The idea for this episode started with a conversation with Yves and Woody when recording one chapter for the Tips from the Trenches Audiobook (check out the audiobook). In this episode, we talk about, and try to define what makes a great place to work, or as Woody calls them: wonderful places to work!
Woody starts by describing two different workplaces, one that was “wonderful”, and one that was not. We explore what the differences were between those two places, and what we can learn from those stories as Scrum Masters.
As Scrum Masters, our role is to help our teams, and our organizations move towards a better place to work, therefore these lessons are critical for us to act on.
In this segment, we refer to MobProgramming, an approach to teamwork that Woody has been talking and writing about for some years; and Cynefin, a model that tries to describe the differences between different levels of complexity, and defines certain strategies for managing different types of work.
“Turn up the good” a heuristic to build great places to work
Jeff is also the author of Actionable Agile tools (available on Amazon, and direct from the author at bit.ly/aatbook).
Why does Management resist Agile change?
This is the first question of the episode and one that Scott and Jeff have worked together on for years. Scott shares how his past as a developer has helped him understand the role of management in an Agile organization.
We also talk about how to understand the reaction of managers when employees come to them with gripes, or ideas for changes to implement. We tend to think that when managers don’t do what we ask, they haven’t listened to us. Is that really so?
In some teams, the division of work leads to having people who are the “heroes” for some part of the product. This siloing of expertise leads to many anti-patterns, and as Scrum Masters, we must be aware of those, and be ready to act and help teams overcome the problems that come with this “hero” anti-pattern.
Featured Book of the Week: Training from the Back of the Room by Sharon Bowman
The Scrum Master’s work includes training and workshop facilitation. It’s important that we learn how to help people learn in a classroom setting. In Training from the Back of the Room by Sharon Bowman, Catrine found a new way to look at how to organize and facilitate training. Thanks to that book Caterine changed how she hosts/facilitates training and workshops for teams and stakeholders.
About Catrine Björkegren
Agile coach and scrum master, Catrine has worked with agile for a decade in various areas like education, nuclear waste, government agencies, pharmaceutical and at the Royal Swedish Opera.
She believes that co-location is the key to building teams and that leadership is the key to successful agile transformation.
Scrum Masters understand the importance of having many tools for different situations. The quality of our work is often related to the quality of the tools we have in our toolbox and the context in which they work.