When Boundaries Vanish: The Tokenization of Work and the Wisdom of Burnout

We are living in an era of fragmented identities. The modern individual is a complex mosaic, simultaneously inhabiting a multitude of roles: expert, content creator, CEO, parent, and self-improver. The late visionary Esko Kilpi aptly described how work has shifted from a place you go to a series of interactions within networks. This vision is becoming reality faster than we realize. Professional life is becoming “tokenized,” and the danger is that this new freedom is leading more of us toward the path of burnout.

The Collapse of Transaction Costs and the Fragmentation of Work

The structures of working life are undergoing a radical transformation. Previously, working hours defined by a contract and the physical location of an office created boundaries that were easy to follow. These long-term employment contracts acted as protective walls; within them, employees were shielded from the constant bidding wars of the work market because purchasing work in tiny increments was expensive and cumbersome for companies. In economics, this is referred to as high transaction costs.

However, technology is breaking down these walls. It is now easier than ever to dismantle large projects into micro-tasks and find a performer instantly via the web. We are witnessing a collapse in transaction costs, which inevitably leads to the fragmentation of work.

Fewer of us now sell our time in a single lump sum to one employer in exchange for a monthly salary and a title. Instead, we distribute our expertise in small pieces across various channels. One piece goes to a primary job, another to a side project, a third to maintaining a social media presence, and a fourth to managing the logistics of a modern blended family. We have become portfolio managers of our own energy. Our psychological and physical strength is a currency that we invest in different activities throughout the day. This fragmentation of work into small, independent tasks can be called the tokenization of work.

In the era of AI, this development is only accelerating. When AI agents can execute individual tasks in seconds, the friction between delegating and performing work almost entirely disappears. Work threatens to become a series of lightning-fast assignments, which reflects directly onto us as humans. Life turns into an endless stream of small performances, all competing for our attention every hour of the day.

Limited Credits – Threat or Opportunity?

Recently, I have been building applications using new no-code AI tools. The experience is addictive. You fall into a state of flow, and ideas soar as the application takes shape before your eyes with astonishing speed. Rapid progress opens the dopamine taps, and the hunger to do more grows.

Then, something unexpected happens. A notification appears on the screen: “You’ve hit today’s free limit of tokens.”

Most of these tools allow for a limited number of actions per day. Once they are used, you are forced to stop. I cannot continue, even if I want to. Initially, this is frustrating, but I soon realize that running out of tokens is a blessing in disguise. Because the “chips” run out, I don’t have time to get exhausted or bored. The activity remains meaningful because it has a clear endpoint.

This experience made me reflect on how such boundaries are missing from our fragmented professional lives. When tokenized work allows us to be “on” 24/7, we lose the natural sense of when it is time to rest. Quick hits of dopamine encourage us to keep going, leading us to inadvertently spend a month’s worth of energy in a single week. In the long run, this “overconsumption” leads straight to burnout.

The Wise Compass of the Psyche

At this juncture, the thoughts of Swiss psychiatrist C.G. Jung offer a valuable perspective. We tend to view burnout merely as a sign that the battery is empty and the tokens have been spent. From a Jungian perspective, however, burnout is a compensatory function of the psyche. The mind naturally strives for balance.

If our conscious mind blindly pushes in one direction—toward performance, efficiency, and omnipresence—the unconscious mind begins to generate a counterforce.

Burnout is the psyche’s intelligent way of pulling the emergency brake. It doesn’t just tell us about the quantity of our effort, but also its direction. An AI tool forces you to stop when the credits run out. Burnout forces us to stop when we have invested too much energy into things that are not aligned with our true purpose.

The danger is that we scatter our energy in tiny flecks: a message here, a like there, a quick meeting, a workout in between, and a LinkedIn post in the evening. At the end of the day, the balance is zero, even if nothing truly meaningful has been achieved.

Invest in a Deeper Purpose

If we think of our energy as finite credits, every choice is an investment. The constraints set by free tools teach us prioritization: when you know you only have a certain number of tokens per day, you want to invest them wisely.

From the perspective of the psyche, tokens should be invested in a way that builds a cohesive and meaningful whole. All living beings naturally orient themselves toward broader possibilities and the fulfillment of their own potential. For humans, belonging to a larger community or whole is also essential. Realizing these things, however, requires the courage to invest energy into stopping and building a broader perspective—even if, in the eyes of a world that worships efficiency, it looks like idleness.

A quiet moment without stimulation, a walk in the forest, a deep conversation with a friend, or simply being are investments in well-being. During these moments, the mind naturally shifts toward the “big picture,” revealing what is truly important.

In a tokenized working world, one of the most vital future skills is the ability to set those boundaries yourself—the ones that technology or modern work structures no longer provide.

Stop for a moment. Check your balance. Where do you want to invest the rest of today’s precious energy? Perhaps into something that keeps you well and helps you move toward your deeper purpose?


