Mike Salogub: Overcoming Team Conflict in Remote Work Environments, lessons learned as a Scrum Master

In this segment, Mike recounted a situation where he was brought in to help a team where there was conflict between two team members who fought about roles and responsibilities. Despite being excellent people individually, when they were together in the same room, they would undermine each other and interrupt each other. Mike took the initiative to understand what was going on and went through every single issue with them.

Upon reflection, Mike realized that remote work was the reason for the misunderstandings and conflict. When the team members first came into the same physical room, they started to mellow out, and this face-to-face presence helped them to accept each other as humans. Mike noted that the team members had projected their problems onto each other, and when they met in person, those problems dissipated. Mike shared two tips based on this experience: first, to meet in person if possible, and second, to have cameras on for retrospectives.

Featured Book of the Week: Extreme Ownership by Jocko Willink

Mike recommended two books related to agile software development and leadership in the podcast. The first book is “Extreme Ownership” by Jocko Willink, which Mike described as agile in a nutshell. The book emphasizes values that can be thought of as the core values for Scrum Masters and explains the key characteristics of a team player. It also helps readers understand what it means to be a servant leader. Mike highlighted the importance of transparency, ownership, and teamwork, which are critical components of agile methodologies. Overall, “Extreme Ownership” provides practical insights into how to become an effective leader and team player.

The second book that Mike recommended is “Trillion Dollar Coach” by Bill Campbell. The book follows the life and work of Bill Campbell, a legendary coach who worked with Google leaders and other leaders in Silicon Valley. Mike noted that the book explains many ideas that are equally applicable to being a Scrum Master and emphasizes the importance of transparency, ownership, and teamwork. Mike explained that the Scrum Master’s role is to help team members shine and facilitate effective collaboration. Overall, “Trillion Dollar Coach” provides valuable insights into leadership, team building, and helps understand why agile methodologies actually work.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Mike Salogub

Mike’s an accomplished, committed and creative Scrum Master with over 10+ years of expanding horizons in the healthcare technology industry. Focused on continuous improvement using data to inform business decisions, and driving innovation to meet the needs of patients.

You can link with Mike Salogub on LinkedIn and connect with Mike Salogub on Twitter.

Ruta Hardikar: Key Agile team behaviors that show how successful you are as a Scrum Master

Ruta shares some of the behaviors she wants to see in a team, to assess her own success as a Scrum Master. Behind the behaviors listed, we find the need to observe ownership and commitment on the part of the team. Listen in, to hear the list of behaviors, and how you can evaluate those for your team.

Featured Retrospective Format for the Week: The 4L’s with some customizations to help the team have fun in the retrospective!

Ruta’s suggestion for the week is the 4 L’s retrospective, with some customizations that help the team get into the mood of the Agile Retrospective, and add some fun to the retrospective.

In this segment, we refer to the interview with Robbie Ross and the concept of Relentless Improvement.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Ruta Hardikar

Ruta has over 8 years experience with Agile, and has taken the roles of Agile Coach, Scrum Master, Release Train Engineer (RTE in SAFe), working with GM Financial.

You can link with Ruta Hardikar on LinkedIn.

Alex Fürstenau on taking ownership of the recruitment process

It is not easy to find the right candidates for Scrum Master positions, and it becomes even harder when no other Scrum Masters are involved in the recruiting. Alex explains how he and his colleagues have changed the recruiting process to once again be able to control the recruiting process.

About Alex Fürstenau

Alex Fusternau scrum master toolbox podcast(1)When he was 12, his father bought him his first computer, a C64. The moment he saw characters appearing on the television was the moment when he knew he would do something with computers. Several years and a computer science study later that “dream” became true.
Alex quickly realized that the customers were not happy with our product. The first approach was to fix more of the requirements but it made things worse. During that time (around 2002) he thought “There has to be a better way” and he found several, among which was Agile.

You can link with Alex Füsternau on Linkedin, or connect with Alex Füsternau on Twitter. Alex also facilitates a regular meetup in Hamburg on the topic of Liberating Structures, for more on the meetup visit their meetup page.

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