Involving the customer is one of the key aspects of building the path towards an agile product development environment. There are many types of customers, and we discuss how to involve some of the most common types of customers. Marc also suggests some tools, like Story Mapping, that you can use to work directly with customers and create a shared understanding of the ultimate goal.
About Marc Löffler
Marc’s passion is to help teams implementing agile frameworks like Scrum and XP and to transform our world of work. Marc loves to help teams, that are struggling with agile transitions, to overcome dysfunctional behaviour. He loves to generate new insights by approaching common problems from the other side and trying to deliberately make havoc of the process.
You can connect with Marc Löffler on Twitter, and link with Marc Löffler on LinkedIn.
He hosts a Blog in English and another blog in German.
Karol shares his story of how a project went from perfect to disaster. From engaging and motivating to unfocused, “pet project” and un-interesting for the team. His experience made a big difference for his career, and has influenced his work as a team lead and Scrum Master.
SPECIAL GIVEAWAY INCLUDED: listen to the end of the episode for a giveaway that will help you get a free copy of Karol’s book: To-Do: Team!: Simple productivity techniques for improving your team & making software that matters.
Many teams will consider their Product Owner a “chicken”, but the Product Owner is a key part of the Scrum team, and Steve explains why – a very important insight for all Scrum teams. Steve also refers to a method of collaboration that is known as #MobProgramming, and how to learn to trust each other in a Scrum team.
About Steve Hoyler
Steve Holyer serves as advocate, trainer and mentor for companies looking for a better ways of working, using Agile practices in a productive, fulfilling, and fun way.
He learned his craft serving as a Scrum Master with multiple teams and organisations, so he knows how to change an organisation from the inside. Steve now serves as an indie-label Agile Coach-for-Hire. He’s passion lies with coaching managers and teams to find ways to do software better.
You can contact Steve Hoyler on twitter, and find Steve Hoyler on LinkedIn. For more, check his Lift Off workshop.
Recruiting is not easy, but when you are recruiting for an offshore team you face even more problems. How to select the right candidate? The role of language in the relationship with the client, and how to handle multiple cultures are also topics in this episode. Teams face cultural barriers, and remote stakeholders. In this offshore context recruiting is not easy.