Gonçalo Valverde: How (not) to deliver bad news as a Scrum Master!

Sometimes things go wrong. And it is at that time that we need our senses to be sharp, and our communication to be on point. In this episode, we learn the story of a project that was about to go bad, but no one was willing to deliver the bad news. When should the Scrum Master be the messenger? Listen in to learn how Gonçalo handled this situation and what he learned for the future. 

In this episode, we refer to Monte Carlo simulation and Troy Magennis’ work

About Gonçalo Valverde

Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal. 

You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

Kim Hinsch: How to recover from an Epic fail during a workshop you had prepared for!

When working with this team, Kim heard a predictable and unsettling question: “what does the Scrum Master do?” Many of us have faced this question from all kinds of directions. However, when Kim started digging into the question, she found that what the team needed was not to know what the Scrum Master did, but rather something else that is critical for any team. They had projected their lack of clarity on the role of the Scrum Master, even if what they needed as something else.

About Kim Hinsch

Kim is an agile enthusiast, that has been stung by the power of games, communication, and psychology. Kim practices every day the fine art of making magic happen the agile way. And what makes her heart beat faster is supporting teams and organizations on their magical journey across the hills of excellence and effectiveness.

You can link with Kim Hinsch on LinkedIn.

Priyanka Keswani: How to recover from the siloed-expert anti-pattern in a Scrum team

When the organization started moving to Agile, Priyanka was a lead for a QA team. As the transformation progressed, Priyanka took on the role of Scrum Master and started to face “resistance” in the team she was helping. The anti-pattern she was observing was a common one: some team members overworked, while others didn’t have enough to do. Listen in to learn how Priyanka helped the team recover from the first pain of transition, as well as the siloed-expert anti-pattern. 

About Priyanka Keswani

Priyanka is a seasoned Agile Coach with a firm belief in innovation, continuous improvement, and a focus on Agile transformation in the organization. With 14+ years of experience, she has worked across various domains- Content Delivery Network, Travel, CRM, and Storage. She started as a QA Manager, then became Scrum Master and Agile Coach. Outside of work, she enjoys listening to music, dancing, traveling, and networking with people.

You can link with Priyanka Keswani on LinkedIn and connect with Priyanka Keswani on Twitter.

Lena Löfdahl: Hiring for culture fit is even more important than you thought, in a Scrum team

In a growing team, hiring a super qualified person is often a great achievement. A senior person can help the team grow, bring in the knowledge that would otherwise take a long time to acquire, and more! However, it does not always happen like that. In this story, we hear about a senior team member that created conflict and demoralized the team. Listen in to learn about the critical lessons Lena learned about onboarding and integrating senior team members in an existing team.

About Lena Löfdahl

Lena is a senior agile coach with a specialty in learning and psychological safety. Successfully coached over 200+ teams and taught courses for 8000+ hours, mostly in agile but also project management. She gets a lot of energy from building teams and colleagues, watching people grow is rewarding work. 

You can link with Lena Löfdahl on LinkedIn

Inderdip Vraich: Why pushing changes to a Scrum team can easily backfire, and what to do instead

When we start with a new team or organization, and especially if we are experienced Scrum Masters, we often have the temptation to push changes, to help the teams move quickly to a state we can already see in our minds. But is that the best approach? Listen to this story of how “pushing” changes to a team made things worse.

About Inderdip Vraich

Inderdip is an Agile Coach and a Scrum Master based in New Zealand. She has been working in the agile space with IT teams since 2007. She believes in lifelong learning and derives deep satisfaction from working with teams & individuals and see them grow in their journey.

You can link with Inderdip Vraich on LinkedIn and connect with Inderdip Vraich on Twitter

David Wallace: Working with Agile skeptics in a Scrum team

David was working with a team that had just started its Agile journey. And while most of the team seemed enthusiastic, the tester/QA in the team was not happy about the new way of working. Listen in to learn how to prepare for team members that might not be keen on adopting an Agile way of working. 

About David Wallace

David Wallace is an agile coach with 25 years of experience in the IT industry. He’s a passionate Agilist and the cohost of the Heart of Agile – Boulder meetup group. He’s currently based in Denver as a Product Delivery Coach at Xero, a New Zealand-based cloud accounting software company. 

You can link with David Wallace on LinkedIn and connect with David Wallace on Twitter

Richard Lizama: Tips on getting started with a new Scrum team

Richard’s first week on the job as a Scrum Master started with a realization that helped Richard change his stance. But not before he went through an important lesson for all newly minted Scrum Masters. Read on to learn about what you should consider in your first week, and when working with teams that have been at it for a long time!

About Richard Lizama

Before becoming a Scrum Master, Richard spent time as a college counselor, then a small business owner, then a tech support rep. Once he found Scrum and Agile, he knew it was where he needed to be.

You can link with Richard Lizama on LinkedIn

Mark Metze: When a simple format is the right format for an Agile Retrospective

Mark reached his Scrum Master role by preparing his path from line manager to Scrum Master. He knew that Scrum Master was the position for him, and in that position, he tried to help teams get value out of their retrospectives, however… When preparing the retrospective, Mark ended up finding a format that he loved, but the team didn’t! Listen in to learn about why sometimes the easiest, most boring format is the best format for an Agile Retrospective.

About Mark Metze

Following the pattern of all good Computer Science majors, Mark began his career as a programmer and devoted the first 2 decades of his career to the craft of writing code. His next decade was spent in a managerial role for a software team. And then recently he pivoted once again to the role of Scrum Master. Mark has a heart for leading through service and has enthusiastically embraced the role of Scrum Master.

You can link with Mark Metze on LinkedIn.

Med Marouane Ajraoui: Shaping products, by shaping the team’s mood and motivation

When Med Marouane joined this team, he observed that the team was missing daily collaboration and that the culture was to blame others when problems happened. While working with this new team, he recognized that Agile is a different philosophy for software development and that the quality of the work is directly affected by the mood, and motivation of the people working.

In this episode, we refer to Extreme Programming, an Agile approach that had a bias towards great technical practices.

About Med Marouane Ajraoui

Med Marouane Ajraoui enjoys practicing AIKIDO while helping individuals, teams, and organizations embrace the agile mindset. He is from Morocco but has lived in several countries, and he enjoys being a “citizen of the world”. He is the founder of Agile Africa, an NGO for disseminating Agile culture in Africa. He is also the CEO and founder of JediSquad, an international firm that supports developing Eco Agile businesses and meaningful digital products.

You can link with Med Marouane Ajraoui on LinkedIn

Artur Margonari: When being a Scrum Master is not about solving problems, but something else

As we start to work with a new team, the temptation is to “solve all the problems”. However, that’s not always the best for the team we are working with. In this episode, we hear the story of a Scrum Master that wanted to “push” the solutions, and what Artur learned from that story. 

About Artur Margonari

Artur is a Brazilian living in Belgium since 2014. When not playing music, practicing martial arts, or traveling, he supports organizations in their agile and continuous improvement journey. He also just adopted a cat and a dog 🙂

You can link with Artur Margonari on LinkedIn and connect with Artur Margonari on Twitter

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