About the Author: Ari-Pekka Skarp is a psychologist, psychotherapist, and non-fiction author conducting doctoral research on nondualism. His work, “Mindfulness, mielenselkeys ja myötätunto” (Basam Books, 2023), is a profound survival guide for people in today’s digital society. He also hosts the popular “Mielen laboratorio” (Laboratory of the Mind) podcast. www.nondual.fi

Bernie Maloney: The Power of Psychological Safety in Agile Teams

Bernie shares a powerful story about learning what psychological safety truly means through both success and failure. Working in a high-pressure division with tight timelines and margins, Bernie discovered the transformative power of the mantra “always make a new mistake.” When he made a significant error and was met with understanding rather than punishment, he experienced firsthand how psychological safety enables teams to thrive.

Later, facing a different challenge where mistrust existed between management and teams, Bernie had to navigate the delicate balance of maintaining psychological safety while addressing management’s desire for transparency. His solution was innovative: conduct retrospectives with the team first, then invite managers in at the end with anonymized contributions. Bernie’s approach of framing changes as experiments helped people embrace newness, knowing it would be time-bound and reversible.

In this episode we refer to Neuro-linguistic Programming (NLP).

Self-reflection Question: How might your current approach to mistakes and experimentation be either fostering or undermining psychological safety within your team?

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Bernie Maloney

Bernie Maloney has helped teams grow businesses to beyond $4B / year, delivering products from consumer electronics to network infrastructure to services & payments. He helps clients achieve performance breakthroughs with their teams, organizations and themselves, and believes that leads both to outrageous effectiveness, and a whole lot more fun.

You can link with Bernie Maloney on LinkedIn, and visit Bernie’s website and YouTube Channel.

Karen Suarez: When a Scrum Master Needs to Hire a Manager, An Organizational Design Story

Karen shares her experience as the first Scrum Master in a company where development, QA, product, and deployment were all separate departments, resulting in a cycle time exceeding six weeks. She strategically approached transformation by first identifying interested individuals in other departments who were already collaborating with the development team. Karen formalized the Product Owner role by cultivating a relationship with someone from the product department who showed interest in working closely with the team. She created regular collaboration routines between QA and development, and gradually involved the deployment team by inviting them to demos and having developers learn deployment skills. When faced with trust issues between deployment and development teams, Karen recognized the need for leadership support and built a case for hiring a manager who could help bridge these departments, acknowledging that some organizational challenges require sponsorship beyond the Scrum Master role.

Self-reflection Question: In your organization, what departmental silos might be increasing cycle time, and who could be your allies in breaking down these barriers?

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About Karen Suarez

Karen is a dedicated Scrum Master with a long experience driving agile transformations and fostering high-performing teams. She is passionate about continuous learning, and excels in aligning agile practices with organizational innovation.

You can link with Karen Suarez on LinkedIn.

Ville Reijonen: Overcoming Code Ownership Silos in Agile Teams

Ville describes a team that had divided code ownership, where members were reluctant to share or modify each other’s work. This fostered fear, mistrust, and a defensive approach to development. Ville explains how this pattern of component segregation led to silos and distrust. He outlines actionable steps for rebuilding trust, such as adopting robust testing practices, implementing an internal open-source model, and encouraging ensemble programming. By fostering a culture of shared ownership, teams can collaborate more effectively and develop higher-quality software.

Self-reflection Question:

How can testing and collaboration frameworks help build trust within your team?

Featured Book of the Week: “Innovation and Entrepreneurship” by Peter Drucker

Ville recommends Peter Drucker’s Innovation and Entrepreneurship, a timeless classic that provides a comprehensive understanding of the purpose of business—creating and retaining customers. Ville shares how this book, which he encountered during a case-study-based innovation course, shaped his approach to thinking about innovation in the big picture. He emphasizes how important it is for Scrum Masters to view their work through a broader lens to support product and customer success.

The Scrum Master Toolbox Podcast Recommends…

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About Ville Reijonen

Ville is a seasoned Agilist and pattern enthusiast. He has co-authored two books—one on distributed machine control system patterns and another on Scrum patterns. Ville is passionate about discovering patterns in various contexts and currently works as a freelance coach, empowering individuals and teams by fostering focus and understanding.

You can link with Ville Reijonen on LinkedIn.

Ellen Grove: The Dual Work of Agile, Managing Projects and Change Simultaneously

Ellen shares her insights on managing organizational change effectively. She explains how Scrum and Lean Change Management offer tools to make the “change work” visible alongside project work. By putting infrastructure in place to support this dual focus, stakeholders and teams can gain transparency and clarity. Ellen emphasizes that lasting change requires collaboration and visibility, not isolation.

Self-reflection Question: How can you make the “change work” more visible in your organization?

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🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue.

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About Ellen Grove
Ellen is a skilled business agility coach, trainer, and facilitator, helping teams and leaders foster collaboration, productivity, and meaningful change. With expertise in Agile, Scrum, Lean, and systems coaching, she partners with diverse organizations—from startups to global enterprises—to navigate complex challenges, build resilience, and drive impactful organizational transformations across all departments.

You can link with Ellen Grove on LinkedIn.

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Overcome Team Resistance and Gain Leadership Buy-In
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Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Access three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
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