Olsen Turan Archives - Scrum Master Toolbox Podcast

Olsen Turan: The Caring Product Owner, building trust is also the PO’s job!

From the PO who cared about the people to the PO who wanted to own the process. We explore two PO patterns that can help or hinder the team’s performance.

The Great Product Owner: The Caring Product Owner

Great Product Owners will care about the team, not only the product. In this segment, we explore the story of a Product Owner who wanted to get to know the team members, and was able to build a trustful and warm personal relationship with team members. And all of that with a simple trick. Listen in to learn more about the Caring Product Owner.

The Bad Product Owner: The PO who wants to own the process

When Product Owner help with process adoption, that’s sometimes a good thing. However, in this segment, we explore the situation when PO’s go too far and their help effectively demotivates and interferes with the team performance. Is your PO trying to help with Agile? Listen to this segment to learn if your PO is going too far.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Olsen Turan

Olsen is an experienced Agile Coach and Scrum Master with a mix of Servant Leadership skills and technical knowledge acquired over his decade-long career. His background includes Ph.D. studies in Organizational Leadership, Agile Transformation and Coaching, Project Management, and Scrum Master duties.

You can link with Olsen Turan on LinkedIn and connect with Olsen Turan on Twitter.

You can also follow Olsen Turan on his coaching website.

Olsen Turan: A simple, yet effective Retrospective format Scrum Masters can use to build trust

When a Scrum Master joins a team, it is critical to start building trust from the first interaction. In this episode, we talk about what that means in practice and share Olsen’s approach to building trust and opening the communication channels with the team.

Featured Retrospective Format of the Week: The Casual Conversation

There are many retrospective formats out there, each serving a specific purpose, from problem definition to ideation and so on. However, in this episode, we focus on a simple format that aims at building relationships between team members and between Scrum Master and team members. The format is “the casual conversation”, which has been prepared and is facilitated by the Scrum Master but helps team members feel safe and at ease.

About Olsen Turan

You can link with Olsen Turan on LinkedIn and connect with Olsen Turan on Twitter.

You can also follow Olsen Turan on his coaching website.

Olsen Turan: How Scrum Masters can “live” change and be an example for the team

As Scrum Masters, we work constantly with change. It is therefore critical to establish our own approach to being a change agent. In this episode, Olsen shares with us what he learned about the role, and the approach that works for him when working with change, and being a change agent.

About Olsen Turan

You can link with Olsen Turan on LinkedIn and connect with Olsen Turan on Twitter.

You can also follow Olsen Turan on his coaching website.

Olsen Turan: Healing the Product Owner – Team relationship

In this episode, we explore the dynamics that may happen between the Product Owner and the team. And how, sometimes, those dynamics can spiral and affect the team’s ability to perform. We also discuss how to approach the topic with the team and the Product Owner. How we choose to tackle the situation, and our communication approach may help or destroy that relationship.

The relationship between Product Owner and Team is critical for our success as Scrum Masters. Learn how to coach your product owner in our Coach Your Product Owner course. The Coach Your PO e-course includes 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

Featured Book for the Week: Crucial Conversations, Patterson et al.

In Crucial Conversations Tools for Talking When Stakes Are High, by Patterson et al., Olsen learned about the key conversation skills we need to help teams build trust and improve communication among team members.

About Olsen Turan

You can link with Olsen Turan on LinkedIn and connect with Olsen Turan on Twitter.

You can also follow Olsen Turan on his coaching website.

Olsen Turan: Letting teams fail (in the small) is part of the Scrum Master job!

As Scrum Masters, we cringe when we see an incoming problem which we know will hit the team and we have to stand back and let the team learn from that experience. In this episode, we talk about one such story, and why it is critical for Scrum Masters to let the teams experience failure, first hand. Be ready to help when that happens, listen in to learn how.

About Olsen Turan

You can link with Olsen Turan onLinkedIn and connect with Olsen Turan on Twitter.

You can also follow Olsen Turan on his coaching website.