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Drew Craig: Product Operations Paradigm, And How Scrum Masters Can Help Product Companies Succeed

In this segment, Drew defines success for Scrum Masters as the moment when teams, leadership, and the system comprehend the overarching purpose behind agile practices. Success is marked by a shift from struggling to understanding the “why,” demonstrating a focus on outcomes, customer satisfaction, and value delivery. Drew highlights the significance of teams engaging in the right conversations and asking pertinent questions. Additionally, he introduces the concept of “product operations” as a current buzzword, advocating for a transition towards product-led organizations.

Featured Retrospective Format for the Week: Facilitating Dialogue With The Sailboat Retrospective

In this segment, Drew discusses his favorite retrospective format, the sailboat retrospective. He praises its structured yet open nature that encourages meaningful conversations. The sailboat metaphor simplifies complex ideas, making it relatable for team members. Drew emphasizes the role of these formats as conversation facilitators, particularly noting the sailboat’s ability to prompt engagement and participation. He provides tips on the critical role of facilitation and the comfort with silence.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Drew Craig

Drew calls himself an Agile Coach for humans; inspiring growth for individuals, teams, and systems to be better together. In all of his roles, the connection has been the people. He is passionate about establishing sustainable and simple processes, techniques, or insights as mechanisms toward self-sufficient and empowered systems.

You can link with Drew Craig on LinkedIn and connect with Drew Craig on Twitter.

Mirela Mus: The Super Scrum Master, Blending Product Expertise and Coaching Skills

The Great Product Owner: The Super Scrum Master, Blending Product Expertise and Coaching Skills

In this episode, the focus was on a Scrum Master who went above and beyond the traditional role. This Scrum Master had extensive experience with the product side and demonstrated a highly personable nature with a coaching attitude. The phrase “it’s humans all the way down” encapsulated their approach, emphasizing the importance of understanding and dealing with people from a human perspective. The episode highlighted the multifaceted skills and perspectives that this Scrum Master brought to the role, emphasizing the value of combining product knowledge, interpersonal skills, and a coaching mindset to create a positive and effective team dynamic.

The Bad Product Owner: Unveiling a Scrum Master Anti-pattern, and what PO’s can do about it

In this episode, Mirela discussed a Scrum Master anti-pattern where certain individuals disrupted the entire team under cover of implementing Scrum. Mirela suggests that one way to avoid this anti-pattern is to have a mentor to support the Product Owner. In the mentoring sessions, Mirela questioned the PO about whether the work of the Scrum Master was causing disruption and noise, and whether they were escalating numerous issues. She advised self-reflection to identify any triggers for such behavior. Building positive relationships within the team was recommended. Mirela emphasizes that excessive escalation is detrimental to everyone involved.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Mirela Mus

Mirela is the founder of Product People, a Product Management Consultancy on a mission to help companies discover and deliver great products faster. They have 41 full-time Product Managers who help companies focus on product-led growth and/or profitability.

You can link with Mirela Mus on LinkedIn and connect with Mirela Mus on Twitter.

Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
FREE QUIZ - Rate Your Coaching Skills with This Fast Quiz
(Please join the waitlist to be notified first when this quiz is ready for you).
FREE QUIZ - Rate Your Coaching Skills with This Fast Quiz
(Please join the waitlist to be notified first when this quiz is ready for you).