a definition of the characteristics of successful groups. What makes them tick and got some inspiring stories that help him be a better coach for his teams.

About Rik Pennartz

Rik is an agile coach, who’s worked during the last years at the Volksbank, the Dutch Railways and ABN AMRO bank. Rik also teaches various agile courses such as Professional Scrum Master, DevOps fundamentals and Leading SAFe.

You can find Rik Pennartz at the Cap Gemini Academy.

You can link with Rik Pennartz on LinkedIn and connect with Rik Pennartz on Twitter

BONUS: Aino Corry on how to prepare for and facilitate for Distributed Retrospectives

Scrum Masters all over the world make a significant effort to get better at facilitating retrospectives… Until they have to host a Distributed Retrospective. At that point, we learn that all you learned about facilitating retrospectives is still useful, but not nearly enough!

Preparing, hosting, and facilitating a Distributed Retrospective is a completely different challenge.

The 4 things that you need to make Distributed Retrospectives work

Continue reading BONUS: Aino Corry on how to prepare for and facilitate for Distributed Retrospectives

BONUS: Johanna Rothman and Mark Kilby share tips on how to help Distributed teams succeed

When Johanna visited Agile 2017, one of the largest Agile conferences that year, she was disappointed that the main advice people were giving on stage was: “don’t do distributed”. She then met Mark and started sharing her experience on how she had been able to make distributed agile work in her consulting work.

From that disappointment and both Johanna’s and Mark’s experience, a book was born: From Chaos to Successful Distributed Agile Teams: Collaborate to Deliver.

The most important lessons about making Distributed Agile work for your team

Continue reading BONUS: Johanna Rothman and Mark Kilby share tips on how to help Distributed teams succeed

Kristopher Stice-Hall: how to keep meeting-inflation in check for remote Scrum teams

When working with remote teams we must be aware that the number of meetings can easily balloon up because the team does not meet in the corridor. As Scrum Master, we must help remote teams find workarounds for the calendar-driven, meeting-inflated anti-pattern for remote teams.

In this episode, we discuss how a Scrum Master can help a team find the right balance between meetings and ad-hoc interaction even when remote.

About Kristopher Stice-Hall

Is the co-owner of Digital Maelstrom, a consultancy specializing in custom software, DevOps, managed cloud services, and information security. He has been doing Scrum Master work for over 10 years. He has worked with fortune 500 companies to companies less than 15 people. He also has been doing software development for 17 years.

You can link with Kristopher Stice-Hall on LinkedIn and connect with Kristopher Stice-Hall on Twitter.