“When one team’s plan failed, the rest collapsed — deliveries and outcomes were delayed across the entire domain.” – Christian Thordal
In this episode, Christian Thordal shares the biggest challenge he faced as an Agile Coach working within a large Danish broadcast company’s technology division, where 32 teams operate across multiple domains.
Within his domain of 10 teams, they plan in three-month cycles using OKRs, but a critical blind spot kept undermining their results: nobody had a clear grasp of the dependencies between teams and sister domains.
When one team’s delivery slipped in a previous cycle, it triggered a cascade of failures across the organization. Christian and the agile coaching community escalated the issue to the portfolio and delivery department, pushing to synchronize cycle timing across domains. He introduced a “big room planning” approach within his domain to map out which teams they impact and who impacts them, structured around a three-week cadence: define OKRs, align, then commit.
A key coaching insight reshaped his thinking: dependencies are not facts — they are decisions. By naming the specific people involved (the person who needs resolution and the person who provides it), teams can manage dependencies in real-time rather than waiting for a program management layer that only addresses problems after escalation.
Christian now plans to establish dedicated coordination days during each cycle where teams actively collaborate and resolve dependency issues together.
Self-reflection Question: When dependencies between your teams cause delivery failures, do you treat them as coordination problems to solve in real-time, or do you wait for escalation through a management layer?
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About Christian Thordal
Christian Thordal is a former Danish Army officer turned Agile Coach. He works with leaders and teams to create clarity, accountability, and momentum in complex organizations. His approach blends military leadership principles with modern product development, helping organizations move from discussion and strategy to real execution and measurable results.
You can link with Christian Thordal on LinkedIn.
