Jeroen de Jong: Kickstarting a community to effect change in large organizations

This is the story of a large bank that was going through an Agile transformation. The transformation was not going very well, and Jeroen worked with his colleagues to start a community. To kick start that process, they organized an open space event, to help the most interested people share what they were passionate about. 

In this segment, we refer to a podcast episode and blog about how to organize an open space in a remote organization (unconference), and Jeroen’s blog post about the open space organization experience

About Jeroen de Jong

Jeroen started his career as a self-employed jack-of-all-trades in IT and is passionate about Agile. He is determined to keep learning and to share his knowledge with others.

You can link with Jeroen de Jong on LinkedIn and connect with Jeroen de Jong on Twitter

BONUS: Remote Work Special: Bringing teams together to solve organizational problems with Gene Connolly and Jeff Campbell

Jeff is the author of Actionable Agile tools (available on Amazon, and direct from the author at bit.ly/aatbook).


In the past, we’ve covered an internal unconference format that helps us bring multiple teams together to solve company-wide problems. This time, Gene and Jeff join us to share what they’ve learned during the Corona year of 2020 about hosting the same format online! Since we can’t travel as we did before, how can we bring teams together in an interactive, and energy-boosting format to help solve organizational problems? Listen to learn about the Virtual Online Unconference format with Gene Connolly and Jeff Campbell

Going Remote before the teams are ready

Just like all of us, Gene and Jeff’s organization moved to fully remote work at the start of 2020. That presented multiple challenges, not the least of which the fact that teams were interacting less with each other because of the necessary overhead that remote work represents for each team. 

The remote work reality became an even bigger issue when it came to addressing organization-wide issues. In the past, Gene and Jeff have helped facilitate an internal Unconference at Meltwater. However, with remote work being the norm, hosting the unconference became an extra challenge. 

Gene and Jeff were not discouraged, however, and started working on a format that would fit the online/remote reality! 

Hosting a remote Unconference: a hands-on how-to tutorial

Gene and Jeff decided to go live with the first remote unconference, keeping in mind that they would learn a lot and share their knowledge with the wider community

During the first remote unconference, they learned many lessons which they share in this episode, from the “how-to” for MIRO boards, to the surprises related to helping the teams follow instructions. This massive online event had specific challenges they had to learn to deal with and share their lessons with us. 

The most important lesson: iterate quickly, learn even faster!

Perhaps one of the most important lessons for Gene and Jeff was to “try” the format in smaller groups before going full-blown global with their ideas. For that, they decided to quickly test different tools in smaller events with teams and learned what worked and didn’t. 

If you want to know more, check out their fully detailed tutorial at the Melwater blog, and get in touch with Jeff and Gene to ask questions!

About Gene Connolly and Jeff Campbell

Gene Connolly is a Principal Software Developer at Meltwater. He has dedicated his career to improving the quality of life of legacy software systems during their golden years and making the most complex problems he can find slightly less complex.

You can link with Gene Connolly on LinkedIn and connect with Gene Connolly on Twitter.

Jeff is an Agile Coach who considers the discovery of Agile and Lean to be one of the most defining moments of his life and considers helping others to improve their working life not to simply be a job, but a social responsibility. 

He is the author of actionable agile tools, which you can get on Amazon and directly from the author at bit.ly/aatbook

As an Agile Coach, he has worked with driving Agile transformations in organizations both small and large.

You can link with Jeff Campbell on LinkedIn and connect with Jeff Campbell on Twitter.

You can also learn more about Jeff Campbell’s work at his company’s website.

Oana Juncu on how to use Open Space Technology to understand the system

There are many techniques that we can use to understand the system we are working with. Oana shares how she uses Open Space Technology to create an environment where the system can reveal itself to us as Scrum Masters and change agents.

About Oana Juncu

Oana likes to present herself as a Business DJ, mixing whatever practices, from Agile and Lean(Startup) to storytelling , User Experience and neuroscience. In her day to day Oana helps teams and organisations unfold creativity, become proud of their achievements, and delight their customers.
You can connect with Oana Juncu on LinkedIn, or follow Oana Juncu on Twitter.
Oana’s website can be seen at coemerge.com.

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