Tom Baldwin: When the Stand-Up Turns Into Chaos, Conflict, Care, and Change for Agile Teams

In a gripping episode with Tom, we talk about the chaos of a stand-up gone wrong, spotlighting how personal tensions can reflect deeper process issues. Tom recounts a fiery disagreement between developers, stemming from a pressured environment, and how it led to a transformative shift in team dynamics and location. We talk about how Scrum Masters can navigate through conflicts, focusing on psychological insights and team unity. Key takeaways include the importance of 1-on-1 chats, understanding triggers, and collective decision-making, all while referencing seminal works like Deming’s 14 principles for management and Lencioni’s “The Five Dysfunctions of a Team.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Tom Baldwin

Tom is a Lean-Agile Coach & Scrum Master, who is trying to solve the problem that it has been more than 20 years since the Agile Manifesto, but Business Agility is still not the norm. Tom is currently writing “Production line for the mind: The Practicing Principle”, with the idea of making agility simple to understand & to implement – and not just for software.

You can link with Tom Baldwin on LinkedIn.

Joe Scherler: Middle Management Maze, Joe’s Scrum Master Journey Through Organizational Conflict

In this episode, Joe shares his story of navigating through a high-stakes environment at a rapidly expanding organization, revealing the challenges of being caught between management demands and team expectations. How does one facilitate positive change when faced with resistance from above? Joe’s story unfolds with rough (aka violent) communication between team members and a manager viewing him merely as a servant, leading to a significant toll on his mental health. Discover Joe’s insights on the limitations of a Scrum Master’s impact, the pitfalls of hierarchical rigidity, and the crucial tips for Scrum Masters facing similar trials. What strategies does Joe propose for engaging with resistant management to foster sustainable change and protect one’s well-being?

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Joe Scherler

Having experienced Scrum and Agile in various roles, Joe’s mission is to unlock the hidden potential of teams and those who work with them to create a work environment that is as enjoyable as it is effective. He loves working on both soft and hard skills with the teams.

You can link with Joe Scherler on LinkedIn.

Freddie Brown Jr: Inspiring Excellence, How the Commitment and Clarity Transforms the Performance of the Scrum Product Owner

The Great Product Owner: Inspiring Excellence, How the Commitment and Clarity Transforms the Performance of the Scrum PO

In this segment, Freddie highlights the exceptional qualities of a great Product Owner (PO), Sara. She exhibited visionary leadership, with a clear and effectively communicated product vision. Her ability to inspire the team and her commitment to the product’s success were some of the most important qualities highlighted by Freddie. Sara’s enthusiasm for the work, skill in defining and explaining requirements, and prompt feedback to the development team set her apart as an exemplary PO.

The Bad Product Owner: Collaboration Over Dictation, Tackling the Micro-Manager Scrum PO Challenge

In this segment, Freddie discusses the challenges of dealing with a micro-managing Product Owner (PO) who dictates team processes and avoids accountability. This PO type often over-commits work, ignoring team capacity. Freddie suggests that Scrum Masters should foster a collaborative environment, seek to understand the team’s feelings towards the PO’s behavior, and communicate with the PO to get to the root cause of their behavior’s. He emphasizes the importance of helping the PO explain their goals to the team, to create alignment and avoid misunderstandings.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Freddie Brown Jr.

Meet Freddie Brown Jr, the Agile Genie! With a magic brain that grants your corporate wishes faster than Aladdin’s lamp, he transforms chaos into strategic brilliance. He’s the genie you never knew you needed, making agile dreams come true – all with a sprinkle of humor that’s truly magical! 🪔🚀😄

You can link with Freddie Brown Jr. on LinkedIn and connect with Freddie Brown Jr. on Twitter.

BONUS: Unleashing the Power of Tension (Meetings) in Agile Teams with Sara Clark

Are you an Agile Coach or Scrum Master looking to revolutionize your team dynamics? Tackle latent tension or conflict? And generally help teams work better together? 

We have an episode for you, featuring Sara Clark, a pioneer in the use of “Tension Meetings”, the topic of the episode.

These meetings can transform conflicts into fuel for growth.

But what exactly are they? How can they reshape your team’s future? Keep reading and uncover the secrets to harnessing tension!

The Genesis of Tension Meetings

Sara’s journey from higher education to Agile methodologies led her to discover “Tension Meetings” while working in a volunteer collective.

Despite the initial failure, these meetings proved instrumental in addressing underlying conflicts.

The concept, rooted in Holacracy, begins with the premise that “something feels off,” serving

Tension Meetings in Action

Continue reading BONUS: Unleashing the Power of Tension (Meetings) in Agile Teams with Sara Clark

Sofia Katsaouni: The Importance of Mentorship in a Scrum Master or Agile Coach’s Journey

In this episode, Sofia recounts her struggles as a junior coach facing challenges in a new team. Despite wanting to lead a kickoff, she was overruled by the engineering lead, leading to self-doubt and frustration. She emphasizes the importance of open communication, sanity checks with external perspectives, and listening to one self. The lack of support left her feeling overwhelmed, highlighting the need for mentorship in agile coaching.

In this episode, we refer to nonviolent communication, an approach that can help us when we find ourselves in the middle of a conflict situation.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Sofia Katsaouni

Sofia is a dedicated Agile and Organizational Coach who places people and their needs at the forefront. Transitioning from electrical engineering, she applies analytical skills to empower high-performing teams. With an emphasis on trust and psychological safety, Sofia enables startups and scale-ups to foster human-centric, performance-driven cultures.

You can link with Sofia Katsaouni on LinkedIn.

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
NEW! FREE Product Owner Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.
NEW! FREE Product Owner Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.