There are many sources of inspiration that help us understand how to “see” the system. Daniel mentions the Logical Thinking Process by Dettmer, and The Goal by Goldratt as good places to start understanding the system and how to address it. But the real tool we all already use and can have a large impact on our understanding and influence is the Retrospective meeting. Daniel suggest the Circles and Soup Retrospective as a way to help the team understand the system and act on it.
About Daniel Hommel
Daniel is a ScrumMaster and Agile Coach with a strong background in Software Engineering. His first touch point with Agility was starting to use the Extreme Programming practices in 2007. After some years of working more on the technical side in recent years his interest has shifted to facilitation, coaching, guiding continuous improvement and working with people in general. You can connect with Daniel Hommel on Twitter.
Francesco Attanasio is an Agile practitioner, Certified Scrum Professional® (CSP) and Certified ScrumMaster® (CSM), Developer, Trainer, Reader, Dreamer and Runner.
He’s now been working as Scrum Master for more than 3 years. Having worked so far as Scrum Developer and Scrum Master in several teams, Francesco has fieldwork experience of how Scrum can be implemented with success. He provides Lean/Agile/Scrum training and coaching to Product Owners, Scrum Masters and Development Teams.
You can find Francesco Attanasio on twitter. You can also find Francesco Attanasio on LinkedIn, and in the Scrum Alliance website.