The myth of Psychological Safety and the contrasting views on motivation
Right at the start of this episode, we talk about the study from Goole that originated the idea that you had to establish Psychological Safety for teams to have a chance to succeed. Even if psychological safety certainly plays a role, Christian shares with us why we should be skeptical about the study that originated the myth. This study was conducted by Google, exclusively with Google teams. Christian shares other theories with us that go beyond the fuzzy definition of psychological safety, and can help us analyze our team, and their work to help them reach a high level of performance.
In this segment, we refer to Self-determination theory, which focuses on what drives our intrinsic motivation and can lead to a high level of performance in any task.
In this very special episode we talk with Bob Marshall, aka Flowchainsensei on twitter. We discuss some of his outstanding work: The Marshall model, where Bob Marshall explores the different types of mindsets and their influence on the effectiveness of organizations.
Simply put, the Model explains how the effectiveness of any knowledge-work organisation is a direct function of the kind of mindset shared collectively by all the folks working in the organisation – managers, executives and employees, all. – Bob Marshall
The Anti-matter principle, where Bob explores a single, overarching principle that could guide the actions of those that take Agile seriously.
“Attend to folks’ needs.” — Anti-matter principle
Empathy as a key skill for Scrum Masters
We also discuss one of the key skills for Scrum Masters: Empathy. How to develop it, and what resources are available for those that want to grow their ability to experience empathy.
We mention resources such as videos by Marshall Rosenberg and Carl Rogers.
A special attention is given in our conversation to the impact of Extrinsic Motivators on the degrading of organizational performance over time. A must listen, if you ask me 🙂
Enjoy this first special episode of the Scrum Master Toolbox Podcast.
About Bob Marshall
Bob Marshall has been at the forefront of Digital Business for more than twenty years.
Throughout, he has consistently inspired people to improve their effectiveness – along with the effectiveness of their teams and organisations. He spent three years as founder and CEO of Familiar, Europe’s UK’s first one hundred percent Agile software house and digital consultancy start-up, serving major Digital Business clients in Telecoms, Finance, Travel, Media, and eBusiness.
He has for the past fifteen years headed Falling Blossoms – a Digital Business Consultancy advising organisations how best to go about applying Digital to achieving their business objectives.
He is also the co-founder of the Rightshifting movement, and the creator of the Marshall Model (Dreyfus for the organisation), as well as Prod•gnosis, Emotioneering and FlowChain; the enterprise-wide approach to developing software-intensive products and services.
He has also pioneered the application of psychology and psychotherapy techniques to Digital Business and Digital Business Transformation.